Exam A review Flashcards

(72 cards)

1
Q

A systematic method of critical thinking
* Used to develop individualized plans of care
* Used to provide organized, effective patient care
It’s basically the
way nurses
THINK

A

The nursing process

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2
Q

Involves considering each patient situation in a unique manner
Nurses must analyze information,
set priorities, and collaborate with
other team members to meet patient needs

A

Critical thinking

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3
Q

which step of nursing process?
Analyze, validate, and cluster patient data to identify
patient problems.

A

Diagnose

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4
Q

which step of the nursing process?

Prioritize the nursing diagnoses and identify short-
and long-term goals that are realistic, measurable,
and patient focused

A

planning

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5
Q

which step of the nursing process?
Determine whether the patient’s goals are met,
examine the effectiveness of interventions, and
decide whether the plan of care should be
discontinued, continued, or revised

A

Evaluation

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6
Q

which step of the nursing process?
Gathered patient care data through observation,
interviews, and physical assessment

A

Assessment

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7
Q

Which step of the nursing process?
Initiate specific nursing interventions and treatments
designed to help the patient achieve established
goals.

A

Implementation

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8
Q

Three phases to an interview

A

Introduction, working, termination

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9
Q

which type of nursing diagnosis?
a problem already exists, has signs and symptoms, 3 parts: problem, etiology, symptoms

A

Actual diagnosis

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10
Q

which type of nursing diagnosis?
a potential problem, assessment findings suggest this patient is at risk

A

risk diagnosis

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11
Q

writing goals: what is SMART goals

A

specific, measurable, appropriate, realistic, timeframe

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12
Q

Care pathways, care maps, and critical pathways
are multidisciplinary resources to guide patient care
* Independent, dependent, direct, and indirect interventions are listed
in the

A

clinical pathways

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13
Q

Written plans that can be generalized to groups of patients with the
same or similar clinical needs that do not require a physician’s order

A

protocols

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14
Q

Orders or sets of orders that can be implemented when certain
establish criteria or parameters are met
16

A

standing orders

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15
Q

Focus on an Integration
of main ideas that allows
students to identify
connections, similarities,
and best-practice in the
provision of patient-
centered care

A

a conceptual approach to learning

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16
Q

An organizing idea or mental construct (picture) that is represented by
common characteristics (attributes

A

concept

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17
Q

An example or topic that can serve to represent a
concept

A

exemplar

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18
Q

a sense of oneself, and in relation to others, that is
influenced by the characteristics, norms, and values of the nursing profession,
resulting in an individual thinking, acting, and feeling like a nurse

A

professional identity

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19
Q

when nurse has initial knowledge about
professional identity and faces real-life challenges

A

fostering stage

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20
Q

An unintended harm to a patient caused by medical error.

A

Adverse event

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21
Q

A potential error that could have harmed a patient but didn’t due to
chance, prevention, or mitigation

A

near miss

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22
Q

A serious medical error that results in death, serious injury, or a
high risk of such an outcome. These events trigger immediate investigation and
response.

