FC0-U51 Flashcards by Jerry Brinson

Which of the following is a file on a computer that links to another program or file somewhere else on the same computer?

Shortcut

URL

Attachment

FTP

Shortcut

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Which of the following operating systems is MOST likely to be found on a desktop where its primary functions include professional video and audio editing?

Chrome OS

Windows 7 Home

Mac OS X

iOS

Mac OS X

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A technician is trying to access a user’s files and is unable to open any folder or file. Which of the following BEST describes the situation?

The folders contain older versions of the files.

The files are corrupted.

The technician needs to change the file attributes.

The technician does not have permissions.

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A user has a username and password to log onto a banking website. The user would like to keep access to the account as secure as possible. Which of the following security best practices should the user follow? (Select TWO).

Use only public computers to access the website

Create a complex password

Change the default password

Write the password down

Use the original password

Create a complex password

Change the default password

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Which of the following components provides the FASTEST medium for hosting and storing an operating system?

Blu-Ray disc

7200RPM HDD

SSD

DVD-RW

SSD

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An RoHS label on hardware indicates which of the following?

The hardware produces EMI when used

The hardware is certified to be energy efficient

The hardware provides battery backup for power outages

The hardware needs to be properly disposed

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Which of the following settings will a user configure as part of the initial operating system setup wizard? Choose 2

Backup schedule

Accessibility options

Multiple user accounts

Time zone

Computer name

Time zone

Computer name

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After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?

The application has to be registered to the user.

The application must be upgraded to a 64-bit version.

The application must be activated.

The application needs to be reinstalled.

The application must be activated.

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Which of the following should be performed after a backup has been completed?

Delete the backup

Verify the backup

Save the backup

Schedule the backup

Verify the backup

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Which of the following connections provide data with the MOST secure protection from interception?

Wired

WiFi

Cellular

Wired

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A technician is configuring a wireless router for a small office and the business owner would like the wireless network to be secured using the strongest encryption possible. Which of the following should the technician choose?

WPA2

WAP

WPA

WEP

WPA2

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Which of the following is the MOST sensitive Personally Identifiable Information (PII) and should be shared cautiously and only with trusted resources?

Email address

Phone number

Mother’s maiden name

Last name

Mother’s maiden name

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Which of the following operating systems is available for free and can be modified by anyone?

Windows

Linux

Mac OS

Chrome OS

Linux

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A user is browsing the Internet when suddenly a threatening message appears on screen demanding a payment in order to avoid the system being disabled. Which of the following BEST describes this type of malware infection?

Ransomware

Adware

Spyware

Virus

Ransomware

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Which of the following features of a smartphone controls the screen orientation?

Gyroscope

NFC

Accelerometer

GPS

Gyroscope

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Which of the following printer types uses a powder based consumable with a lower cost per page compared to other printers?

Thermal

Laser

Dot matrix

Inkjet

Laser

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Which of the following components are used to store data? (Select TWO).

Motherboard

RAM

CPU

GPU

SSD

RAM

SSD

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A user has downloaded an application file with the .dmg file extension. Which of the following operating systems can be used with this file by default?

iOS

Windows

Mac OS

Chrome OS

Mac OS

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Which of the following operating systems is very lightweight and relies heavily on Internet applications?

Chrome OS

Windows

Linux

Blackberry OS

Chrome OS

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Ann, a user, is doing her daily job on her company laptop at a coffee shop. She opens an Internet browser and tries to go to her home page. Instead, she is sent to an unfamiliar website, She clears all temporary files and deletes the history, but this continues to occur. Which of the following is the cause of the problem?

The company has configured a policy on her computer that forces her to stay on their website.

Her computer is infected with adware and is redirecting her browser to another site.

The memory of the browser is corrupt and she needs to have the browser reinstalled.

She did not reboot her computer after clearing the temporary files.

Her computer is infected with adware and is redirecting her browser to another site.

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Ann, a user, wishes to free space in her documents folders. Which of the following is the BEST characteristic to sort by in order to ensure that the most space is freed by deleting the least amount of files?

Date modified

File path

Size

Extension

Size

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A user has finished setting up a new computer. Now the operating system requires activation, but the user discovers the computer has no Internet connection, Which of the following should the user do FIRST?

Contact technical support.

Reboot the computer.

Check the Ethernet cable.

Review the manufacturer’s website.

Check the Ethernet cable.

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Which of the following will allow a user to move a file from one folder to another using the LEAST number of steps, while ensuring that the file is removed from its original location?

Open the file from its original location, save it to the new location, and delete it from the original location.

Cut the file from its original location and paste it to the new location.

Rename the file in its original location to a name that is not already taken in the new location.

Copy the file from its original location and paste it to the new location.

Cut the file from its original location and paste it to the new location.

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Which of the following software package types is designed to accept input from multiple users?

Utility

Operating system

Specialized

Collaborative

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Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause? The monitor power cable is unplugged. The video cable has become disconnected. The operating system has encountered a stop error. The screen saver has activated.

The video cable has become disconnected.

Which of the following are examples of keyboard connectors? (Select TWO). USB RJ-11 Serial Firewire PS/2

USB PS/2

A user had to replace the hard drive in a computer. The user would like to install the games that came with the computer but were not installed as part of the initial OS setup wizard. The user can install the games by performing which of the following? Schedule automatic updates. Enable installed OS features. Update hardware drivers. Reinstall productivity applications.

Enable installed OS features.

A user is at the office and has a cellular phone that previously functioned properly. The phone is powered on with a fully charged battery. However, the phone does not have connectivity. Which of the following describes the problem? Phone is disconnected from WiFi Provider is conducting system testing MAC address is bas Phone is in airplane mode

Phone is in airplane mode

Which of the following alternative technologies allows a computer to run multiple operating systems with partitioning the hard drive? Web applications Dual boot Telepresence Virtualization

Virtualization

Which of the following is a 15-pin video connection? DVI S-video Component HDMI VGA

VGA

Which of the following is considered an optical storage medium? SSD Blu-Ray Flash drive Memory card

Blu-Ray

Which of the following are best practices when it comes to using a computer in a public location? (Select TWO). Notify the administrator when finished. Use strong passwords. Turn off the computer when finished. Disable the save password function on web pages. Make sure to clean the keyboard when finished. Make sure to log out of websites when done.

Disable the save password function on web pages. Make sure to log out of websites when done.

