Exam 3

Question 1

What is the main focus of servant leadership, as described by Greenleaf?

Answer 1

Aiding followers in doing their work

Question 2

What distinguishes servant leadership from traditional leadership?

Answer 2

Servant leadership centers on aiding followers in their work

Question 3

which of the following is NOT a characteristic of how a servant leader serves their followers?

Answer 3

Dictating instruction

Question 4

which of the following is NOT a characteristic of how a servant leader serves their followers?

Answer 4

Controlling

Question 5

What are some key behaviors associated with servant leadership, as described by Liden et al. (2014)?

Answer 5

Empowering others

Question 6

What are the core principles of servant leadership?

Answer 6

Growth and well-being of people

Question 7

Which Marvel character did we discuss as an example of a servant leader?

Answer 7

Captain America

Question 8

In the context of servant leadership, why is Captain America’s servant style considered more genuine and effective?

Answer 8

He focuses on aiding his followers

Question 9

In external relationship management, which of the following is NOT one of the external stakeholders we discussed?

Answer 9

Team members

Question 10

What is the importance of prioritizing external relationships for workplace leaders?

Answer 10

To access new business leads and networking opportunities

Question 11

How can workplace leaders manage external relationships effectively?

Answer 11

By engaging with external stakeholders and valuing their concerns

Question 12

What is one of the key aspects of external relationship-building activities?

Answer 12

Networking and forming alliances

Question 13

In external relationship management, what role does networking play?

Answer 13

Forming connections and alliances/partnerships

Question 14

This relationship-building activity to engage stakeholders focuses on forming connections and alliances/partnerships.

Answer 14

networking

Question 15

This relationship-building activity engage stakeholders focuses on making mutually beneficial deals among stakeholders.

Answer 15

negotiating

Question 16

This relationship-building activity engage stakeholders focuses on pushing the team’s needs/protecting their interests.

Answer 16

advocating

Question 17

This relationship-building activity engage stakeholders focuses on distributing key info to pertinent stakeholders.

Answer 17

sharing information

Question 18

Leaders must communicate both internally and externally with those that affect business decisions. They are called:

Answer 18

stakeholders

Question 19

An important stakeholder are investors/ those that have some sort of ownership share in the firm. These are called:

Answer 19

shareholders

Question 20

This model of the external environment includes all the major forces that can impact organizations.

Answer 20

PESTEL

Question 21

Which of these is NOT in the PESTEL model of external forces?

Answer 21

transportation

Question 22

What historical factor influenced Wakanda’s isolationist stance regarding external relations?

Answer 22

A need to protect its valuable resource, vibranium

Question 23

What is the focus of Erik Killmonger’s approach to external engagement in Black Panther?

Answer 23

domination

Question 24

Which is something effective leaders dealing with external teams and organizations need to consider?

Answer 24

all of the above

Question 25

This type of stress emerges from thinking about events that have not happened yet.

Answer 25

anticipatory stress

Question 26

Stress that challenges and helps increase focus,  and is mostly positive is: 

Answer 26

challenge stress

Question 27

Stress that is counterproductive, paralyzing, and always negative is: 

Answer 27

threat stress

Question 28

Stress management strategy focuses on in-the-moment, short-term solutions that are not usually sustainable long term.

Answer 28

reactive

Question 29

Stress management strategy focuses on long-term solutions that will help them deal with stress better in general.

Answer 29

proactive

Question 30

Stress management attempts to completely remove sources of stress.

Answer 30

enactive

Question 31

Which of these sources of leader stress did we NOT talk about in class? 

Answer 31

dealing with foreign governments

Question 32

Which of these sources of leader stress did we NOT talk about in class? 

Answer 32

supply shortages

Question 33

According to the Leaders Assemble book, what are some of the major types of stressors for leaders? (TESA)

Answer 33

Time stressors, encounter stressors, situational stressors, & anticipatory

Question 34

What are some negative consequences of prolonged high levels of stress mentioned in the Leaders Assemble book:

Answer 34

Lower job performance and satisfaction

Question 35

How much does Authentic Leadership recommend you conform to your followers?

Answer 35

Conform a little

Question 36

Which is NOT a way to establish authenticity:

Answer 36

Self-disclose everything with followers

Question 37

Self-disclose everything with followers

Answer 37

Prepare, build a strong reputation, and communicate clearly

Question 38

If a leader does not manage their impression, they may come across as ingenuine. This can lead to which of the following

Answer 38

all of the above

Question 39

When dealing with crisis, Chandler Odom (in person guest speaker), which of the following was NOT mentioned as important

Answer 39

ensuring the boss is in the office all hours until it's handed

Question 40

Which leadership experience was the most difficult for Chandler Odom (in person guest lecture):

Answer 40

UPS Supervisor

Question 41

What are some strategies that EOSYS uses to help support team members during stressful times:

Answer 41

all of the above

Question 42

Chandler (in-person lecturer) mentioned EOSYS did a lot of things well, but one area for growth was:

Answer 42

celebrating successes

Question 43

EOSYS offers generous rewards for success/profit sharing. This increases performance, culture, and identity because its:

Answer 43

an employee-owned company

Question 44

When assigning team roles, Ben Mills (virtual guest speaker) said he took first into account which of the following:

Answer 44

what the person wanted to do and was passionate about

Question 45

At Simple Practice managing projects works a little different, but Ben most tech companies work in "sprints" which are:

Answer 45

2 week intervals

Question 46

What is one way Ben Mills (virtual guest speaker) suggested establishing team identity in a virtual team:

Answer 46

off-topic channels for chatting/meme sharing on Slack

Question 47

What did Ben say is an effective strategy Simple Practice uses to establish team identity with a fully remote staff:

Answer 47

Flying everyone out to work together in the home office twice a year

Question 48

When dealing with conflict on a virtual team, Ben used the phrase:

Answer 48

"Don't text it out, talk it out"

Question 49

Leaders should not engage in tactics to be well-liked to avoid distrust and negative perceptions. Known as:

Answer 49

impression management

Question 50

Sharing information about one's self is key to the authentic leadership style. This is called:

Answer 50

self-disclosure

Question 51

Learning deeply about one's personality, characteristics and values is an important to any form of leadership, called:

Answer 51

self-knowledge/self-awareness

Question 52

Which is NOT a way to develop self-awareness:

Answer 52

Figure out how you can use each situation to your gain

Question 53

Learning about followers backgrounds, empathizing, and acknowledging and validating their strengths is known as:

Answer 53

others-awareness

Question 54

Which Marvel character did we discuss as an example of an authentic leader?

Answer 54

Iron Man

Question 55

How is authenticity described in the Leaders Assemble book?

Answer 55

Aligning one's core values, beliefs, personality, and motivations

Question 56

What are 4 to 5 activities that can increase your self-awareness? Please answer in 4 to 5 complete sentences. 

Answer 56

1. journaling 2. meditation 3. feedback from ppl 4. personality assessments

Question 57

Name 4 or 5 ways leaders can mitigate stress.

Answer 57

1. open communication 2. realistic expectations 3. promote work life balance 4. provide resources/ training