EXECUTING 31% slide 434 Flashcards by Robert lee

The Direct and Manage Project Work
process ensures both the planned
project work and________ are
executed.

Executing • Integration Mgmt • Direct & Manage Proj. Work

Approved change requests

Both planned project work and
approved change requests are
inputs to the Direct and Manage
Project Work process.

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The Manage project knowledge
processes focus on using existing
knowledge and __________ to
improve project outcomes.

Executing • Integration Mgmt • Manage Project Knowledge

Creating / recording

new project knowledge

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The deliverables produced by the
Direct and Manage Project Work
process are evaluated to confirm
they meet quality standards
during which process?

Executing • Integration Mgmt • Direct & Manage Proj. Work

Control Quality

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The Direct and Manage Project Work
process is where the “rubber meets
the road” as the team executes
the \_\_\_\_\_\_\_\_\_\_\_defined in the
project plans.

Executing • Integration Mgmt • Direct & Manage Proj. Work

Planned project

activities

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What are the raw observations/
measurements produced as
an output of the Direct and
Manage Project Work process?

Executing • Integration Mgmt • Direct & Manage Proj. Work

Work performance data

Work performance data are passed
onto the processes in the Monitor
and Control Process Group for
analysis.

Through analysis, the data
are converted into work performance
information.

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When a change request is approved
in the Perform Integrated Change
Control process, it flows back to the
_______process as an input.

Executing • Integration Mgmt • Direct & Manage Proj. Work

Direct and Manage

Project Work

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Which output document should the
project team use to record problems,
gaps, inconsistencies, and conflicts
that occur during the Direct and
Manage Project Work process?

Executing • Integration Mgmt • Direct & Manage Proj. Work

Issue log

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Which type of knowledge is easily
codified using words, images, and
numbers?

Executing • Integration Mgmt • Manage Project Knowledge

Explicit

knowledge

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How does tacit knowledge differ
from explicit knowledge?

Executing • Integration Mgmt • Manage Project Knowledge

Tacit knowledge is personal
and difficult to express
(beliefs, insights, experience,
“know-how”).

In comparison,
explicit knowledge is easily
codified into words, images,
and numbers.

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Throughout the entire project,
both best practices and problems
must be codified and recorded on
the ______ .

Executing • Integration Mgmt • Manage Project Knowledge

Lessons learned

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Upon project closure, what must
the project team do with the
lessons learned register?

Executing • Integration Mgmt • Manage Project Knowledge

At project closure, the lessons
learned register is finalized
(through interviews with the
team and stakeholders) and then
transferred to the lessons learned
repository so that future projects
can leverage the knowledge.

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The _________ process translates the quality
management plan into executable activities that integrate quality policies into the project.

Executing • Quality Management • Manage Quality

Manage Quality

process

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What does quality assurance
measure?

Executing • Quality Management • Manage Quality

Quality assurance measures
the effectiveness of a project’s
processes.

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_______, produced as an output of the Manage Quality
process, are used to evaluate the achievement of quality objectives.

Executing • Quality Management • Manage Quality

Test and evaluation

documents

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Which data representation technique used
in the Manage Quality process breaks down
the causes of a problem and organizes them
into discrete branches, allowing root cause
identification?
A) Flow chart
B) Cause-and-effect diagram
C) Affinity diagram
D) Scatter diagram

Executing • Quality Management • Manage Quality

Cause-and-effect diagram

The cause-and-effect diagram
is also known as the fishbone or
Ishikawa diagram.

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The scatter diagram graphically
shows the relationship between
two variables.
True or False:

Executing • Quality Management • Manage Quality

True
The scatter diagram is a tool and
technique used in the Manage
Quality process that graphically
shows the relationship between
two variables.

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What is the term used to
describe a set of structured
observation techniques used to
determine if project activities
comply with policies, processes,
and procedures?

Executing • Quality Management • Manage Quality

Quality audit

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What is the key objective of the
three resource management
processes in the Executing
Process Group?

Executing • Resource Management • Acquire Resources

The key objective of the
resource management
processes is to obtain, develop,
and manage a team, resources,
and procurements to complete
all project work.

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Explain what the resource
calendar does.

Executing • Resource Management • Acquire Resources

The resource calendar defines
the exact time frames when
each project resource is
available to the project.

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Does a weak-matrix or strong-matrix
organizational structure offer project
managers less access/control of
resources?