Which of the following is a feature of a basic power strip? Protects against lightning strikes Provides multiple outlets for power Generates power for devices Provides battery backup for devices

Provides multiple outlets for power

Which of the following connectors consists of three separate plugs for video? Display port S-video Thunderbolt Component

Component

Which of the following technologies allows people to communicate all over the world inexpensively? Virtualization SSID Kinetics VoIP

VoIP

Several users want to share a common folder with high availability. Which of the following devices is BEST to use for this requirement? Large USB flash drive connected to a PC Medium capacity SATA hard drive Network-attached storage appliance Firewall with security management

Network-attached storage appliance

Which of the following would BEST be describe as password best practices? (Select THREE). Use a long passwords Sharing passwords with a trusted source Limiting password resuse Keeping default passwords Use of special characters Writing down difficult passwords

Use a long passwords Limiting password reuse Use of special characters

Which of the following is MOST likely required during installation in order to legally install software? Automatic updates Service level agreement License key Antivirus software

License key

A user wants to purchase a CAD appliaction that requires 8GB of RAM to operate. Which of the following operating system types is required? 8-bit 16-bit 32-bit 64-bit

64-bit

Which of the following BEST describes the pros and cons of a home wired network? Low throughput, low mobility, high availability, high latency, high security High throughput, high mobility, low availability, low latency, hight security High throughput, low mobility, high availability, low latency, high security Low throughput, high mobility, low availiability, high latency, low security

High throughput, low mobility, high availability, low latency, high security

Joe, a user, wishes to allow his roommate to access his personal computer for Internet browsing, but does not want his roommate to have the ability to make changes to the system. Which of the following BEST describes the type of account Joe should create for his roommate? Standard Guest Administrator Power user

Guest

A user, Ann, receives a call asking for her password to troubleshoot a problem. Which of the following describes this type of security threat? Malware Social engineering Spam Physical security

Social engineering

Where can a user find the latest updates, upgrades, or firmware or an electronic device that the vendor supports? Internet search engine Internet forum Technical community groups OEM website

OEM website

A user needs to download tax documents from a financial website. Which of the following is the website MOST likely to use for transmission of the tax document to the users browser? HTTP HTTPS SFTP FTP

HTTPS

When connecting a printer to a network, which of the following is needed to complete the process? (Select TWO). IP address User's password Computer's name Subnet mask HTTP port Fax number

IP address Subnet mask

Which of the following is a reason that a user might upgrade a video card driver? (Select TWO). To decrease the screen resolution To access monitor standby mode To fix an error message To use additional features To adjust the brightness/contrast

To fix an error message To use additional features

Before purchasing a new video card for a PC, which of the following should be checked to ensure there will be enough electricity for the video card to function properly? GPU CPU GUI PSU

PSU

A laptop owner, Ann, can no longer see web pages when she opens her browser, and she only see her search bars and plug-ins. Which of the following is the MOST likely source of this issue? The computer does not have current antivirus software installed The computer needs to have its components upgraded The downloaded toolbars filing the browser screen The owner was not using complex passwords

The downloaded toolbars filing the browser screen

Which of the following are considered input devices for a computer? (Select TWO). Mouse Printer Speakers Microphone Monitor

Mouse Microphone

While browsing the Internet, a user receives a warning regarding the display of mixed content. The address bar includes https, and the lock symbol is showing. Which of the following does this warning indicate about the website? It stores data in cache or cookiees, but not both. It requires login credentials for some sections. It contains both secure and non-secure parts. It is best viewed with a different browser.

It contains both secure and non-secure parts.

By default, which of the following types of operating systems can automatically detect a users location while the user is traveling in a bus. Server Desktop workstation Virual server Mobile

Mobile

A technician is typing the password to logon to a system. A user is standing in close proximity to the technician and is able to see the password being typed. Which of the following BEST describes this situation? Dumpster diving Shoulder surfing Phishing Social enigeering

Shoulder surfing

Which of the following is the function of a CPU? Encrypts data for remote transmission Performs data computation Supplies electricity to components Provides storage location for files

Performs data computation

A technician is setting up a computer that was shipped. After everything is plugged in, the computer will not turn on. Which of the following should the technician do FIRST to identify the issue? Check for physical damage on the computer. Search for a solution on the Internet. Reference the manufacturer's documentation. Ensure the power supply is set at the current voltage.

Ensure the power supply is set at the current voltage.

A user installing a printer can connect it to which of the following ports? (Select FOUR). PS/2 VGA DVI USB FireWire Serial RJ-11 Parallel

USB FireWire Serial Parellel

When operating under optimal network conditions, which of the following has the HIGHEST reliability? Bluetooth Wired Cellular WiFi

Wired

When setting up a new workstation, which of the following should be configured during the initial OS setup wizard? Additional software Data and time settings Peripheral devices Security software

Date and time settings

When applying ergonomics to a workstation area, which of the following are the MOST important to consider? (Select TWO). Proper sitting position Amount of time computer will be used Clarity of the display Proper keyboard and mouse height Number of speakers in sound system Brightness and contrast of the display

Proper sitting position Proper keyboard and mouse height

Which of the following allows for the FASTEST printer connections? Bluetooth USB Parallel Serial

USB

A user has purchased some new software from a vendor and wants to install it on all of the Windows computers in the house. Which of the following will help the user accomplish the task and ensure compliance with the software vendor? Copy and paste the program between computers. Purchase a multi-user license. Purchase a single-user license. Use remote desktop to share the program between computers.

Purchase a multi-user license.

An employee, Joe, forgot his laptop at the airport. Joe is worried about unauthorized access. Which of the following BEST protects against data theft in this instance? Security software Full disk encryption Cable lock Username and password Patching the OS and third party software

Full disk encryption

Which of the following printers requires a special type of paper in order to print? Impact Thermal Inkjet Laser

Thermal

Which of the following is a common characteristic of open source software? Update cycles are dictated by the manufacturer Modifications to core funtionalities are made by the manufacturer Can only run on certain manufacturer processors Can be fully modified by the user

Can be fully modified by the user

A user, Ann, is experiencing slow browsing on a website she frequently visits that displays constant pop-up ads. Which of the following is the MOST likely cause? The browser is incompatible with the website The workstation has been infected with malware The website is not secured by SSL The certificate of the website has expired

The workstation has been infected with malware

Which of the following components is required to send faxes via POTS? NIC Power supply Modem Wireless adapter

Modem

Which of the following file formats contain other files within them? (Select TWO). .tiff .dmg .png .mp3 .iso .flac

.dmg .iso

A user working on a laptop notices the mouse cursor frequently moves to random locations in a document while typing. Which of the following should the user do FIRST to help resolve this issue? Ask tech support for help Reboot the laptop Turn off the touchpad Reconnect the mouse

Turn off the touchpad

A users laptop hard drive contains sensitive information. The user often plugs the laptop into the corporate network. A sensitive file from the laptop has been found on another users laptop. How could the user have prevented this breach? Disable file and print sharing on the laptop. Delete unused drives from the network. Remove shared keys from the key ring. Set the read-only attribute on the files.

Disable file and print sharing on the laptop.

Which of the following is the BEST reason to backup data? To ensure data encryption To ensure data stability To ensure data security To ensure data availability

To ensure data availability

A users operating system is set to automatically update as updates are released. However, last weeks updates failed to download. Which of the following should the user do FIRST to install the updates? Reference the OS manufacturer's website. Run a virus scan to remove viruses. Reinstall the operating system. Change the automatic update schedule. Manually download the updates.

Manually download the updates.

