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Flashcards in Final Deck (35)
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1
Q

Conformance quality is a strategic decision for a firm

A

False

2
Q

People had a message about outstanding quality. What was part of the message?

A

Customer focus

3
Q

A flowchart as part of six sigma improvement process might be found in which DMAIC category

A

Define

4
Q

Fishbone diagram is in which DIAMAC category

A

Analyze

5
Q

Pareto chart is in which DMAIC category

A

Measure

6
Q

What companies are eligible for the baldrige award

A

Auditing firms

7
Q

Dimension of design quality that concerns the characteristics of the product is what

A

Aesthetics

8
Q

One of the daily delicate balancing acts that logistics managers have to perform involves the trade off between transportation costs and fulfillment speed

A

True

9
Q

Avg cost of inventory in the US is 20-25 percent of value

A

False

10
Q

Which is not one category of manufacturing inventory

A

Just in time

11
Q

Which of the following is an inventory holding cost

A

Breaking

12
Q

Which is a fixed time inventory model

A

Periodic system model

13
Q

Which is not an assumption of the basic fixed order whisking inventory model

A

Diminishing returns to scale of holding inventory

14
Q

Henry Ford used JIT concepts as he streamlined his moving assembly lines to make automobiles in the early 1900s

A

True

15
Q

Lean production replaced JIT in the 1990s because JIT didn’t address the problem of reducing waste

A

False

16
Q

Group technology cells help to eliminate movement and queue time between operations

A

True

17
Q

The goal of JIT production is to drive all inventory queues lower

A

False

18
Q

Uniform plant loading is where you schedule production with different amounts of the same product each day of the week to permit variation to meet changing demand requirements

A

False

19
Q

Which is related to lean production

A

Philosophy of waste elimination

20
Q

To implement lean production schedules a firms should do what

A

Have excess capacity

21
Q

To implement a flow process in developing a lean system a firm may do what

A

Reduce setup or changeover time

22
Q

An activity where the parts that go into each unit are periodically removed from inventory and accounted for based on the number of units produced is called

A

Backflush

23
Q

Lean concepts discussed in the text don’t include what

A

Kaizen burst

24
Q

Strategic sourcing is the development and management of supplier relations to acquire goods in a way that achieves the immediate needs of the business

A

True

25
Q

Retailer behavior when stocking during promotion periods is called backward buying

A

False

26
Q

Best strategy for innovative products is the use either a responsive or an agile supply chain

A

True

27
Q

Logistics is a term indicating transportation choices for goods produced internally but consumed domestically

A

False

28
Q

Organizationally driven reason for outsourcing is that it can improve effectiveness on what the firm does best

A

True

29
Q

Inventory turnover ratio used in measuring supply chain efficiency is found by the ratio of which of the following

A

Cost of goods sold/avg aggregate inventory value

30
Q

Total value of all items held in inventory at firm valued at cost

A

Avg aggregate inventory value

31
Q

Effect of lack of synchronization among supply chain members is referred to as which of the following

A

Bullwhip effect

32
Q

What is not an organizationally driven reason for outsourcing

A

Improve credibility and image by associating with superior providers

33
Q

What is an improvement driven reason for outsourcing

A

Shorten cycle time

34
Q

What is not an improvement driven reason to outsource

A

Enhance effectiveness by focusing on what you do best

35
Q

When considering outsourcing, what should firms avoid

A

Giving the outsourcing partner opportunities to become a strong competitor