F&B Cost Control Flashcards

(73 cards)

1
Q

definition: Cost Control

A

analyzing costs to optimize profits by reducing business expense

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2
Q

% of restaurants that close within 3 years.

A

60%

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3
Q

what does PESTEL stand for? What is it?

A

Political, Economic, Social, Technological, Environmental, Legal

Analysis tool to assess external/macro forces organization is faced with

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4
Q

Product Life Cycle

A

Development, Introduction, Growth, Maturity, Decline

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5
Q

Development phase events

A

investmenting, cost intensive and no revenue

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6
Q

Introduction phase events

A

product availble, gradule sales, HIGH MARKETING and staff cost

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7
Q

Growth phase events

A

sales start to grow, increased profits

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8
Q

Maturity phase events

A

stable sales or increasing

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9
Q

Decline

A

decrease in sales and needs reshaping

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10
Q

Impact of a Manager

A

managing business, operations, people, personal skills

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11
Q

Commercial v Institutional

A

commercial: profit oriented and usually easily visible
institutional: cost driven, invisible to external customers

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12
Q

definition: fragmented

A

many competitors with no stand out establishment that can influence market

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13
Q

definition: concentrated

A

fewer competitors with big influencers in the market ie. apple

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14
Q

Basic business model

A

inputs -> transformation -> output

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15
Q

Expanded business model

A

inputs (memory) -> transformation (control) -> output (feedback)

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16
Q

definition: preventive control

A

reduce errors and minimize need for correction

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17
Q

definition: corrrective control

A

fix issues and acheive standard

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18
Q

definition: revenue mix

A

distribution between different types of revenue streams

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19
Q

defintion: prime costs

A

COGS + labor cost

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20
Q

gross revenue fromula

A

sum of all revenue

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21
Q

get rid

A

get rid

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22
Q

definition: fixed costs

A

cost that does not change regardless of production

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23
Q

definition: variable costs

A

cost changing depending on production levels

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24
Q

get rid

A

get rid

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25
Gross Operating Profit (GOP) is used for?
stand-alone restaurants
26
definition: direct costs
business expenses that can be directly applied to either a specific goods or services. ie. flour and butter for croissants
27
definition: indirect costs
expenses that apply to more than one business activity, ie. utilities, overhead costs
28
definition: controllable costs
can be manipulated/controled by management ie. part time pay roll
29
definition: non-controllable costs
rent, full time employess
30
definition: capture rate
% of hotel guests that come and use hotel F&B outlet
31
what is the REVPAS equation
total revenue / covers
32
what is the REVPASH equation?
total revenue / (covers * open hours)
33
True or False: Revpash can effectively be used for all restaurants
False, used mainly for high turnover restaurants
34
Define: Flow Through
% of revenue retained as profit
35
Objectives of Menu Engineering
- improve profit margins - influencing position of items - align profitability with organizational objectives (create, reduce, eliminate, raise)
36
X axis of product classification represents
profitability
37
Y axis of product classification represents
popularity
38
Product Classification: high popularity, low profitability
plough horse
39
Product Classification: low profitability, low popularity
dog
40
Product Classification: high popularity, high profitability
star
41
Product Classification: low popularity, high profitability
puzzle
42
Product Classification: plough horse
high popularity, low profitability
43
Product Classification: dog
low profitability, low popularity
44
Product Classification: star
high popularity, high profitability
45
Product Classification: puzzle
low popularity, high profitability
46
Name of the product classification system used
Dr. Smith and Kasavana
47
List some limitations of the Product Classification
- only an internal analysis - risk of over-engineering - time consuming
48
Price is made of ...
reputation, brand, appearance, and price itself
49
3C's of Pricing Policy
Company, Customer, Competition
50
Define: Cost-based pricing
Cost focus and no customer consideration
51
Define: Value-based pricing
Customer and sales ability focus
52
4 Pricing Positioning strategy
skimming, alignment, penetration, survival
53
Define: Skimming strategy
Price positioning strategy - maximizing profit and ROI by selling good products at high price
54
Define: Alignment strategy
Price positioning strategy - matching competition
55
Define: penetration strategy
Price positioning strategy - market disruption (new player with the same service but lower price)
56
Define: Survival strategy
Price positioning strategy - covering at least the variable cost new iPhone example
57
Difference between procurement v purchasing?
procurement is the step of selecting vendors, establishing payment terms, selection, etc while purchasing is the direct link between internal department and suppliers (grants, approval, receipts of goods
58
The price of using intermediaries are covered by ____ tier customers
Second tier customers, the final consumers pay the price
59
what are AP and EP?
AP - as purchased (gross weight) | EP - edible portion (net weight)
60
Describe the Pareto Law
about 80% of a firm's sales are generated by approx. 20% of items in inventory
61
Coffee, tea, and juice should be accounted for _____ cost.
Food cost. Do not include as a beverage cost
62
Food available for sale =
beginning inventory + purchases during the accounting period
63
definition: Food cost consumed
value of all food used or consumed by operation (including comp. sales, staff meals, spoilage etc.)
64
Contribution Margin formula
Revenue - Variable Cost
65
Contribution Margin % formula
Contribution Margin (Rev - VC) / Revenue
66
Break even formula
Fixed cost / CM%
67
Break Even in day
BE / (revenue / days)
68
Break even by guest
BE / average check (average rate)
69
define: budget
an outline of expectations a company wants to achieve in a period (usually a year)
70
"an outline of expectations a company wants to achieve in a period (usually a year)" describes ...
budget
71
define: forecast
an estimate of a company's future financial outcomes based on historical data
72
"an estimate of a company's future financial outcomes based on historical data" describes
forecast
73
How are a budget and forecast different?
Budget is an expectation/goal whereas forecast is a prediction