Which of the following will allow the easiest and fastest way to share a single file between two modern smartphones without joining the same WiFi network? Micro SD card Bluetooth USB connection Infrared

Bluetooth

An employee's new computer came with a free 30-day trial version of antivirus software. The employee's company provides enterprise antivirus software from a different vendor. Which of the following should the employee do in order to use a full version of antivirus software? Enter the company product key for the antivirus software, enabling the full version. Uninstall the current version antivirus software and install the company version. Verify internet connectivity and run only scanning software. Update the trial antivirus software to the latest version.

Uninstall the current version antivirus software and install the company version.

Which of the following can a user configure on an operating system so that an audible sound is made when an error message is displayed? Encryption Hot keys Accessibility options Screen captures

Accessibility options

A user is setting up an older wireless access point that has only WEP for encryption. Which of the following additional steps will help to secure the network? (Select TWO). Disable SSID broadcast. Refresh the MAC address. Filter the MAC address. Refresh the IP address. Use CAT6 cables.

Disable SSID broadcast Filter the MAC address

Which of the following extensions identifies a video file? .msi .tar .img .mp4

.mp4

Which of the following is the BEST example of productivity software? Word processing software Entertainment software Image editing software Anti-malware software

Word processing software

A technician has just finished setting up a SOHO wireless router but the client does not want the PC on the wireless network for security reasons. The technician connects an RJ-45 cable to the computer and the router but does not receive network connectivity. Which of the following is the NEXT step to diagnose the problem? Change the IP address on the computer to match the router. Reseat the power cable on the computer and reboot. Check for link light activity on the computer and the router. Change the hostname of the router to match the computer's network.

Check for link light activity on the computer and the router.

Multiple laptops that contain confidential data are stolen from a company. Which of the following is a likely policy change resulting from this incident? Enabling full disk encryption Requiring screensaver password Disabling Bluetooth adapters Adding multi-factor authentication

Enabling full disk encryption

A user is configuring a SOHO wireless router. The user should change the routers default administrator password for which of the following reasons? To prevent improper data transmission encryption To prevent unauthorized configuration changes To prevent social engineering attacks To increase wireless signal strength

To prevent unauthorized configuration changes

A user will be travelling with a smartphone that contains confidential information. Which of the following should be disabled? (Select TWO). Keyboard Speakers Mouse Bluetooth NFC

Bluetooth NFC

Which of the following security threats occurs when a user receives an email from an illegitimate source asking for login information? Hacking Phishing Spam Cracking

Phishing

An attacker cracks a user's password for all social media, email, and bank accounts. The user needs to change passwords for all these accounts. Which of the following should the user do in the future to prevent this from happening? Disable unused browser toolbars. Clear the browser cache. Avoid credential reuse. Delete tracking cookies.

Avoid credential reuse

After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician need to adjust to resolve this issue? Color depth Orientation DPI settings Resolution

Resolution

Joe, a user, needs to store a large amount of data but does not have enough space on his local computer. Which of the following are the BEST options for him to use? (Select TWO). Network-attached storage External hard drive Optical drive USB thumb drive Another computer

Network-attached storage External hard drive

Which of the following computer components are used to store data? (Select TWO). GPU HDD RAM NIC CPU

HDD RAM

Which of the following could be described as both an input and output device? Flat-screen monitor Multi-function printer Microphone Scanner

Multi-function printer

A technician has been tasked with changing the settings for a used SOHO router, but does not have the administrator password because the previous owner changed it. Which of the following actions will resolve this issue? Click "Forgot password" Use a password cracker Hold the reset button Use the password: password

Hold the reset button

A user learns of an operating system vulnerability that would allow a hacker to access the computer. The user would like to keep the operating system up to date to prevent such vulnerabilities from occurring. Which of the following should the user configure? Additional OS features Automatic updates Software firewall Anti-malware software

Automatic updates

A technician sets up a new computer system and connects the keyboard and mouse to the PS/2 ports. When the computer boots, the BIOS gives a keyboard and mouse error. Both devices are connected. Which of the following is the solution? Swap the mouse and keyboard to the other PS/2 ports Remap the mouse and keyboard in the BIOS Update the BIOS to recognize the new keyboard and mouse Configure the keyboard localization settings

Swap the mouse and keyboard to the other PS/2 ports

Which of the following is an advantage of using cloud-based collaborative applications and storage, rather than local applications and storage? Decreased software licensing costs Higher security encryption Limited storage space for files Increased accessibility

Increased accessibility

Which of the following is a requirement to connect a smartphone to a wireless network? SSID SATA SMTP gzip

SSID

Which of the following protocols is used to secure communications between sender and receiver? SIP SNMP SSL SMTP

SSL

Which of the following software types allows for the creation of a single file composed of multiple subfiles, while at the same time reducing the overall size of combined elements? Database Document sharing Compression Maintenance

Compression

Which of the following are secure network protocols? (Select TWO). IMAP FTPS SMTP HTTPS DNS

FTPS HTTPS

Which of the following data connections would provide a user the BEST Internet availability while traveling? Workstation with only RJ-45 connectors Smartphone with cellular service Laptop with Bluetooth wireless connectivity Tablet connected to a SOHO wireless network

Smartphone with cellular service

A user receives an email formatted to appear as if the bank sent it. The email explains that the user must confirm the name, address, and social security number listed on the bank account. Which of the following BEST describes the security threat taking place? Should surfing Social engineering Spam Phishing

Phishing

A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST? Go to the scanner manufacturer's website and download the current installation information Check the personal computer manufacturer's support website for information about scanner installation Find a scanner user group website and ask for help Update the scanner firmware and drivers, then reinstall the scanner

Go to the scanner manufacturer's website and download the current installation information

Which of the following is performed during WiFi setup on a mobile device? Configuring a Bluetooth pairing settings Configuring email settings Configuring screen lock settings Configuring SSID settings

Configuring SSID settings

When considering backup media, which of the following holds the MOST data? BD-R DVD-R DVD-DL CD-ROM

BD-R

Which of the following is an example of ransomware? A user is asked to pay a fee for a password to unlock access to their files A user receives an email demanding payment for a trial application that has stopped working A user has opened an Internet browser and is taken to a site that is not the normal home page A user is asked to open an attachment that verifies the price of an item that was not ordered

A user is asked to pay a fee for a password to unlock access to their files

A user is configuring a new wireless router. Which of the following should be done to ensure that unauthorized changes cannot be made? Change the SSID Change the router's address Change the administrator password Change the encryption key

Change the administrator password

When setting up a new device, there are multiple features available that will never be used. Which of the following should the user do to make the new device more secure? Make all users adminstrators Remove or disable the unnecessary features Install a password manager on the device Make all users guests

Remove or disable the unnecessary features

Which of the following is a safety feature of cloud-based backups? Incremental copy of data Local copy of data Offsite storage of data Full backup of PC data

Offsite storage of data

After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT? The application has to be registered to the user? The application must be upgraded to a 64-bit version The application must be activated The application needs to be reinstalled

The application must be activated

Malware that has an embedded keylogger to capture all of the keystrokes and steal logins is considered: adware spyware ransomware phishing

spyware

Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause? The monitor power cable is unplugged The video cable has become disconnected The video driver is not installed The operating system has encountered a stop error The screen save has activated

The video cable has become disconnected

Joe, a user, has just installed his first home wireless router. Which of the following tasks should be considered to help secure the unit from any confirmed exploits? Change the router administrator username Change the router's broadcasting channel Update the unit's firmware Use a complex administrator password

Update the unit's firmware

Which of the following is required to have a multimedia conversation with someone across the Internet? (Select THREE). Network connection Microphone Modem Firewall Webcam Cable connection

Network connection Microphone Webcam

Joe, a user, saves a document to a flash drive on his computer in order to print the document from a public computer kiosk. After returning home and reinserting the flash drive in his computer, the security software identifies an infected file on the flash drive. Which of the following is the MOST likely cause of the infection? The flash drive was infected by a driving hacker on the way to the public kiosk. The public workstation was infected by Joe's flash drive. The public workstation was infected and passed the virus to the flash drive. The flash drive was already infected by the user's computer.

The public workstation was infected and passed the virus to the flash drive.

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into the home office desk. Which of the following is MOST likely plaguing the PC? The PC was switched over to 240v operation mode Dust accumulation The PC's BIOS is severely out-of-date, causing PSU issues EMI

Dust accumulation

Which of the following has the lowest latency? SSD NAS Blu-Ray DVD

SSD

Which of the following is the BEST security practice to use when configuring the management options of a wireless router? Disable DHCP Change the admin password Enable SSID Enable remote administation

Change the admin password

When trying to activate the operating system, a user receives a notice that the software is not genuine. Which of the following security threats has occurred? Social engineering Phishing Virus attack License theft

License theft

A technician wants to minimize the risk of having third parties track previously visited web pages. Which of the following should be performed in the Internet browsers settings? (Select TWO). Select from data Disable location services Remove cookies Clear history Change passwords

Remove cookies Clear history

Which of the following defines why backup verification is important? To ensure that the backup runs as quickly as possible To ensure that the backup can be stored indefinitely To ensure that the backup can be saved to the cloud To ensure that the backup contains usable data

To ensure that the backup contains usable data

A user, Ann, is concerned about theft of her laptop and does not want a thief to have easy access to all of her banking and email. Which of the following precautions could be taken to mitigate this issue? Only browse the Internet on WiFi connections that use WPA2 Turn off the guest account in the operating system Disable autofill functionality within the web browser Remove any legacy browsers from the computer

Disable autofill functionality within the web browser

Which of the following permissions is required to run a .bat file? Delete Execute Write Modify

Execute

Which of the following security threats is classified as license theft? Entering the neighbor's software key Using software to reveal a password Searching through the trash for passwords Watching what a user types on screen

Entering the neighbor's software key

Which of the following allows for hands-free operation of a wireless device? Encryption Wireless password Bluetooth pairing Internet connectivty

Bluetooth pairing

A user wants to have the latest security patches and bug fixes installed on a computer. Which of the following is the BEST method to achieve this? Configure anti-malware updates Manually update before each use Update every six months Schedule automatic updates

Schedule automatic updates

A technician has added an external hard drive to a personal computer. The hard drive is powered on, but the computer does not see the new hard disk. Which of the following is the FIRST thing the technician should check? The power cable The OS version for compatibility The hard drive firmware revision The data cable

The data cable

A user, Joe, is concerned about the safety of his personal information on a website. Which of the following can Joe look for to ensure that his personal information is not at risk? (Select TWO). HTTP on the browser address bar Suspicious ads in the browser HTTPS on the browser address bar A lock symbol on the browser address bar The word secure in the browser address bar

HTTPS on the browser address bar A lock symbol on the browser address bar

Which of the following CPU cooling types is BEST in the dusty environment? Liquid cooling Open case Case fan Heat sink fan

Liquid cooling

A home user wants to share files between two different computers. The user wants the files to be available to either computer, regardless of whether either computer is turned on. Which of the following is the BEST storage method? USB storage Internal storage Direct attached storage Network attached storage

Network attached storage

The extension .rtf is an example of which of the following file types? Document Executable Audio Spreadsheet

Document

A technician just installed a new computer. Which of the following is the BEST way to manage the cables? Line the cables up neatly and wrap them together with cable ties. Leave the cables loose to prevent interference between wires. Nail the cables to the wall. Tuck the cables neatly underneath the carpet.

Line the cables up neatly and wrap them together with cable ties.

Which of the following device types needed within a computer to read information on a CD-ROM? Network card Optical drive Video card Solid state drive

Optical drive

Which of the following applications would a user employ to write a business letter? Spreadsheet software Word processor Desktop publishing Presentation software

Word processor

Which of the following is used for temporary storage of program data that is cleared when the computer is turned off? CPU SSD Hard drive System memory

System memory

Which of the following internal components is used for temporary data storage in a workstation? Power supply CPU RAM Hard drive

RAM

A website locks a users account after three unsuccessful login attempts. This precaution prevents which of the following? Shoulder surfing Phishing Spam Password cracking

Password cracking

A user wants to update a driver for additional features. Where would the user find a current version of the driver from an official source? Manufacturer's CD/DVD that came with the computer Manufacturer's web site Internet community support forums Third-party support web sites

Manufacturer's web site

A technician wants to keep a router up to date. Which of the following MUST be updated regularly? SSID Adminstrator password Wireless encryption Firmware

Firmware

A user has finished running the initial operating system setup wizard. Which of the following would be BEST for the user to do next? Verify Internet connectivity Install productivity software Install security software Add other user accounts

Install security software

A user needs to establish an initial password for an email account. Which of the following is the BEST example of a complex password? 01#iWant!2686612338 iWantobeaCosmonau# 01c234n56789v9876x21 012iWanttobe210

01#iWant!2686612338

Which of the following computer connector types was designed specifically for allowing high-speed external hard drive transfers? DVI USB eSATA HDMI

eSATA

Which of the following ports can be used to connect an external hard drive to a computer? (Select TWO). MIDI PS/2 eSATA RJ-45 USB RJ-11

eSATA USB

Joe, a user, has many applications on his computer and is trying to use software management best practices. Which of the following should he consider? Install a desktop cleanup application Uninstall unneeded applications Load each appliaction one at a time Manage the use of internal memory

Uninstall unneeded applications

Which of the following is the primary goal in performing a backup verification? Ensure backup data can be correctly restored Prove the media has sufficient space for the data Configue frequency of backups Adhere to legal backup storage requirements

Ensure backup data can be correctly restored

A user is accessing an online bank account for the first time via an Internet browser. Which of the following should the user check? (Select TWO). HTTPS before the URL Exclamation point on the status bar Lock symbol in the address bar HTTP before the URL Skull/crossbones symbols in the corner

HTTPS before the URL Lock symbol in the address bar

Which of the following is the component responsible for interconnectivity of internal system devices? System case Power supply Motherboard Expansion card

Motherboard

A technician is creating a WiFi network to which anyone can connect without entering a key. With which of the following should the technician configure the wireless network? Shared Open WPS WPA

Open

Which of the following data connectivity options is the BEST to use when both high availability and reliability are required? WiFi Bluetooth Cellular Wired

