EXAM 5 Flashcards
(13 cards)
Definition: The embodiment of a person’s perfect self.
ego-ideal
Definition: A cost associated with absenteeism, tardiness, strikes and work stoppages, and turnover.
Participation problems
Definition: A cost resulting from poor quality or low quantity of production, grievances, and unscheduled machine downtime and repair.
Performance decrements
Definition: A complex of personality and behavioral characteristics, including competitiveness, time urgency, social status insecurity, aggression, hostility, and a quest for achievements.
Type A behavior pattern
Definition: A way of managing stressful events by changing them into less subjectively stressful events.
Transformational coping
Definition: The stage in preventive stress management designed to reduce, modify, or eliminate the demand or stressor causing stress.
Primary prevention
Definition: The stage in preventive stress management designed to alter or modify the individual’s or the organization’s response to a demand or stressor.
Secondary prevention
Definition: The stage in preventive stress management designed to heal individual or organizational symptoms of distress and strain.
Tertiary prevention
Indicates that stress leads to improved performance up to an optimum point
Yerkes-Dodson law -
Passive avoidance of events and decreased interaction with the environment
Regressive coping -
JOB STRAIN MODEL
Activities that other groups depend on in order to complete their tasks
§Strategic contingencies:
Use of power and influence in organizations
§Organizational politics:
