Final Exam Flashcards
(210 cards)
What is the purpose of performing a health assessment?
To make a clinical judgment or diagnosis about the individual’s health state or response to actual or risk health problems and life processes, as well as diagnosis about higher levels of wellness.
subjective data
what the patient says about himself or herself
objective data
what you obtain through physical examination
Complete assessment
complete health history & full physical exam. describes the current & past health state & forms a baseline. collected by a primary physician
problem focused assessment
limited or short-term problem. collect a “mini” database, smaller in scope & more targeted than the complete database. Concerns mainly one problem, one cue complex, or one body system. used in all settings.
Follow-up assessment:
he status of any identified problems should be evaluated at regular & appropriate intervals. What change has occurred? is the problem getting better or worse?
use in all settings to follow up both short term & chronic health problems
Emergency assessment
urgent, rapid collection of crucial information & often is compiled concurrently w/ lifesaving measures. emergency rooms or emergency.
open-ended questions
prompts pt’s to describe a situation in more than one or two words. leads to discussion in which pt’s actively describe their health status
closed-ended questions
limit the pt’s answers to yes or no or a number or frequency of symptoms. elicit cold facts
Review the positive nonverbal behaviors that promote communication during an interview and be able to identify examples of each.
Physical appearance Posture Gestures Facial expression Eye contact Voice Touch
facilitation
encourage client to say more, shows a person that you are interested
reflection
echoes the client’s words by repeating part of what a person has just said. Mirroring client’s words can help person elaborate on a problem
empathy: names a feeling and allows its expression. allows a person to feel accepted & strengthens rapport
clarification:
use this when the person’s word choice is ambiguous or confusing. Also used to summarize the person’s words to make them clearer & ask if you’re on the right track
confrontation
this response includes your own thoughts & feelings. You have observed a certain action, feeling, or statement & you now focus the person’s attention on it. you give your honest feedback on what you see or feel. ex: “you say it doesn’t hurt but when i touch you here, you grimace”
leading or biased questions
Asking a man, “you dont smoke, do you?” implies that one answer is better than another. if a person wants to please you, either he is forced to answer in a way corresponding to your values or he feels guilty when he must admit to the other answer.
ten traps of interviewing
- providing false assurance or reassurance
- giving unwanted advice
- using authority: “your dr/nurse knows best
- using avoidance language- “passed on” to avoid reality or hide their feelings
- distancing- impersonal speech to put space bw a threat & the self. ex: “there is a lump in the left breast”
- using professional jargon- adjust your vocab to ensure understanding
- using leading or biased questions
- talking too much
- interrupting
- using “why” questions- answer to why questions is “because”
intimate zone:
0 to 1.5 feet.
visual distortion occurs, best for assessing breath & other body odors
personal distance:
1.5 to 4 ft.
perceive as an extension of the self, similar to bubble. voice moderate, body odors inapparent, no visual distortion, much of physical assessment occurs at this distance
social distance:
4 to 12 ft.
used for impersonal business transactions. perceptual info much less detailed. much of the interview occurs at this distance.
public distance:
12+ feet.
interaction with others impersonal speaker’s voice must be projected. subtle facial expressions imperceptible
What are the techniques for promoting therapeutic communication and building rapport?
- time & place of the interview & succeeding physical exam.
- intro of self & a brief explanation of your role
- the purpose of the interview
- how long it will take
- expectation of participation for each person
- presence of any other people
- confidentiality & to what extent it may be limited
- any costs that the pt must pay
What is the purpose of using silence during an interview?
- gives the patients time to collect his or her thoughts
- gives you an opportunity to observe the pt unobtrusively & note nonverbal cues.
- Silence also gives you time to plan your next approach
Review the “rules” of using an interpreter.
- before locating an interpreter, identify the language the person speaks at home. it may differ from the language spoken publicly
- when possible, use a trained interpreter, preferably one who knows medical terms
- avoid interpreters from a rival tribe, state, region, or nation
- be aware of gender, age, & socioeconomic differences bw the interpreter & the client
biographic data
name, address, phone #, age & birth date; birthplace, gender, marital partner status, race, ethnic origin, & occupation. primary language & change in occupation