Wired

Which of the following functions can transfer a file between folders and deletes it from the original folder? Edit Move Copy Paste

Move

A user is installing a new scanner on a computer. Which of the following MOST likely needs to be installed in order for this equipment to work? License key OS update Firmware Driver

Driver

To increase security, which of the following is the BEST feature to disable on a mobile device when not in use? Wireless GPS Network NFC

NFC

Which of the following data connection types provides the HIGHEST mobility? WiFi Cellular Direct link Wired

Cellular

Which of the following keys should be pressed to enable access to various menus? ALT SHIFT TAB CTRL

ALT

Which of the following system utilities allows a user to configure multiple monitors in the OS? Color management Device manager GPU driver Display

Display

Joe, a user, reports that his neck and back are hurting after being at his desk for the whole day. Which of the following possible causes of the problem? (Select TWO). The keyboard is not ergonomic The monitor does not have a screen protector The monitor height is not adjusted to Joe's needs Joe is not using a wrist rest with the keyboard The chair is not properly adjusted to Joe's needs

The monitor height is not adjusted to Joe's needs The chair is not properly adjusted to Joe's needs

Which of the following is MOST important to ensure a computer temperature is maintained within normal limits? Maintaining constant power output Ensuring sufficient airflow Keeping the case open Turning the wireless off when not needed

Ensuring sufficient airflow

A user reports an inability to access the Internet on a new SOHO router. On further investigation, a technician notices that the wireless network is not visible. Which of the following is the MOST likely cause? SSID broadcast is disabled Wireless password has changed Firmware update is required WPA2 is enabled

SSID broadcast is disabled

When setting up a new desktop which of the following should be performed FIRST? Configure user accounts Plug in cables Install security software Configure wireless network settings

Plug in cables

A user has just removed a new desktop PC from the box and has plugged in several new peripheral devices. During which of the following steps will the plug and play peripheral devices be installed on the new PC? Installing security software Powering on for the first time Booting the operating system Adding additional user accounts

Booting the operating system

Which of the following items require ESD precautions? Upgrading to a new touch screen monitor Adding a micro SD card to a smartphone Installing an compact flash card into a laptop Replacing RAM in a personal computer

Replacing RAM in a personal computer

A user's government identification number, birth date, and current address are considered which of the following? IMAP HTTP PII HTTPS

PII

Which of the following is used for telepresence? VoIP telephone Webcam Remote desktop Touchscreen

Webcam

Which of the following media has the highest possible availability? Wired WiFi Cellular Bluetooth

Wired

Which of the following connectors supports both high definition video and audio? S-video Component HDMI DVI

HDMI

Which of the following is considered an open-source operating system? Windows Chrome OS Mac OS X Linux

Linux

Ann, a user, has an external monitor that will not turn on. Her laptop has activity lights and is plugged into the same power strip. Which of the following should be checked FIRST to begin troubleshooting this issue? The power strip The monitor video cable The laptop power cable The monitor power cable

The monitor power cable

When setting up a new computer where does a user change the date and time? Peripheral configuration Localization settings Screen resolution eSATA settings

Localization settings

Which of the following would be the MOST efficient way to transport a file from one location on a local hard drive to a different location on the same hard drive? Rename Cut Move Save

Move

Which of the following security threats includes suspicious activity, such as reviewing someone's screen display without permission? Malware Shoulder surfing Phishing Password cracking

Shoulder surfing

Which of the following connectors is MOST often used to connect a computer to a network? RJ-45 RJ-11 IDE eSATA

RJ-45

Which of the following data connections can span the FARTHEST distance? WiFi Dial-up Satellite Cable

Satellite

Which of the following adds a basic security measure to a wireless device? Hands-free headset Screen lock feature Airplane mode Clip-on case

Screen lock feature

Which of the following is the MOST secure password? Have-A-Nice-Day HAVE-A-NICE-DAY have-a-nice-day12 hav3-@-Nic3-D@Y14

hav3-@-Nic3-D@Y14

A user, Ann, calls the manufacturer of a software product she purchased, but is denied assistance because the product is no longer supported. Which of the following options is a BEST next choice? P2P software sharing service Original instruction manual Online user forum PC manufacturer's website

Online user forum

Ann, a user, is browsing shopping websites on the Internet when she receives a pop-up message on her screen indicating a virus has been detected by the antivirus software. Which of the following actions should be performed NEXT? Ignore the message because it is likely adware Run a scan on the entire local drive Clear temporary files and folders Minimize the alert and continue browsing the Internet

Run a scan on the entire local drive

A technician needs to troubleshoot a users computer. The user leaves personal credentials written on a piece of paper for the technician. Which of the following principles has the user violated? Password confidentiality Password compexity Password reuse Password expiration

Password confidentiality

Which of the following is the BEST method of sharing files within a department? Email Flash drive Network drive Instant messaging NFC

Network drive

Which of the following is a common way to prevent physical theft of a laptop or workstation? Shred any sensitive information to prior to disposal Avoid storing passwords near the computer Practice good awareness skills when entering passwords/PINs Cable and lock device securely attached to a solid object

Cable and lock device securely attached to a solid object

A user receives an email from the bank stating that the user needs to follow a link and re-enter login credentials due to recent security breaches. Based on best practices, which of the following actions should the user take? (Select TWO). Inform the ISP Follow the instructions Delete the message Reply to the email Contact the bank

Delete the message Contact the bank

A user, Joe, wants to install an application on his computer. Which of the following factors should he be aware of before beginning? The computer has the proper hard drive drivers installed The computer is connected to a secure wireless network Check for any updates for the application The computer meets the application's minimum requirements

The computer meets the application's minimum requirements

Which of the following should be done to reduce the risk of having sensitive passwords compromised while browsing the Internet? Enable software firewalls to block unknown ports Disable autofill of forms and passwords Enable screensavers and time-outs on the computer Use ad-blocking software on the computer

Disable autofill of forms and passwords

Which of the following is used with a touch screen to increase accuracy? Touchpad Stylus pen Joystick Trackball

Stylus pen

Which of the following BEST describes malicious software that demands the end-user pay a fee or face the destruction of their files? Trojan Virus Spyware Ransomware

Ransomware

Which of the following should be done to reduce physical safety hazards around a newly installed computer? Verify all connections are seated properly Avoid placing other computers nearby Bundle loose cables with zip ties or Velcro straps Attach all peripherals to the computer

Bundle loose cables with zip ties or Velcro straps

A user wants to run a major update on a laptop. Which of the following should be considered before running any major updates? Restore folders from back up Change administrator account password Back up important folders Print all personal documents

Back up important folders

The manufacturer of a SOHO router has released a security fix for the router. Which of the following methods should be used to apply the fix? Change the admin password Apply the WEP key Update the firmware Hold the reset button

Update the firmware

Which of the following methods are MOST likely used to reduce the internal temperature of a computer? (Select TWO). Install a protective cover Reduce display brightness Air circulation Electronic recycling Liquid cooling

Air circulation Liquid cooling

Which of the following technologies would allow a user to run multiple operating systems at the same time on a single computer? Telepresence Cloud-based software Virtualization software Productivity software

