Exam Questions Flashcards
(436 cards)
1
Q
A project manager is attempting to establish the proper sequencing and duration of project activities. Which of the following would be the MOST beneficial?
A
Network Diagram
2
Q
Which of the following are characteristics of a project?
A
Temporary , Start and Finish.
3
Q
A company has determined it does not have the in house capability to perform a project and wants to procure third- party services. Which of the following documents will the company MOST likely release FIRST?
A
RFI
4
Q
The project manager was asked to provide recommendations for the removal of a vendor. A meeting was scheduled with the key stakeholders and the project sponsor to highlight the reasons for this recommendation. Which of the following should the project manager bring to the meeting to support this recommendation? Choose two
A
The issue log to show why the vendor should be replaced.
A change management plan to have the vendor replaced.
5
Q
A project manager is creating the WBS. In which of the following phases is the project?
A
Planning
6
Q
Which of the following is a characteristics of a matrix organization?
A
Authority is shared between functional and project managers.
7
Q
A WBS is being developed for a project. Which of the following would be BEST suited to contribute cost and time estimates for the project activities ?
A
Project manager
8
Q
A project manager is assigned to a project and has not had a handover meeting with the previous project manager. The new project manager is reviewing the percent of project completion, schedule progress, and budget constraints.
A
Status report
9
Q
A stakeholder is unaware of a project’s status. Which of the following documents should the project manager consult to ensure all stakeholders are notified of project changes? (Choose two).
A
Status report and Meeting Minutes.
10
Q
There are four parallel paths on a network diagram. The summary duration of each path is below:
A,C,G: 10 weeks
A, B, F: 8 weeks
D, E, H:12 weeks
D, B, F:7 weeks
Which of the following tasks are on the critical path?
A
D, E, H
11
Q
A project team is comprised of a mix of in house and virtual team members.
When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?
A
Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.
12
Q
A project requires daily status updates.
Which of the following is the MOST effective method for providing these updates?
A
Standup
13
Q
A project sponsor and Chief Information Officer (CIO) disagree about how to release that final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?
A
Negotiating
14
Q
A project manager is justifying a required change with the associated impact on the project.
Which of the following is the NEXT step?
A
Approval
15
Q
The PMO is responsible for (Choose Two)
A
Setting standards and practices for the organization and providing governance.
Outlining consequences of non-performance and coordinating between disparate projects.
16
Q
A critical stakeholder has requested additional status updated beyond the schedules.
Which of the following factors MOST likely needs to be accounted for when communicating with this stakeholder?
A
Frequency
17
Q
Which of the following activities are associated with the closing phase of a project ? (Choose Two )
A
Archiving of project documents and Lessons learned
18
Q
Which of the following describes a burn rate?
A
Rate at which the project budget is used.
19
Q
The project manager for a TV tower construction project receives notification that a strong storm is expected the following week.
A
Evaluate the risk, develop a mitigation plan and communicate it according to the communication plan.
20
Q
One deliverable failed during testing, and this has already happened several times.
Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?
A
Fishbone diagram
21
Q
During the invitation phase, a project manager has asked for a document containing the high level objectives and goals for a project.
Which of the following documents would contain these items?
A
Requirements document
22
Q
A team lead informs the project manager that the data center will not be accessible when the project needs to be completed. The team lead also indicates that the team member who is assigned to complete the data center project is out on medical leave.
Which of the following should a project manager update to document this information?
A
A list of realized risks.
23
Q
The executive sponsor asks a project manager to summarize the following for a project:
- Final capital expenditures
- Anticipated cost of new employee resources to support the solution.
- Maintenance estimates.
Which of the following information should the project manager provide?
A
Cost baseline
24
Q
Which of the following defines a group of projects that work together to achieve a common goal?
A
Program
25
A company hires an outside vendor to provide 24/7 support.
Which of the following documents would determine the contractual obligations?
SLA
26
A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time.
Which of the following techniques is MOST likely to be used to complete the project on time?
Crashing
27
A project manager is unsure if the quality of a deliverable from a SME meets specifications.
Which of the following is the BEST way for the project manager to address the issue?
Conduct a face to face or telephone meeting with the team member.
28
Which of the following is a key aspect of the Agile project management methodology?
Daily standup meetings
29
A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule. Which of the following is the FIRST step the project manager should take?
Assess the risk register’s new items.
30
A project manager is managing a transactional project. One of the key team members is having difficulties understanding the client requirements.
Which of the following actions would be BEST for the project manager to take?
Ask the client to provide requirements in the native languages of the team.
31
After identifying all known tasks, the project manager has started to sequence and set durations.
Which of the following describes how the project manager should BEST determine the initial sequence and durations?
Use milestones identified in the project charter.
32
A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor.
Which of the following terms describe this requirement?
Outsourcing
33
A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decides to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved.
Which of the following constraints are MOST likely to be affected? (Choose two.)
Cost because replacing the system incurs additional expense.
Schedule because this was an unscheduled task and will impact the timeline.
34
Assuming an iterative approach, which of the following will be conducted at the end of each iteration?
SCRUM retrospective
35
The project manager has noticed a vendor is not performing in accordance with the SLA.
Which of the following items should the project manager use to highlight the vendor’s areas of poor performance?
Balanced score card
36
Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.
This type of conflict resolution is known as:
Forcing
37
Which of the following metrics demonstrates to a project manager if a project is overspending or underspending?
CPI
38
The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources.
Which of the following should the project manager do to obtain the resources?
The project manager should identify and document the reasons for the additional resources in a change request.
39
An organization has multiple projects that are taking place simultaneously.
Which of the following should be tasked with ensuring resources are appropriately allocated to projects?
Project sponsor
40
When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk?
Risk register
41
A milestone task on the critical path has been completed.
Which of the following should the project manager notify?
Project sponsor
42
During a project assessment, a project manager determines the initial project cost estimates were incorrect, and there is not enough budget left, including reserves, to complete the project.
Which of the following actions should the project manager take?
Alert the project sponsor of the situation.
43
Which of the following is the primary purpose of an MOA or an MOU?
State expectations of all signatory parties to reduce potential misunderstandings.
44
Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process.
Which of the following conflict resolution techniques has the project manager utilized?
Forcing
45
The client accepts the critical design review.
Which of the following meetings should be held to move to the NEXT step in the project?
Kickoff
46
A project manager is working on the project charter.
Which of the following phases does this describe?
Initiation
47
A project in the execution phase is over budget, and tasks on the critical path are on schedule.
Which of the following should the project manager do NEXT?
Evaluate the impact to the baseline.
48
Several team members report that meeting objectives are not being met.
Which of the following documents would a project manager create to make team meetings more effective? (Choose two.)
Create a meeting agenda prior to each meeting and adhere to it.
Create an action item list during the meeting and adhere to it.
49
Which of the following documents should be used to provide high-level reporting to key stakeholders?
Dashboard
50
A new project charter is being drafted.
Which of the following would be the BEST source for the high-level project requirements?
Sponsor
51
Which of the following project documents should be used to record the occurrence of an unplanned event?
Issue log
52
Which of the following documents does a vendor rely on MOST before committing funding and resources to a project?
SOW
53
Which of the following measurements would give the project manager the BEST estimate of the total cost of an active project?
EAC
54
A customer will have ongoing changes to project requirements.
Which of the following is the BEST project management methodology for this requirement?
Agile
55
Which of the following describes risk mitigation?
The understanding of the risk with a detailed explanation of how the project intends to address the potential for occurrence.
56
Which of the following is a definition of an RFP?
A document sent to potential vendors to solicit a bid for a project.
57
A customer has requested additional features for an active project.
Which of the following steps should take place NEXT?
Evaluate the impact of the changes.
58
A project manager has an opportunity to add a highly skilled expert to the team who can increase the probability of the project’s success.
Which of the following risk strategies should the project manager adopt?
Exploitation
59
A project manager is assigned to a new project that must start immediately. No formal or approved documents have been authored for the project. The project manager must identify project roles, justify the business need, and determine project scope boundaries.
Which of the following documents should the project manager create?
Project charter
60
Which of the following individuals is MOST likely to be a key stakeholder for the product launch phase of a project?
