Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

Interpersonal Communication > Exam 2 > Flashcards

Exam 2 Flashcards

1
Q

culture

A

an established coherent set of beliefs, attitudes, values, and practices shared by a large group of people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

power

A

the ability to influence or control people and events

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

co-cultural communication theory

A

the people who have more dominant power within a society determine the dominant culture because they get to decide the prevailing views, values, and traditions of the society

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

co-cultures

A

they have their won cultures that co-exist within a dominant culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

prejudice

A

stereotypes that reflect rigid attitudes toward groups and their members

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

stereotype content model

A

prejudice centers on two judgements made about others: how warm and friendly they are, and how competent they are

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

benevolent prejudice

A

occurs when people think of a particular group as inferior but also friendly and competent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Hostile prejudice

A

happens when people have negative attitudes toward a group of individuals that they see as unfriendly and incompetent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

individualistic cultures

A

people tend to value independence and personal achievement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

collectivistic cultures

A

people emphasize group identity, interpersonal harmony and well-being of ingroups

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

high-context cultures

A

such as in China, Korea, and Japan, people use relatively vague and ambiguous language and even silence to convey important meaning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

low-context cultures

A

people tend not to presume that others share their beliefs, attitudes, and values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

uncertainty avoidance

A

cultures vary in how much they tolerate and accept unpredictability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

display rules

A

guidelines for when, where, and how to appropriately express emotions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

power distance

A

the degree to which people in a particular culture view the unequal distribution of power as acceptable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Masculine cultures

A

place importance upon personal ambition, competition, assertiveness, and material gain as core values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

monochromatic time orientation

A

people who view time as a precious resource. You may view time as a gift you give others to show your affection, or as a tool for punishing someone

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

feminine culture

A

emphasize personal connections to other, relationship health, quality of life, and concern for the poor and the elderly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

polychronic time orientation

A

don’t view time as a resource to be spent, saved, or guarded. They don’t consider the time of day

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

intercultural communication competence

A

the ability to interpersonally communicate in an appropriate, effective, and ethical fashion with people from diverse backgrounds

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

world-mindedness

A

you demonstrate acceptance and respect toward other cultures, beliefs, values, and customs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

ethnocentrism

A

the belief that one’s own cultural beliefs, attitudes, values, and practices are superior to others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Communication Accommodation Theory

A

people are especially motivated to adapt their communication when they seek social approval, when they wish to establish relationships with others, and when they view others’ language usage as appropriate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

listening

A

involves receiving attending to understanding responding to and recalling sounds and visual images