Virtualization software

An employee is using a desk phone that is connected only via a network cable. Which of the following technologies is the phone using? LTE GSM VoIP CDMA

VoIP

Which of the following are reasons to verify backups? (Select TWO). To create a system image for easy restore To confirm all selected data was backed up To diagnose any backup media hardware failure To determine if backup software needs to be patched To ensure files can be restored

To confirm all selected data was backed up To ensure files can be restored

Which of the following storage media provides the FASTEST speeds when backing up large data files? Offsite storage Network-attached storage Locally attached storage Cloud-based storage

Locally attached storage

When storing a document in the cloud, a user needs to be: On a shared drive Using a USB cable Connected to the Internet In airplane mode

Connected to the Internet

Which of the following storage methods is MOST likely used in corporate settings to save large amounts of data in a secured manner? HTTP HTTPS FTPS FTP

FTPS

A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of the email and appears to be a string of random characters. Which of the following is the BEST course of action? Forward the email to a friend to ask for advice Reply to the sender asking for confirmation that is safe to open Delete the email without clicking on the link Click the link because malware protection software is installed on the computer

Delete the email without clicking on the link

Which of the following are core peripherals needed to use a desktop PC? (Select THREE). Monitor Keyboard Printer Mouse Speakers Mouse pad

Monitor Keyboard Mouse

Joe, a user, is setting up a new computer and wants to minimize the risk of a malicious software infection over the network. Which of the following should be configured on the new computer? (Select THREE). Password policies Multiple user accounts Software firewall Driver updates Operating system updates Anti-malware software

Software firewall Operating system updates Anti-malware software

A student wishes to share contacts with another students mobile device. Which of the following would be the easiest method to use? Network-attached storage Bluetooth sharing Local hard drive Peer-to-Peer network

Bluetooth sharing

A user with an outdated operating system is consistently browsing sensitive websites such as banking, email, and corporate intranets. The Internet browser of choice is one that has already lost patch support and is not updated anymore. Which of the following actions will remedy this situation? Uninstall all unused browser extensions and toolbars to help reduce risks Convert the user's account to an admin-level account, to provide better overall security Move to an alternate browser that still has consistent security update support Install multiple anti-malware and firewall products to harden the computing experience

Move to an alternate browser that still has consistent security update support

Which of the following commands is used to view the contents of a file? Save Open Copy Move

Open

Which of the following video connections provides the highest resolution? USB S-video HDMI VGA

HDMI

Which of the following software types BEST facilitates collaboration? Personal information manager Video editing software Instant messaging software CAD software

Instant messaging software

Which of the following is a benefit of setting up a computer to receive automatic updates from the OS vendor? Arranges the hard drive files in order Restores missing files that were lost or deleted Keeps the software current and applies security patches Provides the latest virus definitions to keep the compuer safe

Keeps the software current and applies security patches

An end-user has 16GB of RAM installed on a computer system. Which of the following describes why the OS only uses a maximum of 4GB of RAM? The operating system is 16-bit The computer has corrupted RAM The computer has a defective motherboard The operating system is 32-bit The computer has a virus

The operating system is 32-bit

Which of the following application types is MOST often used for doing a mail merge? PDF software Word processor Presentation software Personal information manager

Word processor

Which of the following are examples of video connectors? (Select TWO). VGA Serial HDMI eSATA PS.2

VGA HDMI

Which of the following devices transmits and receives printed images over a telephone line? Monitor Fax Scanner Webcam

Fax

Which of the following file types is use to consolidate a group of files? .rtf .m3u .avi .rar

.rar

Which of the following extension types are associated with document files? (Select THREE). .txt .odf .msi .rft .mp3 .tar

.txt .msi .rft

A user purchases a new desktop computer and requires assistance setting it up. Which of the following describes the BEST resource the user should reference? Technical community group Local retail store technical Internet search engine Manufacturer documentation

Manufacturer documentation

Which of the following describes the difference between open source and commercial operating systems? Open-source operating systems only run on desktop computers whereas commercial operating systems run on servers Open-source operating systems run on standard and non-standard hardware, whereas commercial operating systems only run on specific hardware Open-source operating systems can be downloaded and used by everyone, whereas commercial operating systems can only be used by companies Open-source operating systems are usually provided free of charge, whereas most commercial operating systems are usually provided at some cost

Open-source operating systems are usually provided free of charge, whereas most commercial operating systems are usually provided at some cost

To reduce the risk of installing unapproved or possibly malicious apps on a smartphone, a user should: Download apps from a user-supports community Use a search engine to identify safe apps Update the firmware to the latest version Utilize the vendor-provided app store

Utilize the vendor-provided app store

A printer is migrated between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install? OS Updates Drivers Application

Drivers

A technician is setting up a router and would like to increase the security level. Which of the following actions will achieve this? Installing anti-malware on the router Changing the default admin password Increasing transmission power Configuring multifactor logon authentication

Changing the default admin password

Which of the following is the BEST reason to change a wireless router's default SSID? To make it easier to identify in a location with several routers To make the network feel more personal To make it more difficult to join To make the network secure

To make it easier to identify in a location with several routers

Which of the following software is used to reduce the size of the file or folder? Desktop publishing Basic database Compression Anti-malware

Compression

A user is updating a website. Which of the following protocols will provide the MOST security when uploading the files? FTPS FTP SMTP HTTP SNMP

FTPS

Which of the following storage methods provides the HIGHEST redundancy and availability? Cloud-based storage Storage Area Network Locally attached storage Network Attached Storage

Cloud-based storage

Which of the following are types of access control attacks? Each correct answer represents a complete solution. Choose all that apply. Brute force attack Mail bombing Spoofing Dictionary attack

Brute force attack Mail bombing Spoofing

Which of the following is the bandwidth of an SCSI Ultra2 Wide I/O port? 50 MBps 160 MBps 320 MBps 80 MBps

80 MBps

Which of the following actions can a technician take to reduce the chances of static charges being built up? Each correct answer represents a complete solution. Choose three. Wear silken clothes Do not wear wrist strap Remove carpets from computer rooms Wear cotton clothes Increase humidity level

Remove carpets from computer rooms Wear cotton clothes Increase humidity level

You work as a computer technician. When you start your computer, you find that the computer's CMOS battery has failed. You replace the CMOS battery. What will be your next step after replacing the CMOS battery? Run the DEFRAG utility Create a partition on the hard disk drive Run the SCANDISK utility Reboot the computer and set the date and time

Reboot the computer and set the date and time

You work as a Network Administrator for Tech Perfect Inc. The company has a Windows-based network. You do maintenance work on a Windows 2000 Professional computer. You require to perform the following jobs: Exhaustive disk checking. Locate bad sectors (if any). Recover readable information. Which of the following commands will you use to accomplish the task? CHKDSK /v CHKDSK /i CHKDSK /f CHKDSK /r

CHKDSK /r

You are responsible for tech support at your company. You have been instructed to make certain that all desktops support file and folder encryption. Which file system should you use when installing Windows XP? FAT EXT4 FAT32 NTFS

