Exam 3 Study Questions Flashcards
(166 cards)
Explain the sociological view of rationality.
Sociologists view rationality as a social construction.
- What is rational isn’t constant
- Different communities have different standards of rationality
- A rational behavior or statement is one that makes sense in community
Value Rationality
Involves commitment to a binding conviction.
- it is dominant in tradition, religion and ritual
ex. ) “What is the honorable thing to do?”
Formal Rationality
Involves cost-benefit analysis (instrumentality, calculability).
ex.) “Can it save us money?” “Can it save us time?”
What was Max Weber’s claim about the importance of formal rationality in the modern world?
Weber believed the modern world was characterized by formal rationality
Weber believed the bureaucracy was the model of rationalization
What is a bureaucracy?
Hierarchical organization governed by formal rules and regulations and having clearly specified work tasks
What are the 5 aspects of bureaucracy presented in lecture (and your textbook)?
- Written rules & documents
- Separation of person and position
- Specialization
- Hierarchy of offices
- Impersonality
How does Alvin Gouldner’s study of a Gypsum plant illustrate how bureaucracies differ from non-bureaucratic organizations?
Bureaucracies are clear, organized, and have formal rules while non-bureaucratic organizations are ran by the workers, little paperwork, and the workers are happy but customers and company managers are not.
How is McDonaldization connected to formal rationality and bureaucracy?
It is connected to formal rationality because it is focused on efficiency, time and saving money for the consumers.
It is connected to bureaucracy because it is a “high up” organization that is universally wide which leads it to have the elements of bureaucracy (impersonality, written rules and documents, separation of person and position, specialization, and hierarchy of positions.
What are the “irrationalities of rationality” that Ritzer describes?
- Inefficiency and higher costs
- The illusion of fun
- False Friendliness
- Health and environmental hazards
- Homogenization
- Dehumanization
What are the 4 aspects of McDonaldization?
Efficiency
Calculability
Predictability
Control
What is efficiency and how does efficiency play a role into McDonaldization?
The search for the optimum means to a given end.
- Streamlining processes
- Simplifying goods and services,
- Using customers to perform work
What is the calculability concept in McDonaldization?
Emphasis on things that can be calculated, counted, and quantified
What is predictability and how does predictability play a role into McDonaldization?
Emphasis on things being the same from one time or place to another.
- Offering uniform products
- Replications of settings
- Scripting of employee behaviors
What is control and how does control play a role into McDonaldization?
Control (of people) through replacement of human with nonhuman technology.
- Machines
- Architecture/ interior design
- Limited options
How can the results of formal rationality be said to be irrational?
McDonaldized institutions can be formally rational, but be unreasonable or unwise which leads them to be referred to as irrational.
Impersonality
Decision-making criteria that ignore personal characteristics not related organizational goals
Written Rules and Documents
Procedural rules, contracts, position descriptions, written evaluations and job files
Separation of Person and Position
Resources of each position are to be used only for official purposes; positions require full capacity of office holder
Specialization
Organizational positions are assigned based on special skills and training
Hierarchy of Offices
Ranking of positions so that lower positions report to higher ones
What is demography?
the study of human population
Name demographies 3 major components of study.
fertility, mortality, migration
Fertility
the incidence of childbearing in a region’s population
Mortality
the incidence of death in a region’s population