Marketing representative
61
During the execution phase of a project, a project task has run longer than anticipated.
Which of the following is the new critical path of the project if Task 2 requires an additional two days to complete?
12 days
62
A project manager who is part of a global team wants to have a team building meeting and decides to hold a video conference.
Which of the following is MOST likely to be the main challenge the influences this decision?
Geographical factors
63
A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project.
Which of the following would the project manager MOST likely do?
Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.
64
A vendor is unable to deliver an order by the specified date.
Which of the following should be the project manager’s NEXT steps? (Choose two.)
The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.
The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.
65
A project manager received a change request, immediately documented the required changes, and evaluated the impact of and justification for the changes.
Which of the following should the project manager do NEXT?
Gain approval for the changes.
66
A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable.
Which of the following factors will MOST likely influence the communication methods used in the project?
Technological factors
67
A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions.
Which of the following strategies is the project manager applying?
Accepting
68
A business has implemented a new online performance management tool that allows functional and project managers to rate employees online.
This action is known as which of the following?
Business process change
69
A project manager needs to track the actual and estimated start and finish dates of all WBS work packages.
Which of the following is a necessary step to record the actual durations?
Establish and set the baseline.
70
Which of the following describes how a project is related to a program?
A program is a combination of multiple projects.
71
Which of the following are examples of organizational change? (Choose two.)
Relocation and Business process
72
A project manager needs to identify the resources assigned to a particular task.
In which of the following documents can this information be found?
Project schedule
73
A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project.
Which of the following are critical for the project manager to provide?
Schedule, cost, risks/issues, and milestones
74
During the execution phase, the project manager discovered that the testing phase is dependent on completion of the vendor’s tasks. The project team has just informed the project manager their activities are almost complete, and they would like permission to begin testing. The vendor is not scheduled to deliver the products for two months.
Which of the following should have occurred to prevent this issue?
The project manager should have crashed the schedule for the vendor to keep it at the same work pace as the rest of the project team.
75
A project coordinator logs potential events that can affect project constraints, and then records the results of brainstorming of potential strategies.
Which of the following documents should the project coordinator use?
Risk register
76
A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority.
Which of the following effects is this MOST likely to have on the project?
The deliverables and quality will remain the same, but the cost will increase.
77
A project has fallen behind schedule. Upon investigation, the project manager determines that team members have implemented requirements relayed via impromptu hallway meetings with the client.
Which of the following should the project manager do to resolve this issue?
Inform the stakeholders of the issue.
78
The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date.
To alter the pace of the project, which of the following should the project manager do FIRST?
Document the change request from the project sponsor.
79
Which of the following is a schedule that illustrates the duration of an activity?
Gantt chart
80
Team members have reported that meetings are poorly attended and unproductive.
Which of the following steps can the project manager take to make the meetings more productive?
Distribute an agenda before each meeting.
81
Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.
The project manager should:
extend a formal invitation to the legal department representative to join the CCB.
82
A customer asks a project manager if a small change can be made during the delivery phase. The project manager does not agree to the change.
Which of the following is the MOST likely reason?
Scope creep
83
In which of the following organizational structures would a project manager have the MOST authority?
Projectized
84
A project team is composed of numerous team members who are located throughout a country. All personnel have identified core business hours. A team engineer based in a machine shop has a question during business hours for the project manager, who is located at a different facility.
Which of the following is the MOST expedient communication method, assuming the question can be resolved quickly?
Text messaging
85
A new stakeholder has joined the project team and requested modifications that will result in minor changes to the project budget and schedule.
The project manager is concerned that the requests will lead to:
scope creep
86
A vendor has accepted a proposed project from a customer.
Which of the following is MOST likely to be the first document created by the project manager?
Project statement of work
87
A project manager has noticed poor attendance as status meetings.
Which of the following strategies should the project manager use to improve attendance? (Choose two.)
Provide an agenda before the status meeting.
Adhere to an agenda and scheduled time.
88
Which of the following events would MOST likely trigger communications to the largest audience for a given organization?
Business continuity response
89
If a project sponsor wants to know the current status and progress of a project, which of the following is the BEST approach to find this information?
The scheduler should obtain the current status from team members, apply it to the baseline of the schedule, and run a report.
90
Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action.
Which of the following techniques is the project manager using?
Withdrawing
91
An agreement document that is intended to prevent two or more organizations from sharing specific, confidential information with anyone but each other is called:
an NDA.
92
Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule?
Project stakeholders and project team
93
An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs.
Which of the following actions should the project manager take?
Initiate the regression plan.
94
A senior manager asks a project manager for an estimated budget on a new project.
Which of the following is the BEST step for the project manager to take?
Use the budget from a similar project to generate estimates.
95
A program manager informs a project manager that a new, high-priority project has been approved and will need the current project’s resources before the scheduled project close date. The project team meets and determines that the project should be fast-tracked.
Which of the following documents should the project team reference to fast-track the project? (Choose two.)
Network diagram and Project schedule
96
A company has dictated project scope changes but has stated that the original budget still applies. Which of the following will MOST likely be impacted by the changes?
Schedule
97
A project manager was directed to complete a project sooner than previously planned.
Which of the following is the MOST cost-effective step to take to ensure the project’s success?
Update the WBS
98
A project manager has contracted a third-party vendor to achieve milestones. Which of the following risk strategies is the project manager applying?
Transfer
99
A company is hired to perform some of another organization’s work. Which of the following types of organizational change is described?
Outsourcing
100
A project has been experiencing some difficulties due to third-party vendors. The project manager should request.
A risk register update
101
A project’s key stakeholders have requested significant changes that will affect the scope. To adjust the project scope, which of the following need to be changed? (Choose two.)
Project schedule and WBS
102
A project has activities on the critical path that must be completed before other activities can start.
Task A is dependent on Task C before Task D can be completed. Task A requires task B to start.
Task B takes twice as long to complete as Task C.
Which of the following is the appropriate ordering of the critical path?
B, C, A, D
103
During a project, the project manager discovers there is insufficient time allotted for quality control. The project manager prepared to submit a revised schedule to the CCB.
Given the attached chart, which of the following is the critical path if one day is added to each task for quality control?
22 days
104
Which of the following job roles is primarily tasked with communicating the project timeline changes?
Project manager
105
A project manager is successfully adhering to an eight-week project schedule through week three. A change in the marketplace will require the project manager to deliver the product one week early.
Given the project schedule above, which of the following aspects are missing for the project manager to plan and execute an accelerated schedule? (Choose two).
Cost and Resource loading
106
A project manager has been assigned a project with a budget of $50,000. Three change requests are submitted during execution that will increase the overall project cost to $60,000. Which of the following steps should the project manager perform NEXT?
Wait until the change requests are approved by the CCB.
107
The chairperson of the board is visiting from another country and wishes to meet the project team members. The next project team meeting will be held next week, but the chairperson is leaving before the meeting. Which of the following actions should the project manager take?
Arrange an impromptu team meeting with the chairperson.
108
Which of the following are characteristics of a project? (Choose two.)
A project is a temporary endeavor and A project provides a unique product, service, or result
109
A project team has purchased computers with warranties extending throughout the entire project. Which of the following represents the risk strategy utilized?
Mitigate
110
Which of the following Agile ceremonies is used to determine the backlog items that will be worked on the next weeks?
Sprint planning meeting
111
The project manager of a global project constantly receives complaints from individuals at another location that some team members are not available after lunch on Fridays. This is acceptable to the project manager. Which of the following factors is the MOST likely cause for this scenario?
Time zone
112
A project manager is providing the lessons learned for a project that ran over budget and produced poor quality deliverables.
Which of the following should the project manager include as part of the lessons learned?
Post-mortem analysis
113
A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as:
Outsourcing
114
An outsourced project team member approaches the project manager and complains that the contract does not permit overtime. The project manager had fast-tracked tasks that require additional hours.
Which of the following documents did the project manager fail to reference?
MOA
115
Which of the following roles has approval authority for project funding?
Sponsor
116
A software upgrade project has been postponed because it may impact a critical business system. Which of the following strategies has been applied?