NTFS

Which of the following DB-style connectors are used by SCSI-2 drive interface standard? Each correct answer represents a complete solution? Choose three. 40-pin female 25-pin female 68-pin female 50-pin female

25-pin female 68-pin female 50-pin female

Which of the following are removable storage devices/media? Each correct answer represents a complet solution. Choose three. CD-ROM SD card Hard disk drive USB Pen drive

CD-ROM SD card USB Pen drive

Which of the following uses a shorter wavelength and allows for almost six times more data storage than on a DVD? Blu-ray Disc Digital Linear Tape (DLT) Bluetooth Blue Jacking

Blu-ray Disc

Which of the following SCSI types use 16-bit bus? Choose 2. Fast Wide SCSI-2 Double Wide SCSI-2 Fast SCSI-2 Wide SCSI-2 Ultra-2 SCSI (Fast 40)

Fast Wide SCSI-2 Wide SCSI-2

Which of the following firewalls inspects the actual contents of packets? Packet filtering firewall Application-level firewall Circuit-level firewall Stateful inspection firewall

Application-level firewall

Which of the following protocols is widely used for setting up and tearing down multimedia communication sessions such as voice and video calls over the Internet (VoIP)? LDAP ICMP UDP SIP

SIP

Which of the following technologies can be used to encrypt the wireless networks? Each correct answer represents a complete solution. Choose two. WAP Kerberos WEP WPA

WEP WPA

Which of the following statements about the DVI-D connector are true? Each correct answer represents a complete solution. Choose three. It is used for only digital signal connections Its single link connector contains 18 pins It is used for both digital and analog signal connections Its dual link connector contains 24 pins

It is used for only digital signal connections Its single link connector contains 18 pins Its dual link connector contains 24 pins

Which of the following is a program initially designed to prevent phosphor burn-in on CRT and plasma computer monitors? Screensaver Monitor saver Debugger Spider

Screensaver

Which of the following is a framework for defining reusable software components that perform a particular function or a set of functions in Microsoft Windows? SSID ActiveX Cookies JavaScript

ActiveX

Which of the following file attributes are not available on a FAT32 partition? Each correct answer represents a complete solution. Choose two Compression Archive Hidden Encryption Read Only

Compression Encryption

You are selecting memory to put into a laptop. Which of the following types of RAM chips would most likely select? 144 PIN 72 PIN 240 PIN 184 PIN

144 PIN

You are responsible for the laptops used by travelling sales people in your company. These laptops all use Windows XP. You want the machines to go to a lower power state when they have been inactive for more than 10 minutes and are running on battery. The sales people complain that when their laptops go inactive they want them to return to active state very quickly. Which low power state should you use? Low Power Sleep Standby Hibernate

Standby

Which of the following protocols provides an encryption by using the Temporal Key Integrity Protocol (TKIP)? EAP WEP IPSec WPA

WPA

Which of the following devices has a 15-pin 3 row connector? Joystick port VGA monitor Parallel port Serial port

VGA monitor

You need to select a laptop for a traveling salesman. He will really need to stretch the battery life as long as possible so he wants low power options wherever possible. Which type of monitor should you select? LCD CRT Active Matrix Passsive Matrix

Passive Matrix

Which of the following do not support encrypted data transmission? Ethernet devices Infrared devices WiFi devices Bluetooth devices

Infrared devices

Which of the following does the image denote? ``` I I I __________ _______ _____ ___ ``` Ground Capacitor Resistor Terminator

Ground

You have an older Windows 98 computer. You wish to upgrade to Windows Vista Home Basic. What must you do? First upgrade to Windows 2000 then upgrade to Vista Home Basic First upgrade to Windows XP Pro, then upgrade to Vista Home Basic Simply buy and install the Windows Vista Home Basic Upgrade First upgrade to Windows XP Home, then upgrade to Vista Home Basic

First upgrade to Windows XP Home, then upgrade to Vista Home Basic

Which of the following is the lightest but most expensive battery used in laptops? NiMH NiCad Li-Ion Sodium-Ion

Li-Ion

Which of the following types of fire extinguishers are needed for combustible liquids' fire such as gasoline and kerosene? Class C Class B Class D Class A

Class B

Which of the following statements about Hardware Compatibility List (HCL) are true? Each correct answer represents a part of the solution. Choose two. It ensures that a computer and its components are compatible with the operating system before the operating system is installed It contains the listing of all the hardware that operating systems vendors have tested with their operating systems It ensures that a computer and its components are working properly It contains the license to use operating systems

It ensures that a computer and its components are compatible with the operating system before the operating system is installed It contains the listing of all the hardware that operating systems vendors have tested with their operating systems

Mark purchases a new computer and installs the Windows 2000 Professional operating system on it. He wants to connect the computer to the Internet. Which of the following actions can he take to protect his computer from unauthorized access, adware, and malware? Each correct answer represents a complete solution. Choose two. Configure a firewall on the computer Configure auditing on the computer Set hidden attributes on his important files Install all the service packs available for the operating system

Configure a firewall on the computer Install all the service packs available for the operating system

Which of the following devices does SCSI support? Each correct answer represents a complete solution. Choose all that apply. Tape drive Sound card CD drive Modem Hard disk drive

Tape drive CD drive

Which of the following standard displays is commonly used on 14 inch or 15 inch laptop LCD screens with a resolution of 1400 x 1050 pixels? SXGA+ UXGA WUXGA SXGA

SXGA+

Which of the following display standards has a resolution of 1400 x 1050 pixels? XGA UXGA SXGA+ WUXGA

SXGA+

Which of the following statements about High-Definition Multimedia Interface (HDMI) are true? Each correct answer represents a complete solution. Choose two. It is capable of delivering the highest quality digital video and multi-channel digital audio on a single cable It is an interface primarily used to connect hard disk and CD drives in a computer It is a new I/O bus technology that has more bandwidth than PCI and AGP slots It has two types of connectors: Type A and Type B

It is capable of delivering the highest quality digital video and multi-channel digital audio on a single cable It has two types of connectors: Type A and Type B

You are trying to select a particular wireless encryption algorithm. You are concerned that it implements as much of the wireless 802.11i standard as possible. Which encryption algorithm should you implement? WEP2 WPA2 WPA WEP

WPA2

Which of the following interfaces is the current standard for digital LCD monitors? DVE SVGA DVI VGA

DVI

Which of the following are touch screen technologies? Each correct answer represents a complet solution? Choose all that apply? Surface Wave Resistive Transitive Capacitive

Surface Wave Resistive Capacitive

Which of the following statements about Bluetooth are true? Each correct answer represents a complete solution. Choose two. It forms a network whenever two Bluetooth devices come within a range of ten meters It has a maximum transmission range of 200 meters It does not require a line-of-sight connection between devices It requires a line-of-sight connection between devices

It forms a network whenever two Bluetooth devices come within a range of ten meters It does not require a line-of-sight connection between devices

Which of the following statements about Standby Power Supply (SPS) is true? Each correct answer represents a complete solution. Choose two. It provides protection against power surges It provides protection against power drops and power surges It provides no protection against power surges It provides protection against under voltage