Executing • Resource Management • Acquire Resources

Weak-matrix
A weak-matrix organizational
structure is closer to a
projectized structure. Therefore,
the project manager has less
authority to control resources.

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Which management plan instructs the way in which external resources are obtained?

Executing • Resource Management • Acquire Resources

Procurement management plan

The resource management plan
instructs the way in which internal
resources are obtained and

the procurement management
plan instructs on how to obtain
external resources.

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___________ decision tools allow the project team to
evaluate resource options and select the optimal mix to meet the project’s needs.

Executing • Resource Management • Acquire Resources

Multicriteria

Multicriteria decision tools are a key
tool and technique of the Acquire
Resources process.

Criteria areweighted to reflect their relative
importance.

Selection criteria may include resource availability, cost,
experience, or location.

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What resource staffing technique
provides flexibility in building
a project team as it allows the
use of team members spread in
different geographic locations?

Executing • Resource Management • Acquire Resources

Virtual team

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In order, name the five states of the
Tuckman ladder, which is used to
evaluate team development.

Executing • Resource Management • Develop Team

Forming, storming,
norming,
performing,
adjourning

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The ________process is focused on transforming the team resources acquired into a high-performing collaborative team. Executing • Resource Management • Develop Team

Develop Team

Which key output produced by the Develop Team process allows the current status of team development to be addressed and tracked? Executing • Resource Management • Develop Team

Team performance assessments

The team’s overall performance can be improved through which four actions? Executing • Resource Management • Develop Team

Training, coaching, mentoring, change requests

The __________ defines in clear terms the team’s values and operating guidelines. Executing • Resource Management • Develop Team

Team charter The team charter is an input to the 9.4 Develop Team process.

``` Which tool and technique is often used during the Develop Team process to strategically open communication and build teamwork? ``` Executing • Resource Management • Develop Team

``` Colocation of team members Colocation is the act of assigning team members to work in the same location. ```

In which stage of the Tuckman ladder does the team begin to work together and to trust each other? Executing • Resource Management • Develop Team

Norming

When the team members meet, learn about their roles, and act independently at what stage of the Tuckman ladder are they? Executing • Resource Management • Develop Team

Forming

In what stage does a team start working well together as a unit and navigating issues smoothly and effectively? Executing • Resource Management • Develop Team

Performing

``` During what process does the project manager actively lead the team, helping them evaluate performance, navigate conflicts, and make adjustments to deliver outputs? ``` Executing • Resource Management • Manage Team

Manage Team | process

_________ is the ability to identify, assess, and manage the emotions of oneself, others, and groups. Executing • Resource Management • Manage Team

Emotional intelligence

Name the five conflict resolution techniques defined in the Manage Team process. Executing • Resource Management • Manage Team

- Withdraw/avoid, - smooth/accommodate, - compromise/reconcile, - force/direct, - collaborate/problem solve

In which conflict resolution technique does the project manager retreat from the conflict? Executing • Resource Management • Manage Team

Withdraw/avoid This technique may cause an issue to worsen if the issue is not rectified.

By leveraging which conflict resolution technique would you push your viewpoint through power, often creating a win-lose situation? Executing • Resource Management • Manage Team

Force/direct

``` Name the conflict resolution technique aimed at creating a win-win situation where both parties’ viewpoints are shared and incorporated? ``` Executing • Resource Management • Manage Team

Collaborate/ | problem solve

What is the potential downside of using the smooth/accommodate conflict resolution technique? Executing • Resource Management • Manage Team

Risk of the issue not being adequately addressed Smooth/accommodate involves emphasizing agreement while ignoring/conceding differences in hopes of maintaining harmony.

Define the objective of the Manage Communication process. Executing • Communications Mgmt. • Manage Communications

``` To effectively collect, store, and communicate project information to specific stakeholders to satisfy needs and foster appropriate engagement ```

The Manage Communications process is conducted only once. True or False: Executing • Communications Mgmt. • Manage Communications

``` False Manage Communications is an iterative process that is constantly collecting, evaluating, storing, and distributing information from updates, issues, and changes of other processes. ```

Which term is used to define the formatted information that is transmitted to stakeholders by the Manage Communications process? Executing • Communications Mgmt. • Manage Communications

Project | communications

What is the difference between project reports and work performance reports? Executing • Communications Mgmt. • Manage Communications

Project reports are ad hoc reports created in 10.2 Manage Communications. Work performance reports are the official project status reports produced as an output of 4.5 Monitor and Control Project Work.