Avoid risk
117
The project team is distributed throughout a single country. The scrum master has decided to hold remote "stand-ups" on a daily basis. Which of the following would be the MOST effective means to do this?
Video conference
118
Which of the following is an example of a project?
Implementing a health awareness program at an organization
119
A project is about to begin the execution phase. The SOW and project plan have been approved, and the project team has been formed.
Which of the following types of meetings should happen NEXT?
Scheduling
120
A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it.
Which of the following were MOST likely missed during project planning?
Resource analysis and Gantt chart
121
A part that is needed to complete Task 3 has been backordered and will arrive three days later than scheduled. Task 3 must be complete for Task 4 to start. There is one day of float for the two tasks.
Which of the following represents the number of days the project schedule will be delayed?
Three
122
A software development project is struggling with a certain technology that is unknown to the project team. A project manager has received a third-party proposal to transfer the risk.
Which of the following should the project manager do NEXT?
Request for bid
123
A team member learns that an assigned task is not due until the very end of the project. Moreover, the team member is not aware of any predecessor tasks dependent on completing the assigned task.
Which of the following does the project manager use to decide if the team member can start the task later or earlier?
Review the PERT chart and evaluate if the task is a discretionary dependency.
124
A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap.
Which of the following is the project manager facing?
Cultural differences
125
Which of the following vendor documents specifically address quality? (Choose two.)
LOI and SLA
126
A project manager has been assigned a complex project and does not know all the activities required to complete it.
Which of the following if the BEST approach to determine the work packages for the WBS?
Bottom-up
127
Which of the following documents need to be updated as events occur during a project? (Choose two.)
Meeting minutes and Status report
128
During a project, a key stakeholder asks a project team member to add a requirement. The team member adds the requirement without informing the project manager.
Which of the following is described in this scenario?
Scope creep
129
A project manager is assigned to an ongoing project. Which of the following is the FIRST document the protect manager should review?
Project schedule
130
A governance committee has just approved a new project. The project scheduler is now developing the project schedule. Which of the following activities should be done FIRST?
Add tasks
131
A company has hired a new project manager. The PMO has briefed the new project manager on the following expected responsibilities for projects:
Coordinate project schedule
Manage to the triple constraint
Provide performance feedback to team members’ managers
Which of the following types of organizational structures did the new project manager MOST likely join?
Projectized
132
Which of the following shows projected project expenditures?
Work breakdown structure
133
A project manager wants to introduce the practice of a WBS to the PMO, but the other managers believe this will create extra work.
Which of the following would BEST communicate the need for a WBS to the other managers? (Choose two.)
Using the WBS will help prevent work from slipping or being forgotten and theWBS will aid in determining which resources are required for the project.
134
A team member was assigned a new task during a meeting. The team member did not complete the task by the end of the phase, and the PM is looking for evidence to escalate the issue.
Which of the following documents could help in this situation?
Issue log
135
Which of the following elements should be included on a responsibility assignment matrix?
Responsible, accountable, consulted, informed
136
The PM is preparing for the planning phase kickoff meeting. It is imperative for the team to focus during the meeting on the expected outcomes.
Which of the following best describes what the PM should work on FIRST?
Project schedule
137
Which of the following charts is a graphical representation of the causes of a specific event?
Fishbone
138
While working on risk ranking, the project team is unsure about the qualitative scales to be used for probability and impact. The project manager directs the team to look in the:
quality plan.
139
A project team on a four-year project has a shortage of workspace within an office.
Which of the following is the MOST viable solution for the project team while ensuring work hours are not wasted?
Permit remote work, utilize shared workspaces, and implement BYOD.
140
A project is in the initiation phase. Which of the following tasks will take place during this phase?
Create a project charter.
141
A team member has completed an assigned task. Which of the following roles should be notified FIRST?
Project manager
142
A project manager would like to bring vendors into a new project. Which of the following documents should the potential vendors submit so the project manager can find the best vendors for the project?
SOW
143
A project manager is informed that a team member would like to enhance the code with an additional function. Which of the following should the project manager do NEXT?
Evaluate the impact of the change.
144
Using Scrum, which of the following are discussed in a daily standup meeting?
What was done yesterday, what is planned for today, and what roadblocks need to be removed
145
A new high-priority project is assigned to the project manager with a fully formed budget, deadline, and scope. The project manager is creating the project schedule.
Which of the following calculations accurately shows the critical path?
52 days
146
new stakeholder has been added to a project with a BAG of $850,000. The stakeholder has raised five change requests to the CCB; two of them have been approved, and three are awaiting initial review. Considering the project has a CPI of 0.89 and an SPI of 1.14, and the approved ones will be implemented, which of the following should the project manager do LAST?
Update the documents and plans.
147
A project manager has been asked to prepare and present a review of the execution phase. Which of the following is the BEST audience for this review?
Project team
148
Which of the following inherently affects quality standards?
WBS
149
At a weekly project team meeting, it is apparent the project is over budget. The project manager needs to determine the reason for this issue. Which of the following documents should MOST likely be analyzed to obtain the answer?
Project charter, organization chart, scope statement, and issue log
150
A project manager does not have enough time to complete several tasks on a critical path. The budget is a low concern. Which of the following should be used to complete the tasks on time?
Fast-track the tasks.
151
A project is taking more effort than anticipated. Which of the following constraints will MOST likely be affected?
Cost
152
A risk with minor impact has been realized. There is no change to the triple constraint. The PM should notify the:
key stakeholders
153
An industry leader may be joining the project team and can potentially provide additional expertise. Which of the following strategies should the project manager employ?
Validation
154
A company hires a number of interns and assigns them key roles on a project. Which of the following should the project manager MOST likely anticipate?
Reduced quality
155
The project schedule performance index is 1.1, and the cost performance index is 0.9. Which of the following describes the project status?
Ahead of schedule and under budget
156
A non-stakeholder approaches the project manager and asks if certain items can be added to a project that was started two months earlier. Which of the following constraints does this impact MOST?
Cost
157
A team member was replaced on a project by a new team member of equal capability. Which of the following should the project manager do FIRST?
Allocating resources
158
Which of the following would indicate a project manager is working in a matrix-based organization?
The project manager has full authority over resources and the project
159
A project team is spread between two countries on different continents.
Which of the following factors are MOST likely to influence communication methods selected for the communication plan? (Choose two.)
Language barriers and Cultural differences
160
Two team members approach a project manager with different ideas for completing a task. After listening to the team members' ideas, the project manager does not choose either one and requires both members to finish the task as originally planned.
Which of the following conflict resolution techniques is the project manager applying?
Smoothing
161
A project team has finished creating a WBS and started developing a schedule. The team should FIRST determine the:
tasks
162
A team has been assembled and assigned a project to reduce recent, unanticipated production cost overruns. Which of the following tools should the project team select to determine the possible origins of the increased costs?
Fishbone diagram
163
A project has a of $850,000. The project manager has identified and documented that certain key applications were not included in the scope management plan. As reported, the CPI is 0.8, and the PMO allows only a 5% additional increment to the planned budget. Which of the following should the project manager do NEXT?
Obtain approval from the CCB.
164
A project manager is releasing resources and archiving documents. Which of the following phases is the project MOST likely in?
Closing
165
A project team added a new member who has proprietary information about a competitor's product. The team member was suddenly removed from the project. Which of the following MOST likely occurred?
The company received a C&D.
166
In which of the following categories does a business process change fit?
Organizational change
167
A project manager is trying to explain to a stakeholder why projects are progressively elaborated upon. Which of the following is the BEST explanation?
In the beginning, projects entail a degree of uncertainty that needs to be specified.
168
A change must be made to a project to comply with municipal code. The project manager updates the relevant shared project documents. The key stakeholders subsequently update the documents with new information. When the project deliverables are reinspected, they fail the inspection. Which of the following is the MOST likely reason for the failed inspection?
Version control processes were not applied.
169
A project manager has received a change order that will reduce a project's timeline and budget. However, the change order also indicates the goals and deliverables of the project must remain unchanged. Which of the following is the MOST logical impact to the project?
The reduced budget will result in reduced resources, which will lead to a strong matrix organizational structure being used.