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
hearing
vibrations travel along acoustic nerves to your brain, which interprets them as your friend's words and voice tone
26
receiving
seeing+hearing | first step in the listening process
27
attending
the second step in the listening process | involves devoting attention to the info you've received
28
mental bracketing
systematically putting aside thoughts that aren't relevant to the interaction at hand
29
understanding
interpreting the meaning of another person's communication by comparing newly received info against our past knowledge
30
short-term memory
the part of your mind that temporarily houses the info while you seek to understand its meaning
31
long-term memory
the part of your mind devoted to permanent info storage
32
responding
communicating their attention and understanding to you
33
feedback
to communicate attention while others are talking
34
back-channel cues
verbal and nonverbal behaviors such as nodding and making comments
35
paraphrasing
summarizing others comments once they have finished
36
recalling
remembering information after you've received attended to understood and responded to it
37
mnemonics
devices that aid memory
38
listening functions
purposes for listening
39
listening style
your habitual pattern of listening behaviors which reflect your attitudes, beliefs and predispositions regarding the listening process
40
action-oriented listeners
want brief, to-the-point, and accurate messages from others-- information they can then use to make decisions or initiate courses of action
41
time-oriented listeners
prefer brief and concise encounters. tend to let others know in advance exactly how much time they have available for each conversation
42
people-oriented listeners
view listening as an opportunity to establish commonalities between themselves and others
43
content-oriented listeners
prefer to be intellectually challenged by the messages they receive during interpersonal encounters
44
selective listening
taking only those bits and pieces of information that are immediately salient during an interpersonal encounter and dismissing the rest
45
eavesdropping
when people intentionally and systematically set up situations so they can listen to private conversations
46
pseudo-listening
behaving as if you're paying attention though you're really not
47
aggressive listening (ambushing)
attend to what others say solely to find an opportunity to attack their conversational partners
48
provocateurs
post messages designed solely as "trolls" to annoy others
49
narcissistic listening
self-absorbed listening: the perpetrator ignores what others have to say and redirects the conversation to him- or herself and his or her own interests.
50
verbal communication
the exchange of spoken or written language with others during interactions
51
symbols
items we use to represent things
52
constitutive rules
define word meaning: they tell us which words represent which objects
53
regulative rules
govern how we use language when we verbally communicate
54
personal idioms
words and phrases that have unique meanings to them
55
dialects
when large groups of people share creative variations on language rules
56
denotive meaning
the literal meaning of your word, as agreed upon by members of your culture
57
connotive meaning
additional understanding of a word's meaning based on the situation and the knowledge we and our communication partners share
58
linguistic determinism
we lack a vocabulary-- that language quite literally defines the boundaries of our thinking
59
linguistic relativity
agreed that people from different cultures would perceive and think about the world in very different ways
60
naming
creating linguistic symbols for objects
61
speech acts
actions we perform with language
62
cooperative verbal communication
when you produce messages that have three characteristics 1) you speak in ways that others can easily understand that is honest, informative, relevant, and clear 2) you take action for using "I" language 3) you make others feel included by using "we"
63
"you" language
phrases that place the focus of attention and blame on other poeple
64
"I" language
phrases that emphasize ownership of your feelings
65
"we" language
wordings that emphasize inclusion-- tend to be more satisfied with their relationships that those who routinely rely on "I" and "you" messages
66
communication apprehension
fear or anxiety associated with interaction that keeps them from being able to communicate cooperatively
67
communication plans
mental maps that describe exactly how communication encounters will unfold
68
defensive communication
impolite messages delivered in response to suggestions, criticism, or perceived slights
69
verbal aggression
the tendency to attach other's self-concepts rather than their positions on topics of conversation
70
deception
occurs when people deliberately use uninformative, untruthful, irrelevant, or vague language for the purpose of misleading others
71
nonverbal communication
the intentional or unintentional transmission of meaning through the individual's nonspoken physical and behavioral cues
72
mixed messages
verbal and nonverbal behaviors that convey contradictory meanings
73
nonverbal communication
the different means used for transmitting information nonverbally
74
kinesics
visible body movements richest nonverbal code in terms of its power to communicate meaning, and it includes most of the behaviors we associate with nonverbal communication: facial expression, eye contact, gestures, and body posture
75
emblems
things that represent specific verbal meaning such as flipping someone off
76
illustrators
accent or illustrate verbal messages using gestures
77
regulators
control the exchange of conversational turns during interpersonal encounters Listeners use regulators to tell speakers to keep talking, repeat something, hurry up, or let another person talk
78
adapters
touching gestures that serve as a psychological or physical purpose
79
immediacy
the degree to which you find someone interesting and attractive (lean forward, keep your back straight, hold head up and face forward with arms open while talking if you like them)
80
power
the ability to influence or control other people or events
81
vocalics
vocal characteristics we use to communicate nonverbal messages
82
haptics
using touch to communicate nonverbally
83
functional-professional touch
used to accomplish some type of task (handshake)
84
social-polite touch
derives from social norms and expectations
85
friendship-warmth touch
express liking another person (squeezing friends arm)
86
love-intimacy touch
lets you convey deep emotional feelings
87
aggressive hostile touch
involves forms of physical violence like grabbing, slapping, and hitting, behaviors designed to hurt and humiliate others
88
proxemics
communication through the use of physical distance
89
intimate space
ranges from 0-18 inches
90
personal space
ranges between 18 inches - 4 feet; the distance we occupy in encounters with friends
91
social space
ranges from 4-12 feet | many people use it when communicating in the workplace or with acquaintances and strangers.
92
public space
the distance between persons ranges upward from 12 feet including great distances; this span occurs most often during formal occasions such as public speeches or college lectures
93
territoriality
the tendency to claim physical spaces as our own and to define certain locations as areas we don't want others to invade without permission
94
chronemics
the way you use time to communicate during interpersonal encounters
95
physical appearance
visible attributes such as hair, clothing, body type, and other physical features
96
artifacts
the things we possess that influence how we see ourselves and that we use to express our identity to others
97
environment
the physical features of our surroundings
98
affect displays
intentional or unintentional nonverbal behaviors that display actual or feigned emotions
99
intimacy
the feeling of closeness and "union" that exists between us and our partners
100
dominance
refers to the interpersonal behaviors we use to exert power and influence on others
101
submissiveness
the willingness to allow others to exert power over us

Interpersonal Communication (11 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions