Final Flashcards
What is a plan for labor and production for the intermediate term with the objective to minimize the cost of resources needed to meet demand?
Aggregate operations plan
p. 246
Which is not a benefit of sales and operations planning?
Better customer service
Lower inventory
Shorter customer lead times
Stabilized production rates
Gives top management a handle on the business
All are benefits
p. 246
The process of sales and operations planning consists of
a series of meetings, finishing with a high-level meeting where key intermediate-term decisions are made
8.6
T/F Sales and operations planning must occur at an aggregate level and also at the detailed individual product level
True
8.6
Aggregation on the supply side is done by ___, and on the demand side it is done by ___
product families
groups of customers
8.9
Sales and operations planning was coined by companies to refer to aggregate planning
The new terminology is meant to
capture the importance of cross-functional work
8.9
Single version of the truth:
Formal process translating the one version of truth into actual supply plans:
Provide a forum for cross functional unit discussion:
Demand
Supply
Capabilities
8.18
In general, the external environment is (inside/outside) the production planner’s direct control?
outside
8.19
Complementary products work for firms facing ___demand fluctuations
cyclical
8.19
With services, cycles are more often measured in ___ than ___
hours
months
8.19
Production Planning Strategies: The following describes…
Match the production rate by hiring and laying off employees
Must have a pool of easily trained applicants to draw on
Chase strategy
8.20
Production Planning Strategies: The following describes…
Vary the number of hours worked through flexible work schedules or overtime
Stable workforce—variable work hours
8.20
Production Planning Strategies: The following describes…
Demand changes are absorbed by fluctuating inventory levels, order backlogs, and lost sales
Level strategy
8.20
the process of allocating the right type of capacity to the right type of customer at the right price and time to maximize revenue or yield
yield management
8.25
yield management has existed as long as there has been (limited/unlimited) capacity for serving customers
limited
8.25
Which is false? Yield Management Most Effective When… Demand can be segmented by customer Fixed costs are high and variable costs are low Inventory is perishable Product can be sold in advance Demand is highly variable
All are true
8.28
Elicit- Dark Trade:
What is a micro driver behind elicit trade?
Survival
From an operational perspective, yield management is most effective under which of the following circumstances?
Demand cannot be segmented by customer
Inventory is perishable
Fixed costs are low and variable costs are high
The customer is a “captive” of the system
Inventory is perishable
q8
Regarding production planning strategies, a “pure strategy” is more widely applied in industry than a “mixed strategy.”
True
False
F
q8
In conducting aggregate operations planning there are a number of required inputs. Which of the following pairs are both considered inputs external to the firm?
Inventory levels and market demand
Raw material availability and competitor’s behavior
Current workforce and economic conditions
Current physical capacity and market demand
Raw material availability and competitor’s behavior
q8
Matching the production rate to the order rate by hiring and laying off employees as the order rate varies is which of the following pure production planning strategies? Stable workforce, variable work hours Chase Level Meeting demand
Chase
q8
Which of the following is a production planning strategy presented in the textbook? Level Strategic Balanced Synchronous
level
q8
The main purpose of aggregate operations planning is to specify the optimal combination of which of the following?
Workforce levels and inventory on hand
The strategic plan and the products available for sale
Operational costs and the cash flow to support operations
Inventory on hand and financing the costs for that inventory
Workforce levels and inventory on hand
q8
From an operational perspective, yield management is least effective under which of the following circumstances?
Demand can be segmented by the customer
The product can be sold in advance
The product can be kept to be sold when demand is stronger
Fixed costs are high and variable costs are low
The product can be kept to be sold when demand is stronger
q8