170
A risk with a high probability and medium consequence to a project has been identified. In response, the project manager has purchased an insurance plan with the intent to provide additional funds if the risk is realized. There is no risk to the schedule or scope.
Which of the following types of risk strategies is this an example of?
Transfer risk
171
Which of the following is described as placing responsibility for addressing the potential effects of an uncertain future event on an entity outside the organization?
Risk transfer
172
Team members have reported poor sound quality during critical, time-sensitive conference calls. Which of the following may be a more effective means of communication?
One-on-one meetings
173
A project manager is creating the monthly report for top management. The project manager has collected the information below:
AC = 100
PV = 80
EV = 120
Based on this information, the CPI reflects which of the following about the project?
It is under budget
174
In a project with a of $235,000, the CPI is 0.80, and the SPI is 1.20. Based on this information, which of the following can the key stakeholders determine about the project?
The project is under budget and ahead of schedule.
175
Which of the following risk strategies is represented by the purchase of insurance?
Transfer
176
Which of the following is a team-building stage that involves the team learning to trust one another’s abilities and begin working together as a productive group?
Norming
177
When forming a project team, there are a number of phases.
When a project team is productive and effective this phase is known as which of the following?
Performing
178
The business stakeholder has been engaged late and has just had a chance to review the approved requirements. Consequently, it has been identified that there are a number of gaps in the requirements which are critical to the stakeholders's business unit.
Which of the following actions should the project manager take?
Initiate change control.
179
A project has just finished performance testing and found that the application can only handle 100 concurrent users where the requirement was to handle 500 concurrent users.
In which of the following components of the project plan should this be documented?
Issues log
180
A project team has determined it will need to source data from a system that was not part of the project scope.
The role of the project manager is to analyze which of the following impacts?
New software and hardware requirements
181
A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution.
Which of the following is the BEST risk mitigation strategy that the project manager should use?
Organize adequate training and have one of the operational staff as part of the project team.
182
The project manager has had a large number of change requests approved by the project steering committee, but has been given no extra time to deliver the project.
Which of the following schedule compression techniques should be used by the project manager?
Crashing
183
The project manager is reviewing the earned value of work completed compared to the planned value and is representing it in a dollar figure.
This type of analysis is an example of which of the following?
Schedule variance
184
A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone diagram to perform this analysis.
This type of modeling relies on:
Causes of a specific event
185
The design activity of a project has the following cost attributes:
PV = 100,000
EV = 20,000
AC = 90,000
Based on this scenario, calculate the schedule variance.
-80,000
186
Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken into account.
Which of the following should the project manager do to ensure stakeholder expectations are met?
Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks.
187
A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (Choose two.)
Lessons learned during the project and identify the key project achievements.
188
Which of the following techniques modifies the schedule based upon resource constraints?
Critical Chain Method
189
Resources for a project report to a project manager and a functional manager.
The organizational structure is:
Matrix
190
The final project report should contain which of the following?
Summary of the project cost
191
Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is an example of:
Fast tracking
192
The project team is not comfortable moving an expensive material. A third party is hired to move the material. This is an example of risk:
Transference
193
The project's network map has a loop with multiple project outcomes.
This is the result of which of the following scheduling tools?
Graphical evaluation and review technique
194
Which of the following tools would a project manager use to determine the root cause of an issue?
Ishikawa Diagram
195
Which of the following activity sequencing techniques uses nodes to symbolize activities and arrows to show how their dependencies are connected?
Precedence Diagramming Method
196
Which of the following activity sequencing techniques uses nodes to symbolize the dependencies of each activity?
Arrow Diagramming Method
197
A PM receives notification that an issue will impact a deliverable on the critical path. The issue is logged with a unique ID and assigned to a team member; however, the team member has not addressed it after a week.
Which of the following would be the BEST approach to resolving the issue?
Review the issue with the assigned team member to determine a due date.
198
Three IT companies have agreed to summarize their efforts as a common organization to generate new businesses in the IT cloud computing industry.
Which of the following is the type of organizational change described?
Merger
199
A project manager is not required to participate in performance appraisal meetings with team members. The project manager is working within which of the following organizational structures?
Strong matrix
200
A sponsor requests that the project team shorten the completion of a project by two months to give the sales team more leverage in renegotiating the contract with the client. The budgeted time is 500 hours, and the projected earned value is $30,000.
Which of the following represents the cost variance for both project completions?
$4.8K and -$7K
201
A daily standup Scrum meeting is BEST accomplished in a:
face-to-face meeting
202
A new stakeholder has requested the status and progress reports for the project milestones. Which of the following documents should the project manager address FIRST?
Project management plan
203
When an action is taken on a risk, which of the following is being done and which document needs to be updated?
Mitigating risk, and the risk register should be updated
204
A project schedule lists a resource as 50% because it likely:
is a shared resource.
205
A project manager is mapping qualifications and available personnel to the project requirements. Which of the following activities is the project manager completing?
Team Building
206
Which of the following is a reason for assessing risk in a project?
To avoid rework
207
The project sponsor wishes to implement a 24/7 solution for the service desk, requiring the establishment of the capability on three different continents. Which of the following factors is MOST likely to influence communication methods across the project?
Level of message/report detail and confidentiality constraints
208
A project team is defining detailed risks. Which of the following project phases is taking place?
Planning
209
Which of the following statements are correct regarding project management? (Choose two.)
An organization’s portfolio will include programs and a program has a defined start and finish.
210
A client has provided a list of deliverables to include in the project scope.
Which of the following will allow the project team to ensure all deliverables are included in the final product while managing scope creep?
Requirements traceability matrix
211
A minor change to the baseline schedule is required. This change will be the second minor modification to the schedule. Which of the following is the appropriate version number?
1.2
212
Which of the following is used to perform a root cause analysis?
Ishikawa diagram
213
Which of the following documents is typically signed by the vendor and includes a reference for how customers’ internal information will be protected?
SLA
214
A project has fallen behind schedule for no obvious reason, so the PM has gathered the team to brainstorm. Which of the following should the PM do NEXT?
Brief the team on which tasks have fallen behind schedule and where the project has slack.
215
A project sponsor wants to demonstrate progress on a deliverable to all stakeholders at the next tollgate meeting. This feature was not scheduled for this tollgate, but the project manager plans to add it to the next phase. Which of the following describes what the project manager is doing?
Prioritizing tasks
216
A vendor was removed from a company due to non-performance but continues to submit invoices for work that was not completed. Which of the following should the project manager do to stop the vendor from sending invoices?
Draft a C&D letter and send it to vendor.
217
During the storming stage of a project team’s development, it is common to experience confusion about tasks and responsibilities because:
there is a lack of trust among team members.
218
A project manager procures additional resources from a local company. Which of the following- describes this event?
Reorganizing
219
In which of the following situations is a project manager MOST likely to use a process diagram?
When describing a new business workflow for the team to implement
220
A project has passed a phase-gate, and the new phase is ready to begin. Which of the following is the MOST appropriate method to communicate the transition to team?
One-on-one meetings
221
A project manager receives a call from the area regional building department and is informed that, upon inspection, waterlines from public water access to the project building do not meet local material and installation code specifications. Which of the following items BEST describes the unmet objective?
Task
222
A project manager at a projectized organization is finishing the objective goals for the appraisal process. Performance goals have been identified for colocated individuals working on the team. Which of the following is the appropriate communication method for relaying the goals to the team members?
Email
223
During the testing phase, a team member has informed the project manager that the test environment was set with inadequate client information, putting the project in jeopardy. Which of the following should the project manager do NEXT?
Revisit the contingency plan and provide corrective actions.
224
A subcontractor has submitted design documentation on the deliverable due date, but it will require rework. The activity is on the critical path of the project schedule. Which of the following should the project manager do NEXT?
Determine the expected duration of the rework and complete a charge request to modify the project baselines.
225
A project manager must create documentation before the project kickoff meeting. Which of the following documents will identify the project, introduce the project manager, and establish authority in the project?
Project charter
226
Which of the following are mutually binding project documents? (Choose two.)
Letter of intent and Charter
227
An organization has determined that all projects must use a remote dashboard to allow portfolio management. Which of the following would enforce this directive?