The ___________ is the software by which project information is distributed. Executing • Communications Mgmt. • Manage Communications

Project management information system (PMIS)

What are the key objectives of the Implement Risk Responses process? Executing • Risk Management • Implement Risk Responses

``` To minimize a project’s risk exposure and maximize opportunities by implementing agreed-upon risk response plans. ```

What is the name of the individual responsible for ensuring the risk response plans for a specific risk are fully implemented? Executing • Risk Management • Implement Risk Responses

Risk owner

Which input document supplies the specific details of when each risk response plan is to be used and how it is to be implemented? Executing • Risk Management • Implement Risk Responses

Risk register

``` Name the interpersonal and team skills that are used as a tool and technique to ensure that risk responses are fully implemented during the Implement Risk Responses process. ``` Executing • Risk Management • Implement Risk Responses

Influencing skills

During which process is the final agreement and contract with a seller completed? Executing • Procurement Management • Conduct Procurements

Conduct | Procurements

``` What type of meeting is used to provide prospective contractors the opportunity to gain a deeper understanding of the procurement statement of work? ``` Executing • Procurement Management • Conduct Procurements

Bidder | conference

Which of the following is not a characteristic of a bidder conference? A) Defined meeting to provide detailed information B) Allows all sellers the opportunity to ask questions C) Each seller can only hear the responses to their question D) Non-disclosure agreements (NDAs) are often required Executing • Procurement Management • Conduct Procurements

``` C) Each seller can only hear the responses to their question It is critical that no seller be provided preferential treatment in the bidder conference. By its nature the conference is open, and all sellers are provided the exact same information and can hear the responses to all questions. ```

What is the term for a potential list of sellers within a competitive range? Executing • Procurement Management • Conduct Procurements

Select sellers

``` The person authorized to sign legal agreements is often a purchasing or legal representative, not the project manager. True or False: ``` Executing • Procurement Management • Conduct Procurements

``` True Due to the specialized nature of procurements and the liability involved, it is often not the project manager who is authorized to sign legal agreements. ```

``` What factors does the team use to evaluate and select the seller that best meets the need of the project and within which process are those factors created? ``` Executing • Procurement Management • Conduct Procurements

Source selection criteria; created in the Plan Procurements process

The __________ provides the seller with the information required to develop and submit seller proposals. Executing • Procurement Management • Conduct Procurements

Procurement | documentation

What tool and technique is often used to extend the seller pool outside of the preferred sellers? Executing • Procurement Management • Conduct Procurements

``` Advertising Common forums for advertising procurements are trade publications and company websites. ```

``` Which of the following documents are not provided to potential contractors? A) Source selection criteria B) Request for proposal C) Procurement statement of work ``` Executing • Procurement Management • Conduct Procurements

``` A) Source selection criteria The source selection criteria provide the internal logic by which contractors will be selected. This must not be distributed to the bidding contractors. ```

``` During which process are the activities defined in the Plan Stakeholder Engagement process implemented to increase stakeholder support and minimize resistance? ``` Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement

Manage Stakeholder | Engagement

Active engagement with stakeholders requires _________ and _______ skills. Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement

Communication and | negotiation skills

A stakeholder’s ability to influence a project is greatest late in a project. True or False: Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement

``` False Stakeholders have the greatest ability to influence a project early in the project. As the project progresses and work is completed, there is less that can be influenced. ```

What three types of outputs are created as a result of the Manage Stakeholder Engagement process? Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement

- Change requests, - project management plan updates, - project document updates ``` Change requests and updates to project plans and documents are often generated as engagement approaches are executed, evaluated, and improved. ```

``` The Manage Stakeholder Engagement and __________ processes work in concert; each focuses effort on aligning stakeholders and assisting in better decision making. ``` Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement

Manage Communications The stakeholder engagement and communications knowledge areas are linked. These two work together to achieve a similar goal of ensuring constant and appropriate flow of information to and from stakeholders.

``` Which document is most likely used to record problems and concerns with project communications efforts? A) Issue log B) Assumption log C) Stakeholder register D) Communications management plan ``` Executing • Stakeholder Mgmt. • Manage Stakeholder Engagement

A) Issue log ``` Problems and concerns with stakeholder communications would be recorded on the issue log. The issue log is both an input and output of the Manage Stakeholder Engagement process. This document is constantly updated through the project. ```

EXECUTING 31% slide 434 Flashcards

slide 434 (63 cards)