A

sentinel event

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23
Q

Mistakes in diagnosing or treating a patient

A

diagnostic errors

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24
Q

Errors in performing procedures, administering
treatments, or using medications

A

treatment errors

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25
Failures to provide preventive care or follow up on treatments
preventive errors
26
Errors due to unclear or inadequate communication.
communication errors
27
Errors made by healthcare providers directly involved in patient care
active errors
28
Underlying factors in the healthcare system that can contribute to errors.
latent conditions
29
Flaws in the system that can lead to errors under certain conditions
latent failures
30
what are the 7 key aspects of a culture of safety in healthcare?
leadership, teamwork, evidence based practice, communication, learning, a just culture, and patient centered care
31
a system where people can report errors without fear of punishment. This encourages transparency and helps organizations learn from mistakes. The IOM recommends protecting front-line workers from disciplinary action when they report errors, with exceptions for criminal behavior or delayed reporting
A just culture
32
inadvertent (accident) action
human error
33
behavioral choice that increases risk
at risk behavior
34
behavior choice to consciously disregard a substantial risk
reckless behavior
35
a process that involves a team of healthcare professionals and the patient working together to ensure that the patient receives the necessary care and information at the right time and in the right place.
care coordination
36
High-functioning healthcare teams are characterized by
Clear role definitions ● Timely information sharing ● Mutual respect ● Consistent feedback ● Patient or family involvement
37
crucial for patient safety. However, fear of punishment and personal embarrassment can hinder reporting. Implementing a just culture can encourage reporting and help organizations learn from mistakes.
error reporting
38
what are the 6 aims for healthcare quality
safe, timely, effective, efficient, equitable, patient centered care
39
Screening tests should ideally have
high sensitivity and specificity
40
A private, non-profit organization  Established by the federal government to provide unbiased advice on biomedical science, medicine, and health matters.  Members are volunteer experts in relevant subject matter areas
National Academy of Sciences – Health & Medicine Division
41
differences in incidence, prevalence, mortality and burden of diseases and other adverse health conditions that exist among specific population groups in the U.S. differences that occur by gender, race, or ethnicity, education or income, disability, living in rural localities, or sexual orientation
health disparities
42
coordination among the healthcare team & proactive planning for discharge
management of care
43
examples of patient centered care
Bedside shift-to shift report  Extended visiting hours  Providing for overnight visitors  Private rooms  Utilizing comfort items from home (blankets, slippers, pajamas)  Bedside rounds  Staff cultural competency training  Meal accommodations, parking passes  Providing private rooms
44
Perceptions and values surrounding a healthcare experience  May be a measurement of healthcare quality  May influence and increase healthcare quality
patient satisfaction
45
First distributed in 2006  National, standardized 32 item tool  Objective comparisons of hospitals on topics that are important to patients  Allows for valid comparisons to be made across hospitals locally, regionally, and nationally  Publicly reported  Creates incentives for hospitals to improve quality of care  Enhances accountability by increasing transparency of the quality of hospital care  https://www.medicare.gov/hospitalcompare/search.html
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
46
HCAHPS key measurement areas
communication with doctors  communication with nurses  responsiveness of hospital staff  pain management  communication about medicines  discharge information  cleanliness of the hospital environment  quietness of the hospital environment  transition of care
47
a process of interaction between people in which symbols are used to create, exchange, and interpret messages about ideas, emotions, and mind states
communication
48
spoken words or written symbols
linguistic communication
49
nonverbal messages (e.g., gestures, eye contact, facial expressions
paralinguistic communication
50
context of the message
metacommunication
51
person who initiates and encodes the communication
sender
52
person who receives and decodes, or interprets, the communication
receiver
53
wordless transmission of information
nonverbal communication
54
power and status affect communication between participants
Hierarchical Relationships
55
Means that communication by the nurse is * Effective * Appropriate * Includes skills for communicating clearly and accurately with the patient and family, other nurses, and other members of the health care team; should begin early in nurses’ education * Evolves with experience and professional development throughout a nursing career
communication competence
56
SBAR is a standard approach to reporting the status of a patient. what does it stand for.
situation, background, assessment, recommendation
57
Accurate and timely documentation in the patient record * Important source of information and a major means of communication between members of the team * Legal document * Evidence of provider’s actions
Electronic health record (EHR)
58
Speaking up for patients to ensure that health needs are met is an expectation within the scope of professional nursing practice * Ability to speak assertively, credibly, and authoritatively is a highly valued communication skill critical for effective
advocacy
59
what are the CUS word in healthcare
"I am CONCERNED"....."I am UNCOMFORTABLE" ..... "This is a SAFETY issue"
60
Interactive process between health care provider and client designed to help the client 24
Therapeutic Communication
61
what does SOLER stand for
sit, open stance, lean toward patient, eye contact, relax
62
what are the 5 focus areas of nurse-patient relationships
1. building trust 2. demonstrating empathy 3. establishing boundaries 4. recognizing and respecting cultural differences, 5. developing a comprehensive plan of care
63
Keep a conversation going * Verbal volleyball * Encourage information sharing * Focus on the client * Appropriate when the client is oriented * “How are you feeling?” * “Can you tell me more about...” * “This must be hard...” * “It is normal to feel.
open statements
64
Yes/No questions * Directive * Appropriate when there is a safety concern * “Are you planning to commit suicide?” * Appropriate when a patient is confused * “You are in the hospital; it is time to go to physical therapy.
closed statements
65
a process of helping people learn health-related behaviors so that they can incorporate these behaviors into everyday life
patient education
66
increasing knowledge
cognitive
67
developing or improving a skill
psychomotor
68
changing or influencing attitudes
affective
69
Developed by Pender, this model depicts a complex process associated with behavioral change for health promotion.  Focus is on optimizing wellness versus avoiding disease.  Patient motivation is influenced by social support and competing priorities.  Patient perceptions of benefit and the ability to succeed affect outcomes. Copyright © 2017, Elsevier Inc. All rights reserved. 35
health promotion model
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Involves the assessment of a patient’s individual learning needs and includes: * Education level * Literacy level * Social support * Resources * Developmental level * Culture
learner assessment
71
what does ANA stand for
American nurses association
72