Project management office
228
A project team has failed to deliver on changes the project manager outlined on a call two weeks ago. The project team members indicate they did not remember the contents on the call. Which of the following should the project manager do FIRST to improve the level of awareness of changes to the project schedule?
Define the communications plan
229
A quality auditor finds suspicious code during a software test. For which of the following could this be a trigger?
Incident response
230
A project manager wants to ensure that a detailed overview of a new kitchen fits the client’s standards. Which of the following will the project manager MOST likely work to accomplish?
Gate reviews to capture the progress and feedback
231
A key stakeholder asks the project manager for additional features. Which of the following documents should the project manager refer to before responding to this request?
Change control plan
232
Which of the following risk strategies prevents a risk from impacting a project?
Avoid risk
233
An active project has a CPI of 0.92. Which of the following can be determined?
The project is currently over budget.
234
A project team completed a brainstorming activity to determine potential issues with a project. Which of the following activities should the project team do NEXT?
Risk identification
235
A customer has stated that meeting the project schedule and milestones takes priority and is, therefore, willing to spend additional funds to sustain operations. The project team must ensure completion of the:
risk management plan
236
While developing a project schedule, the project manager is attempting to sequence the following tasks:
Which of the following is the correct sequence for the above tasks?
D, B, E, F, C, A
237
Which of the following represents additional unauthorized requirements from the client?
Scope creep
238
A contract review meeting has been scheduled with a non-performing vendor. The project manager has been asked to provide recommendations for continuous service improvements and removal of the vendor. Which of the following documents should the project manager review BEFORE the meeting?
Status report
239
Which of the following describes KPIs?
Elements against which performance can be measured
240
Before a team can start on a sprint, they will need to:
create a set of iterations to work on and prioritize.
241
A task on the critical path will not be completed on time. The project manager is reviewing both the schedule and the risk register to create a corrective action plan. The project completion date and quality of the deliverable cannot change. Which of the following activities should the project manager perform NEXT?
Revise the project plan.
242
Which of the following is the MOST appropriate communication method for a highly confidential message to a Multilanguage global project team?
Encrypted email
243
At a project kickoff meeting, several team members acted unprofessionally. The project manager would like to set expectations for team interaction. Which of the following would BEST accomplish this?
Team contract
244
A company is in the process of combining the human resources and marketing departments. Which of the following describes this change?
Business process change
245
A change is being implemented on a project, and while in testing, it becomes clear that the change cannot be finalized due to the severe impact it would have on other critical systems. Which of the following should the team consult to determine which actions to take?
Business continuity plan
246
A senior developer abruptly resigned without notice. Because of the senior developer’s expertise, the active task workload was substantial.
This would likely impact the project’s: (Choose two.)
scheduling and quality
247
Which of the following information does the project risk register typically contain?
Type of risk, project task, risk response, impact of risk, severity of risk
248
A project encountered a problem and reached a milestone. In which of the following documents will the stakeholders MOST likely find information on these events?
Status report
249
A critical issue has developed in an active project, and the project manager wants to notify the 20- person global project manager use FIRST to relay this information?
Schedule a conference call
250
Which of the following documents ensures two parties do not share contractually binding information?
NDA
251
Tasks B and D start after Task A is completed. Task C starts after Tasks B and D are completed. task E starts after Task D is completed. Task H starts after task B is completed. Task G starts after Tasks C and H are completed. Task F starts after Task E is completed.
Following are the durations of all tasks:
Which of the following tasks are on the critical path?
A, B, H, G
252
Which of the following documents should be used FIRST when addressing a vendor that is not complying with the project deliverables?
SLA
253
A project manager is overseeing a multinational project, and team leaders from numerous countries indicate the team members have low morale.
Which of the following is the MOST likely reason the project manager would be unaware of the team member’s decreased morale?
The project manager did not visit the project’s international office locations.
254
A vendor advises the project manager that a key component of the project is no longer available and recommends a higher-cost replacement. To have this change approved, the project manager submits a change request that contains which of the following?
Description, justification, and cost
255
Which of the following documents serves the primary purpose of requesting details about a vendor’s capabilities?
RFI
256
A Chief Executive Officer (CEO) has approached a project team member to request a project change.
Which of the following would be the BEST step for the project manager to take to prevent scope creep?
Submit the request to the CCB.
257
Which of the following is a characteristic of a project?
It created a unique service
258
A project team has completed a major deliverable earlier than planned and wants to deliver it for testing. The team lead sends an email providing notice of task completion to the project manager.
Which of the following describes how the project manager can increase the likelihood that the deliverable moves to testing?
Send an email to quality assurance and copy the project team.
259
A project manager has been experiencing resistance from a group of stakeholders.
With which of the following should the project manager consult to reduce friction going forward?
Project sponsor
260
New requirements were introduced during the execution phase of a project, and the team believes this will impact the project cost but not the timely completion of project deliverables.
Which of the following is the BEST way for the PM to validate the assessment?
Ask the team to perform a SWOT analysis, and validate the assessment.
261
Which of the following conflict resolution techniques relies on establishing areas of agreement rather than disagreement?
Smoothing
262
During the planning phase of a construction project, the project team discovers the site is the nesting area of rare birds, and construction could disrupt the birds’ patterns. Lobbyists would like the team to move the project down the road.
Which of the following constraint and influencer types are involved in this scenario?
Environmental; stakeholders
263
Which of the following features describe a projectized organization? (Choose two.)
Team members are solely dedicated to project activities and the project manager has full authority over the project team members.
264
Which of the following are the BEST risk analysis tools to determine a project’s risk level? (Choose two.)
Monte Carlo and Expert judgment
265
A project manager is procuring new equipment from a vendor. The vendor requires a physical signature on all purchase orders. Which of the following should the project manager do to order the equipment quickly? (Choose two.)
Drive to the vendor if local and provide a signed purchase order, and request a courier from the vendor to pick up the purchase order.
266
Due to a lack of adherence to the risk response plan, there are numerous safety concerns within the scope of a building project.
Which of the following MOST likely explains this issue?
Risks were not communicated.
267
A new contractor joining the project team is an example of:
outsourcing
268
A project sponsor, project manager, and project facilitator are drafting a project charter. The final contents of this documentation will be presented to the project steering committee for review and approval. The following sections are currently documented:
Draft work breakdown structure
269
A primary work location is unsafe due to a gas leak. The project manager has implemented the business continuity plan and authorized relocation to an alternate site.
Which of the following should be notified?
Affected team members
270
A PM is reviewing bids from vendors and has a question.
Which of the following documents should the PM use to obtain a response?
RFP
271
A resource is assigned to two projects with two scheduled tasks that complete at the same time.
This is known as:
interproject resource contention
272
A team member has completed a project task. Which of the following is the FASTEST method to communicate the task completion?
Email
273
Which of the following describes some of the features of the Agile methodology?
It uses an iterative approach, backlogs, and burndown charts.
274
An organization needs a vendor to provide a solution. The organization can only describe its goals but not how to accomplish the work.
Which of the following types of procurement should be used?
Request for information
275
Which of the following captures unforeseen activities throughout the project that need attention and resolution?
Gantt chart
276
Which of the following project phases would MOST likely include creating a transition plan?
Planning
277
The Chief Executive Officer (CEO) has announced that the hardware division will be sold to another company.
The sale of this division is an example of which of the following?
Business merger
278
When closing a project, which of the following must be completed to allow team members to return to their designated departments?
Release resources
279
A project manager has received numerous complaints from staff concerning poor service provided by a vendor.
Which of the following steps should the project manager take FIRST to correct the problem?
Notify the vendor of the complaints and review the SLA with the vendo
280
Upper management asks a project sponsor to provide several ad hoc reports as a brief overview of the project’s current status.
Which of the following types of reports should the project sponsor use to quickly summarize the status report data?
Dashboard information
281
A project team started work on a project and was ahead of schedule when the project sponsor announced that the project needed to stop because of shifting strategic priorities.
The constraint described in this scenario is:
scope
282
A stakeholders asked for a change to the project. The project manager discussed and documented the desired change, and the proper authorities approved it.
Which of the following steps of the control was missed?
Evaluate impact and justification
283
Communication on a project is flowing well. Team members are motivated, and they are allowed to make decisions about their work.