It provides no protection against power surges It provides protection against under voltage

Which of the following internal busses are used for expansion cards? Each correct answer represents a complete solution. Choose all that apply. PCI SATA PCI Express ISA

PCI PCI Express ISA

Which of the following types of batteries are used by toys and watches? Silver oxide Zinc-air Lead-acid Silver lead

Silver oxide

Which of the following are a form of online advertising on World Wide Web intended to attract Web traffic or capture email addresses? Pop-ups Signed script policy: Cookies Java applet

Pop-ups

Which of the following types of SATA hard disk drives is used for the Desktop computers? 3. 5 inches 6. 2 inches 1. 8 inches 2. 5 inches

3.5 inches

Which of the following hardware uses flash memory technology? PCMCIA card Smart card reader Secure digital card DDR2 SDRAM

Secure digital card

Which of the following are types of Random Access Memory (RAM)? Each correct answer represents a complete solution. Choose all that apply. EDO RAM DRAM SRAM VRAM NRAM

EDO RAM DRAM VRAM

Which of the following statements is true about the installation of Universal Serial Bus (USB) devices? A USB device can be plugged to a computer without restarting it A computer has to be restarted to install a USB device USB devices are non-Plug and Play Software drivers are not required for USB devices.

A USB device can be plugged to a computer without restarting it

Under which environmental conditions is the risk of Electrostatic discharge (ESD) the highest? Low temperature High humidity Low humidity High temperature

Low humidity

How many pins are available on a PS/2 Mini-DIN connector? 5 4 6 3

Rick works as your assistant. He is configuring a computer running Windows XP Professional to connect to a network. He needs to get IP information in the command prompt. He asks you about the usage and brief description of various switches used with a command. Which of the following command switches will you suggest that he use to get the required information of the command? [command] /&It; [command] /+ [command] /> [command] /?

[command] /?

You have a 2,8 Ghz Pentium 4 desktop computer running Windows 2000 Server operating system. You want to disable the hyper-threading on the computer. How will you disable the hyper-threading on the computer? Disable hyper-threading from the Computer Management utility Disable hyper-threading using jumper setting on the motherboard Disable hyper-threading from the Device Manager utility Disable hyper-threading from the Basic Input/Output System (BIOS)

Disable hyper-threading from the Basic Input/Output System (BIOS)

Which of the following technologies is used to detect unauthorized attempts to access and manipulate computer systems locally or through the Internet or an intranet? Demilitarized zone (DMZ) Firewall Intrusion detection system (IDS) Packet filtering

Intrusion detection system (IDS)

What is the display resolution of the WUXGA standard? 1024 x 768 pixels 1280 x 1024 pixels 1920 x 1200 pixels 1600 x 1200 pixels

1920 x 1200 pixels

You are responsible for purchasing computer hardware for a school district. You have been looking at various sales brochures advocating various types of memory. What would be one advantage to buying dual-channel memory? It will reduce memory bottlenecks It will be twice as fast as single channel memory It has no advantage over single channel memory It will have more memory capacity than single channel memory

It will reduce memory bottlenecks

Which type of memory chip has 168 pins? DMA DIMM DIP SIMM

DIMM

Which of the following types of batteries are considered as environmental hazards? Each correct answer represents a complete solution. Choose three. Button cell Lead-acid NiMH NiCd

Button cell Lead-acid NiCd

Which of the following slots on a motherboard are best for a video card? Each correct answer represents a complete solution. Choose two. PCIe PCI AGP EISA

PCIe AGP

Which of the following are used by FireWire 800 devices? 6-pin connectors 10-pin connectors 9-pin connectors 4-pin connectors

9-pin connectors

Rick works as a Network Administrator for Company Inc. He takes a backup of some important compressed files on an NTFS partition, using the Windows 2000 Backup utility. Rick restores these files in a FAT32 partition. He finds that the restored files do not have the compression attribute. What is the most likely cause? The FAT32 partition is corrupt and requires to be reformatted A FAT32 partition does not support compression The Windows 2000 Backup utility decompresses files while taking a backup The backup of files that are saved on an NTFS partition cannot be restored in a FAT32 partition

A FAT32 partition does not support compression

Which of the following statements about a docking station are true? Each correct answer represents a complete solution. Choose two. It allows a laptop to connect to desktop I/O devices such as full-sized keyboards, CRT monitors, etc Docking station is also known as a workstation It is a large circuit board found in a computer on which a CPU is mounted It is a specialized case into which an entire laptop can be inserted

It allows a laptop to connect to desktop I/O devices such as full-sized keyboards, CRT monitors, etc It is a specialized case into which an entire laptop can be inserted

You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit. What should you do? You will have to uninstall the upgraded operating system Use compatibility mode to run the 32-bit application You will need a 32-bit version of Vista, not 64-bit You will need to get the upgraded 64-bit version of the application

Use compatibility mode to run the 32-bit application

Which of the following cache levels are implemented on microprocessors? Each correct answer represents a complete solution. Choose two. Level 0 (L0) cache Level 1 (L1) cache Level 5 (L5) cache Level 2 (L2) cache

Level 1 (L1) cache Level 2 (L2) cache

Your Windows XP hard drive has 2 partitions. The system partition is NTFS and the other is FAT. You wish to encrypt a folder created on a system partition for the purpose of data security. Which of the following statements is true about this situation? Since the operating system is on the NTFS partition, you can encrypt files on both You can only encrypt files on the FAT partition You can only encrypt files on the NTFS partition You cannot encrypt files on either partition

You can only encrypt files on the NTFS partition

How many devices can be connected to an IEEE 1394 port? 63 127 256 1

Which of the following wireless standards has a transmission speed of up to 720 kbpps? Infrared Bluetooth IEEE 802.11a WiFi

Bluetooth

Which of the following is a fake target that deters hackers from locating your real network? Honeypot KFSensor Malware Spyware

Honeypot

Which of the following ports support hot swapping? Each correct answer represents a complete solution. Choose two. USB Parallel Serial IEEE 1394

USB IEEE 1394

Which of the following types of attacks entices a user to disclose personal information such as social security number, bank account details, or credit card number? Password guessing attack Spoofing Phishing Replay attack

Phishing

Your customer is using Windows Vista and complains about the quality of picture he is getting on his monitor. You find that you cannot adjust the refresh rate or the resolution. What is the most likely cause? The video card is not recognized by Windows The monitor is not compatible with the video card The video card has failed The video card does not have enough video RAM

The video card is not recognized by Windows

Which of the following will you use to clean your laptop screen? Each correct answer represents a complete colution. Choose two. Detergent Slightly wet and soft cloth Rough cloth LCD screen cleaner

Slightly wet and soft cloth LCD screen cleaner

What is the maximum resolution that SXGA video technology supports? 2560 x 1600 1024 x 768 1280 x 1024 1280 x 720

1280 x 1024

Which of the following typically involves the provision of dynamically scalable and often virtualized resources as a service over the Internet? Thin client Cloud computing Application Virtualization Terminal services

Cloud computing

FC0-U51 Flashcards

(283 cards)