Exam 4 Quiz Questions Flashcards

(30 cards)

1
Q

___ is usually exerted by using informal strategies such as persuasion or peer pressure

A

Influnce

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2
Q

Lower status organizational members, when seeking organizational goals, try to influence higher status members through the use of ____

A

Upward appeals

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3
Q

Two main types of power are ___ and ____

A

Organizational and Individual

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4
Q

The source of power that comes from the formal authority that an individual possesses because of his or her position in the organization is referred to as ____

A

Legitimate power

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5
Q

All of the following are examples of empowerment except ____

A

Giving direct orders

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6
Q

According to the text, how often is the use of power in organizations successful?

A

Almost always

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7
Q

All of the following are symbols of power in organizations except ____

A

Job title

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8
Q

Functional political behavior is the intersection between individual goals and ____

A

Organizational goals

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9
Q

All of the following are ways to deal with organizational politics except ____

A

Reward political skill

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10
Q

A contingent view of power would argue that use of power varies as a function of ____

A

Organizational age

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11
Q

The leader most likely to be supported by his/her followers is a/an ____ leader

A

Emergent

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12
Q

Although leadership is difficult to define, most definitions include ____

A

Influence over others

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13
Q

Effective leadership may depend on ____

A

All of the above

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14
Q

The kind of leadership theory that would stress the selection of managers is _____

A

Trait theory

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15
Q

The kind of theory that would stress the TRAINING of managers is _____

A

Behavioral style theory

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16
Q

According to Fielder’s Contingency Theory, effective leadership is ____

A

A function of the characteristics of the leader and the situation

17
Q

Which theory suggest that effective leaders increase their subordinates perceptions that effort leads to performance?

A

Path-Goal Theory

18
Q

The method based on a decision tree is _____

19
Q

Which of the following leadership theories draws most heavily from the valence-instrumentality expectancy (VIE_ theory of work motivation?

A

House’s Path-Goal Theory

20
Q

Leaders of the future will face increasingly ___ environments

21
Q

The scientific management movement was most interested in _____

A

Work efficiency

22
Q

The Human Relations trend in organizational theory was heavily influenced by a series of studies carried out at ____

A

Western Electric Hawthorn Plant

23
Q

Which of the following organizational theories emphasizes organizational structure?

24
Q

Bureaucracy was heavily criticized for ____

A

Dehumanizing employees

25
All of the following are problems with the structural approach except ____
Stated and actual organization are the same
26
Which of the following organizational theories includes the concept of transformation of input into products?
Open systems theory
27
____ refers to the different thinking styles of managers in different functional parts of the organization
Managerial differentiation
28
Quality of work life (QWL) programs ____
Depend on employee participation and involvement
29
Which of the following is NOT part of the socialization process?
Employee selection
30
The first step in the organizational development (OD) process is ____
Diagnosis