Executing a Project - Mod 103

Question 1

Direct and Manage Work Process

Answer 1

Ensures achievement of project’s objectives by leading and performing work as defined in PMP, including all approved changes.
Reviews impact of all project change requests and implementation of approved changes.

Question 2

Corrective Action

Answer 2

Realigns performance of project work with PMP.

Question 3

Preventative Action

Answer 3

Ensures future performance of project work.

Question 4

Defect Repair

Answer 4

Modifies nonconforming product or product components.

Question 5

Direct and Manage Work Process - Outputs

Answer 5

Deliverables, work performance data, issue log, change requests, PMP updates, PD updates, OPA updates

Question 6

Deliverables

Answer 6

Unique and verifiable product, result, or capability. Needed to complete a process, phase, or project. Typically tangible components.

Question 7

Work Performance Data

Answer 7

Captures raw observations and measurements.
Serves as input to controlling processes for further analysis.
Examples: work complete, KPIs, technical performance measures, schedule start and end dates, no. of change requests, etc.

Question 8

Issue Log

Answer 8

Documents all problems, gaps, inconsistencies, and conflicts.

Question 9

Manage Project Knowledge

Answer 9

Under Direct and Manage Project Work
Takes PMP, PDs, deliverables, EEFs, and OPAs and transforms them into lessons learned register, updates project management and organizational process assets.

Question 10

Manage Project Knowledge - Outputs

Answer 10

Lessons learned register, PMP updates, OPA updates

Question 11

Lessons Learned Register

Answer 11

Capture all impacts, recommendations, and proposed actions that were learned in the course of executing the project.

Question 12

Managed Quality Process

Answer 12

Uses QMP, quality control measures, and quality metrics to incorporate organization’s quality policies into the project and ensure project’s quality objectives are met. Performed throughout project.

Question 13

Design for X

Answer 13

DfX where X is a technical guideline for reliability, deployment, assembly, etc. DfX is used to optimize a specific aspect of a product.

Question 14

Quality Improvement Methods

Answer 14

Two examples: Plan-do-check-act and Six Sigma

Question 15

Affinity Diagrams

Answer 15

Organize large number of ideas based on their natural relationships. Makes sense of facts/ideas and large/complex issues.

Question 16

Cause-and-Effect Diagram

Answer 16

aka Fishbone, why-why, or Ishikawa diagrams. Breaks down causes of a problem to identify the root cause.

Question 17

Flow Chart

Answer 17

Series of steps that lead to a defect.

Question 18

Histograms

Answer 18

Graphically represents numerical data.

Question 19

Matrix Diagrams

Answer 19

Show 2-4 groups of info. Give info on relationship such as strength. Come in shapes (LTXYC, roof). Matrix or matrix chart.

Question 20

Scatter Diagrams

Answer 20

Shows relationship between two variables.

Question 21

Manage Quality Process - Outputs

Answer 21

Quality reports, test and evaluation documents, change requests, PMP updates, and PD updates

Question 22

Quality Reports

Answer 22

Ex: graphical, numerical, qualitative.

Question 23

Acquire Resources Process

Answer 23

Team confirms availability of HR to ensure team is in place to work on project activities. Process guides team selection, assigns responsibilities to team members, takes into things like collective bargaining agreements, project environments, reporting relationships.

Question 24

Project Team Assignments

Answer 24

Document roles and responsibilities, produce a project team directory, include organization charts as appropriate.

Question 25

Resource Calendars

Answer 25

Identify working days, shifts, business hours, etc. Consider resource experience, skill level, and location.

Question 26

Develop Team Process

Answer 26

Enhances project performance by improving competencies of project team members, encouraging team interaction, and providing a good working environment.

Question 27

Benefits of Virtual Teams

Answer 27

Enable access to more skilled resources. Reduce costs. Minimize travel and relo expenses. Supported by tech to bridge gap.

Question 28

Five Stages of Development (Tuckman Ladder)

Answer 28

Forming
Storming
Norming
Performing
Adjourning

Question 29

Develop Team Process - Outputs

Answer 29

Team performance assessments, change requests, PMP updates, PD updates, EEF and OPA updates

Question 30

Team Performance Assessments

Answer 30

Measure team’s effectiveness after implementing training, team building, and colocation. Include indicators: skills improvement, competency improvement, reduced turnover, increased cohesiveness.

Question 31

Manage Team Process

Answer 31

Optimizes project performance by tracking team member performance, providing feedback, resolving issues, managing team changes. More than other processes, requires PM to apply communication, conflict management, negotiation, and leadership.

Question 32

Work Performance Reports

Answer 32

Review current project status against project forecasts for schedule control, cost control, quality control, and scope validation.

Question 33

Team Performance Assessments

Answer 33

Assess team’s performance continuously and resolve issues, modify communication, address conflicts, and improve team interactions.

Question 34

Manage Communications Process

Answer 34

Creates, collects, distributes, stores, retrieves, and ultimately disposes project info as defined in comms management plan.

Question 35

Pull Communication

Answer 35

Lessons learned database, knowledge repositories, etc.

Question 36

Manage Communications Process - Outputs

Answer 36

Project comms, PMP updates, PD updates, OPA updates

Question 37

Project Communications

Answer 37

Prepare and distribute performance reports, deliverables status, schedule progress, and cost incurred. Consider level of detail and classification of info.

Question 38

Implement Risk Responses - Outputs

Answer 38

Change requests and PD updates

Question 39

Conduct Procurements

Answer 39

Obtains seller responses, selects a seller, awards contract. During, team will receive bids and proposals to be evaluated based on predefined criteria.

Question 40

Manage Stakeholder Engagement Process

Answer 40

Facilitates comms with stakeholders to ensure their needs and expectations are met. Addresses issues as they occur and facilitates good working relationship with stakeholders.

Question 41

Manage Stakeholder Engagement Process - Outputs

Answer 41

Change requests, PMP and PD updates