Which of the following management styles is the project manager MOST likely using?
Participative
284
Which of the following analyses should a project manager use to determine problem areas for corrective action planning? (Choose two
Cost variance and Earned value
285
The project manager needs to motivate the team; however, there is an insufficient budget for awards.
Which of the following motivating agents is the MOST appropriate option the project manager can utilize?
Provide additional responsibility
286
A project manager needs status on the project timeline.
Which of the following team members should provide an update?
Scheduler
287
A project team is in the process of risk planning. One of the team members identifies a weather- related risk, which may cause delivery delays.
Which of the following is the BEST risk response strategy?
Mitigate
288
Under an Agile methodology, standup meetings occur:
daily
289
A project team is not delivering their tasks in a timely manner. Additionally, tasks are being reworked because requirements continue to be identified as work packages are being delivered.
Which of the following are MOST likely missing from the project? (Choose two.)
Scope document and Project plan
290
A project manager is required to maintain various documents and procedures.
Which of the following require ongoing attention and periodic updates?
Project management plan
291
A meeting has taken place with quality assurance tram members and the project manager.
Which of the following events would MOST likely have triggered the meeting?
Audit
292
A project sponsor wants to know when the plan changed to ship the deliverables to a new location. To determine the answer, the project manager should FIRST review the:
scope statements and issue log
293
A project manager is reviewing documents to develop the project charter. While reviewing historical project documentation, the project manager decides to include the following in the charter:
Project title description
Preassigned resources
Budget
WBS
Measurable project objectives
Which of the following components should be a part of the project management plan instead of the project charter?
WBS
294
Which of the following communication methods and target audiences would a project manager MOST likely select for briefings as required during a business continuity incident?
Video conferences with key stakeholders and the project champion
295
A project is coming to the end of a phase. The PMO requires that the quality team review the work and budget before moving on to the next phase of the project. The project manager must schedule the review of the phase and have the stakeholders present.
This review is referred to as:
A milestone
296
A fire occurred in the production facility over the weekend, affecting the machinery being used to produce a deliverable. No injuries were reported.
Which of the following is MOST appropriate for the project manager to do NEXT?
Refer to the contingency plan
297
As a project processes, the team appears disjointed. Meetings are not effective because the right team members are not in the discussion, and functional managers are questioning if the project manager has a true management plan.
Which of the following documents should be reviewed FIRST to uncover the issue?
Communications plan
298
Two companies have merged. Which of the following may impact the project manager’s communication methods after the merger?
Changes to stakeholder requirements
299
Despite receiving regular updates, a sponsor learns a project recently slipped.
Which of the following documents can the sponsor review to determine the project’s performance? (Choose two.)
Status report and Issue log
300
A new corporate policy was approved that will positively affect the project.
Which of the following should the project manager do FIRST?
Review the communication plan
301
Given the following sprint:
Which of the following charts BEST demonstrates the decreasing number of Not Started items for the sprint depicted above?
Gantt chart
302
When developing a project schedule, which of the following tools would be MOST beneficial?
Gantt chart
303
Based on the table below:
Which of the following is the critical path if Task B has extended to ten days?
26 days
304
Which of the following documents should the project manager complete if requirements have been defined, but neither a vendor nor a platform has been identified
RFP
305
Which of the following charts is a mathematical diagram used to display values for two variables for a set of data?
Scatter
306
Expenditure tracking helps with cost:
reporting
307
On an OBS chart, there is a dashed line between some team members and the project manager, and there is a solid line connecting other members to the project manager. Additionally, some employees at a lower level on the chart have no connection to the project manager.
Which of the following does this signify?
Matrix aligned organization
308
A project manager is determining a project’s critical path to report the projected completion date to stakeholders.
Using the attached schedule, which of the following is the critical path?
Dependencies and Durations
309
A project manager has developed the initial schedule for an upcoming project.
Using the attached schedule, which of the following is the critical path?
12 days
310
A diagram or chart is required to illustrate data differences given the following:
1. The diagram or chart must track at least two variables to determine the relationship between independent variables and include a regression or trend line.
2. The diagram or chart should include cause and effect analysis and investigate historical information.
Which of the following should be used given these requirements? (Choose two)
Ishikawa Diagram and Scatter chart
311
During the planning phase, the project manager meets with the project team to determine the tasks and their relationship.
Which of the following should the project manager receive from the team members? (Choose two.)
Durations and Dependencies
312
Project status meetings have poor attendance. A SME from the hardware team dominates the meetings when questions are asked, not allowing input from other members.
Which of the following steps should the PM take to make the meetings more productive? (Choose two.)
Encourage interaction among team members during the meetings.
Schedule impromptu meetings when the SME is absent.
313
A project team is identifying, rating the probability of, and determining the impact on potential problems throughout the project. The team is also including the corresponding actions to take.
Which of the following activities does this describe?
Risk planning
314
A manufacturer is developing a product that will start in one week. The product has a delivery deadline of 90 days.
Which of the following characteristics classifies this as a project?
Iterative
315
Given the information in the table below, which of the following is the total project cost?
$70,000
316
The design team and development team disagree about what technology should be used for a major requirement. A brainstorming meeting takes place, where both teams focus on the mutually agreed-upon deliverables.
Which of the following conflict resolution techniques did the teams use?
Compromising
317
A project manager is analyzing the cost variances produced when comparing two different projects completions.
Which of the following factors could be causing the increased variance for the four-month projects? (Choose two.)
Increased labor cost and Increased labor overhead
318
One of the tasks on a project’s critical path is progressing too slowly. The team member who is responsible for completing the task is assigned to multiple projects with aggressive deadlines.
Which of the following roles has the responsibility of resolving the issue?
PMO
319
A project manager is meeting with top management executives and presenting a project status report. The Chief Information Officer (CIO) and other executives complain that the meeting is taking too long and not providing summary information on the project’s progress.
Which of the following should the project manager be presenting?
Project dashboard
320
During an ad-hoc meeting, the PM notifies the sponsor that while the project is on schedule, material costs have increased and the project is over budget. To save the project, the PM request a material contract with a less expensive vendor. The sponsor approves the change, and project comes in within target tolerances. The company, however, receives numerous stakeholder complaints.
Which of the following is the MOST likely cause of these complaints?
The quality of the deliverable decreased due to the rising material cost.
321
A new project manager is working in an environment where resources report to another supervisor. The project manager is having difficulty with a particular member and wants to escalate the issue. Which of the following documents should the project manager consult?
RACI chart
322
The Chief Executive Officer (CEO) has changed the direction of a business and no longer needs one of the divisions. A deal is reached to sell the division to a company in another state. Which of the following BEST describes this type of organizational change?
Demerger
323
The anticipated funding level for an approved project was reduced. The sponsor has met with the project manager to identify several scope reductions. Which of the following is the NEXT step the project manager should take?
Evaluate the impact.
324
Which of the following describes a project’s budget overrun?
The project spends in excess of the funds.
325
A PM has notified the project team of an immediate project relocation. Of which of the following triggers is this MOST likely a result? (Choose two.)
Business continuity response and Resource changes
326
A project can be defined as:
temporary and unique.
327
Two critical members have approached the project manager separately regarding personality conflicts. The project manager cannot remove either from the project or separate their work activities. To help resolve the conflict, which of the following would be BEST for the project manager to do?
Perform an in-person meeting involving both parties.
328
A project manager is archiving of project documents.
Which of the following phases does this describe?
Closing
329
Which of the following are MOST essential to developing an effective project team? (Choose two.)
Selecting team members with the appropriate skill sets.
Building trust through honesty and good communication
330
A local company is part of a hostile takeover by a multinational conglomerate. The Chief Executive Officer (CEO) directs that all meetings be conducted via video conference to save costs and expedite communication. This scenario is an example of:
corporate acquisition.
331
A company’s management team is in a meeting to review all the products and services delivered in the first quarter of the year for profitability. They are requesting information on payback period, return on investment, and total cost of ownership. The project manager is checking the project repository for available documentation. In which of the following documents is the project manager MOST likely to find the required information?
Business case
332
A client has requested a project be completed ahead of schedule. The client understands the triple constraints and agrees to expand the defect tolerance.
Which of the following should the PM do NEXT?
Notify the project team
333
A project team member states that the tasks identified in the project schedule for the week greatly exceed the number of available hours for the week. Which of the following activities would have allowed the project manager to identify and correct this issue in advance?
Resource leveling
334
Which of the following make up a company’s portfolio? (Choose two.)
Projects and Programs
335
A recently added stakeholder is unaware of critical changes that will affect the department. Which of the following should the project manager do FIRST to ensure all parties have the same level of information?
The project manager should check the communications plan to ensure stakeholders are included on any key messages.
336
A key stakeholder asked several members of the project team to make project changes without submitting them for approval. Because the stakeholder is related to the Chief Executive Officer (CEO), the team members are reluctant to deny these requests. Which of the following should the project manager do FIRST to control this situation?
Contact the key stakeholder to encourage the submission of written change requests
337
Which of the following resources outlines consequences of non-performance?
Project management office
338
During a risk review session, the project team identified the percentage probability that a particular risk will occur. This is known as:
risk quantification
339
An organization wants assurance that the specialty tools necessary for operation will function as intended for a specific minimum time period. Which of the following documents BEST provides this assurance?
Warranty
340
Based on the table below:
Which of the following is the float of Task B?
0
341
Which of the following network scheduling techniques is focused mainly on the duration and stack of each activity?
Critical path method
342
Based on the table below:
Which of the following is the total float for the critical path?
0
343
An active construction project must make immediate changes when it is discovered that the designated project area contains protected wetlands.
Which of the following is the MOST likely impact to the project?
The project timeline will increase
344
A new project has just commenced. Project team members are constantly disagreeing on how tasks should be handled and are not getting along well. Which of the following stages BEST explains this situation?
Forming
345
Which of the following primary factors are used to prioritize the development of risk response strategies? (Choose two.)
Likelihood and Impact
346
Which of the following job roles is MOST responsible for providing input on the project requirements, steering the project, providing expertise, and having vested interest in the project?
Project coordinator
347
Which of the following project phases occurs when requirements are detailed?
Planning
348
Which of the following documents will provide the MOST detailed information regarding the work a vendor will perform during a project?
SOW
349
A customer has requested a new feature be included in the next iterative release. The customer has agreed to move a previously planned feature to a subsequent release and increase the budget. Which of the following is the MOST appropriate scheduling action?
Add the new feature to the next sprint and move the old feature to the following sprint
350
A task on the critical path has just been completed. The project manager has been informed that the person responsible for the next task has gone on an approved leave. Which of the following types of organizational structure does this scenario BEST describe?
Flat
351
Severe weather has impacted a construction project, delaying scheduled work for five days. Which of the following project changes is the project manager most likely to consider FIRST?
Timeline change
352
The following tasks are required to complete an IT project that is behind schedule:
Which of the following is the critical path?
3, 2, 1, 4
353
A company engaged a third-party audit firm to provide regular financial oversight for regulatory compliance and requested a project manager to work with the firm. The PMO declines to assign a project manager and refers to another department within the company. Which of the following is MOST likely the reason for this?
The third party has a reputation for expertise in this area
354
A project manager is scheduling activities and determines one activity cannot be completed until another activity is completed. Which of the following dependency relationships is represented?
FF
355
Which of the following are MOST likely the responsibilities of the PMO? (Choose two.)
Steer the project and Provide governance
356
Which of the following is the MOST important component against which the project manager can analyze project performance?
KPIs
357
Gas prices were included in the cost baseline for a transportation and hauling project. Although the estimates used to create the baseline were based on historical data, which of the following should the project manager consider as a root cause for potential issues with cost overruns?
Budget
358
In a Scrum retrospective, which of the following categories are used to classify the feedback from the team?
Pluses and minuses
359
While preparing to plan a project, the project manager meets with the key stakeholders to determine the flexibility between the project constraints. Which of the following techniques should the project manager consider to reduce personal bias and increase buy-in?
Send the stakeholders a survey about the project constraints to complete anonymously
360
Which of the following will identify the MOST potential project risks?
Past project documentation
361
A project coordinator notices there is a scheduling conflict with the weekly team meeting. The project coordinator submits a request to hold the meeting at a different time will not negatively impact the scheduling. Which of the following resources has the authority to authorize this change?
Project team
362
A project manager is assigned to a project that was previously managed by a peer project manager. The project manager identifies several modifications that were deployed prior to CCB approval. Which of the following change control processes is being mismanaged?
Change implementation
363
An employee is assigned to a project and is developing a project charter. Which of the following are some of the constraints the employee would typically face at this stage of the project?
Budget, scope, quality, and schedule
364
A team member has reported Task 3 will be completed ahead of schedule.
Using the given chart, which of the following represents the critical path if Task 3 is completed in two days?
12 days
365
Task A starts on Day 1 and has a duration of two days. Task B has a duration of two days and starts on Day 3. Task C starts after Task A and has a duration of three days. Task D starts after Task B and Task C and has a duration of one day. Which of the following represents the critical path?
Six days
366
A PM is asked to keep the Chief Information Officer (CIO) informed of a project’s health at a high level on a daily basis. Which of the following is the BEST way for the PM to provide this information?
Email
367
A project team is working on a project with high public visibility and excitement. The project sponsor is concerned the public may lose interest due to the long delivery timeline. Which of the following is the BEST way to keep the external stakeholders informed and engaged throughout the project?
Social media
368
A project scheduler has calculated the project’s critical path. Which of the following activities would most likely occur NEXT?
Resource allocation
369
Which of the following provides tools and standard documentation for the project team?
Project management office
370
The PMO is confused by an entry in the risk register and would like the project manager to provide clarification regarding strategy. Based on the following entry:
Which of the following should be modified to BEST eliminate confusion?
Change the strategy to mitigate
371
In the review of a project status report, the slack is negative. Which of the following should the project manager tell the stakeholders?
The project is behind schedule
372
Which of the following should be included in an effective SOW?
Corrective action plan
373
A project manager has taken over a project that is already in progress. The project manager notices the functional manager of one team is unaware of the current progress. Which of the following should the project manager do? (Choose two.)
Update the project charter to include the functional manager as a key stakeholder.
Review the communications plan to ensure proper involvement.
374
The PM has requested that a project repository be developed. Sensitive information will be available on the site that could affect the project’s success. Only personnel who need to know the information will have access. Which of the following site types is the PM requesting?
Wiki page
375
Which of the following documents are considered mutually binding? (Choose two.)
NDA and RFP
376
A project sponsor has requested documentation to determine the scheduled activities for a project that is running behind schedule. Which of the following documents should the project manager send to the sponsor to quickly identify the project activities?
WBS
377
Upon assignment to a project, the project manager is given a set budget, a due date, and a clearly defined description of desired deliverables. Which of the following should the project manager do NEXT?
Determine procurement needs to meet the project demands
378
A project manager is reviewing project performance. Which of the following would be the BEST indicator of the total project cost?
EAC
379
According to the communication management plan, the project scheduler is required to post weekly status reports on the project’s intranet site. From the stakeholders’ point of view, accessing the weekly report is an example of:
the pull method
380
The project team is moving from high-level risks to detailed risks. Which of the following project phases is the project team moving between?
Planning to execution
381
A project manager determines deliverables are not meeting customer specifications. During which of the following project phases is this determination MOST likely to happen?
Monitor and control
382
During a CCB, a SME evaluated the impact and provided new information because of business process changes for handling potential failure. Which of the following documents should be updated?
Incident response
383
Which of the following represents the order of the team development stages?
Forming, storming, norming, performing
384
A PM notes a feature that was delivered does not appear in the latest requirement document. The PM immediately submits a change request for remediation. Which of the following actions has the PM omitted?
Obtaining approval from the CCB
385
Which of the following should a project manager consider as part of a make or buy analysis?
KPIs
386
A project manager is assigned a project that is part of the company’s strategic objectives. Of which of the following is the project a part?
Portfolio
387
A project needs two more months of work to be completed, but the deadline is in 35 days. The project manager heard the company recently hired an experienced person. The project manager scheduled a meeting with the functional manager to negotiate bringing the experienced person to the team. Which of the following strategies is the project manager trying to apply?
