Exam 1 quizlet Flashcards
One difference between a leader and a manager is that
a.leader has legitimate authority.
b.manager motivates and inspires others.
c.manager focuses on coordinating resources.
d.leader focuses on accomplishing goals of the organization.
ANS: C
The manager is the coordinator of resources (time, people, and supplies) needed to achieve outcomes
The first step in the nursing process and in the problem-solving process is to:
a. identify the problem.
b. gather information.
c. consider the consequences.
d. implement interventions.
.
ANS: B
The nursing process, which is familiar to nurses who address patient care needs, can be applied to all management activities that require decision-making and problem-solving. As in the nursing process and the problem-solving process, one must first gather information about the problem or situation
An explosion just occurred at the local factory, and hundreds of employees have sustained varying degrees of injury. Which type of nursing leadership is most effective in this situation?
a.Autocratic
b.Democratic
c.Laissez-faire
d.Referent
ANS: A
The dynamics of the situation demand that the leader take control and direct employees to specific actions in response to the emergency.
Managers who exhibit an authoritative behavioral style are most likely to use which source of power?
a.Informal
b.Expert
c.Coercive
d.Reward
ANS: C
Coercive power is based on fear of punishment or failure to comply.
A nurse manager is concerned with restocking the emergency cart, creating the staff schedule, requesting floor stock from pharmacy, and checking the orders on patient charts. Which type of leader accurately describes this nurse?
A.Transactional
B. Situational
C. Transformational
D. Contemporary
ANS: A
Correct: The transactional leader is concerned with the day-to-day operations of the facility.
A nurse manager wants his nursing unit to be a place where all nurses want to work, where patient satisfaction is high, and care is innovative and interdisciplinary. Staff are encouraged to chair taskforces to improve quality of care and he counsels staff in areas of measuring patient outcomes. Other managers want to mimic this manager’s approach to improve their own units. This nurse is which type of leader?
A. Transformational
B. Transactional
C. Laissez-faire
D. Authoritative
A
Transformational leaders mentor followers through a vision and are admired and emulated.
The patient developed s/s UIT postoperatively, and the nurse placing the catheter was reeducated by the nurse leader regarding avoidance of UTIs when inserting catheters. Which quality approach did the nurse leader use?
a) Quality assurance techniques
b) Total quality management techniques
c) Continuous quality improvement techniques
d) Continuous quality management techniques
A
Rationale:
The nurse leader is responsible for proactively creating a work environment that minimizes risk for errors. The leader reacted and reviewed proper procedure, which is in keeping with quality assurance.
Total quality management and continuous quality improvement are tools that the nurse leader can use to prevent any nurse in the system from making this error in the future. Continuous quality management is not a term used in quality management.Remediation:
A nurse manager is implementing a quality control tool that is systematic and will allow the official examination of a record for patients with postoperative infections. What type of tool is the nurse manager using to collect and evaluate this data?
An examination
An evaluation
A review
An audit
An audit
Rationale:
An audit is a systematic and official examination of a record, process, structure, environment, or account to evaluate performance. Examination, evaluation, and review may or may not use a systematic approach when collecting and analyzing data.
