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MD 102 > Explore the enterprise desktop > Flashcards

Explore the enterprise desktop Flashcards

(44 cards)

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1
Q

Hint: 6

What are the enterprise desktop life cycle phases

A

Planning Preparing defining a strategy for system management.
Purchasing Processing requisitions, and then obtaining approval of invoices for payment.
Deployment Installing an operating system, enrolling devices, and deploying applications to the device.
Operations Ensuring that systems are functioning properly and are protected.
Support Ensuring that the end users learn how to use their systems and applications, and receive the support they need.
Upgrade and Retire This phase includes replacing devices, retiring obsolete hardware, or unenrolling a device from the organization.

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2
Q

Fill in the blank: The process of choosing hardware, software, and peripherals is known as _______.

enterprise desktop life cycle phase: planning

A

[Computer selection]

This process includes design configuration and application compatibility testing.

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3
Q

What typically represents approximately half the costs in the purchase phase of the computer life cycle?

enterprise desktop life cycle phase: purchasing

A

Hardware

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4
Q

What are the types of software costs?

enterprise desktop life cycle phase: purchasing

A

Includes productivity applications, antivirus software, and communication tools

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5
Q

In the enterprise desktop life cycle deployment phase, list the 4 phases

A
  • Building (critical)
  • Deployment (critical)
  • Enrollment
    Data Migration
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6
Q

In the desktop deployment phase, list the 5 key steps included in the critical building phase

A
  • Streamlining the deployment process
  • Developing the deployment process
  • Testing
  • Configuration
  • Managing the logistics
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7
Q

What newer feature can be used for creating a base device configuration?

desktop deployment phase\ building step

A

Windows Autopilot.

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8
Q

What is the purpose of testing in the building phase?

desktop deployment phase\ building step

A

To identify and correct errors before deployment.

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9
Q

What do many IT professionals use to simulate deployment and validate configurations?

desktop deployment phase\ building step

A

Virtual machines.

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10
Q

What should a testing plan include aside from virtual testing?

desktop deployment phase\ building step

A

Testing deployments to physical devices before deployment.

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11
Q

What should be accounted for in the configuration step?

desktop deployment phase\ building step

A

IT labor to configure computers and planning for network access configuration.

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12
Q

What additional task may be included in managing logistics?

desktop deployment phase\ building step

A

Providing the hardware vendor with configuration requirements before shipping.

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13
Q

What does the deployment team do before progressing to upgrades or installations?

desktop deployment phase\ deployment step

A

Stabilizes each phase.

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14
Q

What can early phases of deployment be used to validate?

desktop deployment phase\ deployment step

A

Scenarios such as:
* Device configuration profiles
* Image configurations
* End-user experience
* Application deployment success

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15
Q

What cloud solutions are organizations moving to minimize data migration?

desktop deployment phase\ data migration step

A

Organizations are moving to cloud solutions such as Microsoft 365 or OneDrive.

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16
Q

What is a key consideration when cloud solutions aren’t available?

desktop deployment phase\ data migration step

A

Consider migrating data to network file shares or work folders.

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17
Q

What is a best practice for migrating essential data before deployment?

desktop deployment phase\ data migration step

A

Migrate essential data to a cloud or non-local solution before deployment.

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18
Q

When should re-imaging devices be considered today?

desktop deployment phase\ data migration step

Study These Flashcards
A

Only if there’s a scenario where in-place upgrades aren’t supported.

19
Q

What is the User State Migration Tool (USMT) used for?

desktop deployment phase\ data migration step

Study These Flashcards
A

It is used when local data or application settings migration is necessary.

20
Q

What does USMT capture during migrations?

desktop deployment phase\ data migration step

Study These Flashcards
A

USMT captures user accounts, user files, operating system settings, and application settings.

21
Q

What types of migrations can USMT be used for?

desktop deployment phase\ data migration step

Study These Flashcards
A

USMT can be used for both PC replacement and PC refresh migrations.

22
Q

What are the 3 phases to plan an application deployment?

Study These Flashcards
A
  • managing application inventory and compatibility
  • packaging applications
  • providing life-cycle support
23
Q

What is the first step in understanding the effect of application compatibility changes?

Application deployment\ Application inventory and compatibility

Study These Flashcards
A

Gathering an application inventory

This step is crucial for assessing potential impacts on the organization.

24
Q

Which Microsoft tool is mentioned for performing asset inventories?

Application deployment\ Application inventory and compatibility

Study These Flashcards
A

Microsoft Intune Suite

This tool helps manage application inventories effectively.

25
True or False: Updates to Windows always affect application compatibility. | Application deployment\ Application inventory and compatibility
False ## Footnote Updates rarely affect application compatibility, though exceptions can occur.
26
What is a common application type that may require attention during OS upgrades? | Application deployment\ Application inventory and compatibility
Anti-virus applications ## Footnote These applications often need specific updates or configurations after an upgrade.
27
What is a recommended strategy to reduce the number of applications in an environment? | Application deployment\ Application inventory and compatibility
Standardize the application versions ## Footnote This strategy helps streamline management and reduce costs.
28
How can newer applications affect older applications? | Application deployment\ Application inventory and compatibility
Newer applications might supersede older applications ## Footnote This allows for the removal of outdated applications and reduces costs.
29
What benefits arise from removing older applications? | Application deployment\ Application inventory and compatibility
Elimination of licensing and support costs ## Footnote Removing applications reduces financial burdens on the organization.
30
What is the impact of application proliferation on organizations? | Application deployment\ Application inventory and compatibility
Increased costs associated with managing numerous applications ## Footnote Reducing application proliferation can lead to significant cost savings.
31
What is involved in application packaging and automated installation? | Application deployment\ Application packaging
Using silent installation commands from vendors ## Footnote Silent installation commands allow for the installation of applications without user interaction.
32
What type of packages can you create for Windows applications? | Application deployment\ Application packaging
Windows Installer packages ## Footnote These packages allow for standardized installation processes on Windows systems.
33
What does Microsoft Application Virtualization (App-V) provide? | Application deployment\ Application packaging
A packaging mechanism with application sequencing to create virtual applications ## Footnote App-V allows applications to run in a virtual environment, minimizing conflicts with the operating system.
34
# 3 steps In application deployment phase, describe application life-support steps
**Deploying new applications**: It's best practice to test new applications for compatibility issues with existing applications. **Installing new versions of existing applications**: Version upgrades are usually significantly more complex than updates, and comprehensive planning and testing are fundamental to ensuring that the upgrade release occurs appropriately. **Updating applications**: Updates are far more frequent and require less testing than version upgrades.
35
What are the two primary methods for delivering applications? | Application deployment\ Application delivery
1. Automatic installation during deployment 2. Installation through a portal On Demand
36
Fill in the blank: Applications can be installed _______ based on user group memberships. | Application deployment\ Application delivery
[automatically]
37
True or False: Organizations should only consider application access on company-owned devices. | Application deployment\ Application delivery
False
38
What factors should guide the decision to upgrade or retire company hardware? | upgrades and retirement phase
Age of current computers, performance, cost of upgrading compared to continued use ## Footnote Additional considerations include facilities for storage and refurbishment.
39
What is the retirement phase in IT hardware management? | upgrades and retirement phase
Successfully removing a system from production when it's no longer useful ## Footnote It involves replacing legacy systems without disrupting business needs.
40
What must be done to sensitive information before reselling retired systems? | upgrades and retirement phase
Remove data stored on drives ## Footnote Software tools can erase drives, even in bulk, if necessary.
41
What should organizations consider regarding the residual or resale value of equipment? | upgrades and retirement phase
Equipment’s residual value, such as higher prices for laptops than desktops ## Footnote Donations of old equipment to charity can also provide tax benefits.
42
What must the IT department consider in BYOD scenarios? | upgrades and retirement phase
How to address organizational data and applications on the user’s device ## Footnote This includes the potential need to wipe the device when no longer used.
43
What is a selective wipe in BYOD management? | upgrades and retirement phase
Removing applications and application data while keeping personal information ## Footnote Services like Microsoft Intune can facilitate this process.
44
What factors can influence data removal methods in BYOD scenarios? | upgrades and retirement phase
The platform (iOS, Android, Windows) and user policies ## Footnote Users should be informed of policies before enrolling devices.

MD 102 (54 decks)

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