Exploit
388
There is a project in which the team can only meet once every three months. When the team does meet, no one can remember what was discussed and decided upon last time; thus, progress is being delayed. Which of the following project management tools would help?
Meeting minutes
389
Which of the following are the roles involved in a Scrum project?
Scrum master, product owner, development team
390
Ann, a project manager, is working for a new company. On her first project, the assigned project resources do not follow her direction. She is not allowed to authorize contractors because they say she does not have the authority. Which of the following is the MOST likely explanation for what is happening?
The project team is functional
391
In a projectized organization, a project manager has a need for a testing resource. The first place the project manager should look for this resource is:
an allocated resource pool
392
A fire alarm goes off in the building where the project team works. Employees are instructed to leave the premises immediately using the stairs; they are not to use elevators, and they must gather in one place outside the building for further instructions. This is known as a:
risk management response
393
A PM has a complex project that requires coordination among numerous stakeholders. Which of the following is the MOST appropriate type of meeting for the stakeholders to hold?
Virtual
394
A project sponsor approaches the project manager with a change request. During the conversation, the project sponsor claims to understand the impact of the change to the project length and has the budget to handle the cost. The sponsor also tells the project manager to send whatever needs a signature. The project manager’s NEXT step should be to:
document the change
395
The managing director of a law firm has asked the project manager to create a scope statement for a new contract. Which of the following should be included in the scope statement? (Choose two.)
Deliverables and Business requirements
396
Risk ID 2 has occurred. Which of the following ways should the project manager update the risk register?
Add a column for probability and set risk 2 at 100%
397
A company purchased a parachute supplier and is now sending parachutes to the research and development department. Which of the following has occurred?
Business acquisition
398
Which of the following tasks are responsibilities of the project manager role?
Provide inputs, estimate tasks, and manage a team
399
A company was originally organized using a functional structure; however, the company has decided to go forward with a matrix structure to get the most utilization of resources. This is an example of:
internal reorganization
400
An engineer is troubleshooting a malfunctioning physical deliverable and requires assistance from remote team members. Which of the following would be the BEST communication method for the engineer to use?
Video conference
401
A project manager is assigned to a project with an unfamiliar domain area. The project manager is compiling a list of stakeholders and their roles in a chart. The project manager lists SMEs in the project domain to be:
consulted
402
A busy project manager has a diverse set of stakeholders and team members with respect to age and cultural background. Which of the following is the BEST method for communicating to the project manager’s audiences?
Develop a communications plan that considers the individual’s impact on the project and preferred communication method
403
A customer is in the early planning stages of a technology rebuild. To gain a better understanding of the possible solutions, which of the following documents should the customer send to prospective vendors?
RFI
404
Tasks A and B have a duration of two days. Task A starts on Day 1, and Task B starts on Day 3. Tasks C and D have a duration of three days, and Task E has a duration of four days. Task C starts after Task A. Task D and E start after Task C. If Task A starts on December 15, which of the following is the anticipated start date for Task D?
December 18
405
Which of the following are the components of a RACI matrix?
Responsible, accountable, consulted, informed
406
A stakeholder with whom the project manager has worked on numerous occasions drops by and requests that the project management add two small items to the application under development. The stakeholder has seen the value of these changes in other applications and assures the project manager they are easy, quick changes. Which of the following BEST describes how the project manager should respond?
Ask a project team member to make the changes
407
A project manager learns that a key team member is required to work on a different assignment within the next two weeks. In which of the following organizational structures does the project manager work?
Functional
408
A stakeholder informs a project manager that a weekly status report has not been delivered via email, but the monthly status reports were received. Which of the following should the project manager do NEXT?
Add email to the distribution list for the weekly status report
409
A project manager has updated the risk register with the current risk status, probability, and impact. Risk IDs 2 and 6 have now been realized.
Which of the following is the NEXT appropriate step for the project manager to take?
Identify risk strategies for the realized events
410
A small company has a successful proof of concept for an innovative new service but lacks the necessary expertise to deploy it. Which of the following is the BEST course of action to address this deficiency?
Outsourcing
411
A stakeholder wants to add four more data entry points on the accounts receivable screen of the current application being developed. Which of the following constraints would this impact directly?
Scope
412
The internal project sponsor is frustrated by a lack of concise, regular updates regarding the status of a project.
Which of the following changes would BEST satisfy the project sponsor?
Add the project sponsor to all project email correspondence moving forward
413
A project sponsor approved an undocumented change without following the formal change control process. The resulting change caused an outage in a crucial accounting application. Which of the following change control processes would help mitigate the realization of this risk?
Change validation
414
The PMO has asked the PM to provide a status report indicating the number of events and activities required to complete a project. Which of the following charts should the PM include in the status report?
Gantt chart
415
A project manager is implementing a new edition of a magazine with an end-of-the-week deadline. The design analyst notices two main articles were not included, as requested by the client. Which of the following constraints should be considered FIRST?
Time
416
A project’s stakeholders have not been informed of project updates and milestones by the CCB and project team. The stakeholders have threatened to withdraw project support. Which of the following should the project manager do to get buy-in from the stakeholders for the project?
Update the communications plan to include the stakeholders
417
Midway through a project, the building the team works in is destroyed by a hurricane. Which of the following types of communication is BEST in this event?
Business continuity response
418
A project team has just finished one phase of product development and is gathering requirements for the next phase. Which of the following methodologies is being applied?
Waterfall
419
Which of the following project roles is ultimately responsible for all project artifacts?
Project manager
420
Company A and Company B have come together to form a new Company C. Staff members from both companies have been moved to Company C, and there are rumors that some staff might be asked to leave. These are examples of: (Choose two.)
business reorganization and business merger
421
When a project team member completes a task in the WBS, which of the following are the primary recipients of the notification? (Choose two.)
Project manager and Project scheduler
422
A project team received a memo stating no one can come into the office for the rest of the week due to heavy forecasted rain. The projected team reviews the risk management plan and carries out the risk response. The memo that prompted the activation of the risk response is referred to as the:
risk trigger
423
Rather than sending emails to communicate all project information, the project manager:
Makes telephone calls to key stakeholders for urgent information
Sends emails for routine information
Posts on the project intranet site for required but minimally used information
Which of the following BEST represents what the project manager is doing?
Tailoring the method based on message content
424
A project manager creates a Pareto chart based on the table below:
Which of the following describes why the team was asked to inspect and review missing parts, poor adhesives, and faulty installation?
To take preventive action and identify the causes resulting in the highest number of issues
425
A project facilitator is working within a large project team that includes 36 members representing different organizational groups. The current communications plan calls for full status updates to be emailed to the whole group twice per week. Which of the following factors should be considered FIRST when communicating with this group?
All team members receive the same level of detail, ensuring the accuracy of the status updates
426
While planning a project, the project team estimates known expenses but also applies a margin of error for unknown expenses. Which of the following is the project team trying to determine?
Total project cost
427
A project sponsor wants to know which tasks are next in the project but is unable to find this information. Which of the following may need to be adjusted?
Status report
428
A project manager is collecting the number of hours, the resources, and the amount of money spent on hardware and software. Which of the following is MOST likely the purpose of collecting this information?
Expenditure tracking
429
A key stakeholder cannot identify within the resource management plan where the project manager has authority to assign resources. Which of the following should the project manager use to answer the question?
Project management plan
430
A project manager is planning to hold a meeting to discuss what went well, what did not go well, and what should be done differently. Which of the following meetings should the project manager hold?
Status
431
Which of the following organization types requires the project manager to report performance issues to another department?
Weak matrix
432
A financial audit is being performed on a closed project. Which of the following should be communicated with FIRST?
Project management office
433
Which of the following is the first document issued during the procurement process in a project?
RFI
434
Two parties are beginning conversations regarding the purchase of professional services. Which of the following should be in place FIRST?
RFP
435
After SOW and contract approvals, the project manager plans to schedule a meeting with the business analyst and several end users. The project manager’s main objective in this meeting is to:
define requirements
436
An organization is divided into three separate entities based on geographical region. Which of the following types of organizational change is this?
Split
