Final Exam Flashcards

(81 cards)

1
Q

When a sport organization develops a pricing strategy, which factor is being considered when the organization analyzes laws pertaining to government regulations and the economic situation?

A

Climate

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2
Q

Giveaways, coupons, and free samples are examples of

A

Activities and Inducements

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3
Q

Officials, trainers, and sports psychologists are examples of

A

Support Services

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4
Q

The media, corporate sponsors, and spectators are __________ factors that affect the market climate.

A

External

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5
Q

What are the four elements of the marketing mix?

A

Product, Price, Place, Promotion

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6
Q

Players, owners, and team management are __________ factors that affect the market climate.

A

Internal

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7
Q

Because sport is __________, marketers often sell items such as T-shirts that serve as lasting reminders of the overall sport experience.

A

Perishable

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8
Q

“To some fans, a high-scoring game is exciting. To other fans, it is boring.” This statement illustrates which of the following aspects of sport?

A

Sport is subjective

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9
Q

One of the most important roles of sport marketing is carrying out the __________ of an organization.

A

Mission

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10
Q

Presenting the product in the best possible manner to encourage the target audience to purchase it is called __________.

A

Packaging

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11
Q

Physical surroundings and antecedent states are examples of
________
influences on consumer decision making in sport.

A

Situational

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12
Q

Selected market segments are referred to as

A

Target Market

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13
Q

Belief that only women should attend soccer games represents which component of attitude

A

Cognitive

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14
Q

When you buy a product and then question your judgment about it, you are experiencing cognitive

A

Dissonance

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15
Q

Direct and indirect ____ groups influence our participation and purchase decisions

A

reference

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16
Q

_____ and ____ exert a great deal of influence on the attitudes, values, and perceptions that we develop

A

Family, Friends

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17
Q

A _____ is the focus of an organization’s marketing efforts

A

target market

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18
Q

Indirect reference groups do not require ____ contact, but they can be highly ____

A

Direct, Influential

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19
Q

A positive level of arousal is called

A

eustress

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20
Q

Reporters who cover the news and writing articles for a newspaper or magazine are members of the __________ media.

A

print

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21
Q

The __________ communication model focuses on communication give and take between a sport organization and its key publics.

A

two-way

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22
Q

A communication model that focuses exclusively on the flow of information from the sport organization to its publics is an example of the __________ model of public relations.

A

one-way

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23
Q

An organizational function that fosters the development of positive relationships between the organization and its most important publics is called __________ relations.

A

public

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24
Q

An organizational activity designed to demonstrate social responsibility and generate long-term goodwill in the community is called __________ relations.

A

Community

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25
Community relations professionals are frequently responsible for creating, organizing, and executing __________ initiatives.
charitable
26
Which of the following terms means "assigning meaning to the communicated message"?
encoding and decoding
27
Sport __________ professionals are responsible for creating, organizing, and executing charitable initiatives and other programs that involve the sport entity in community enhancement.
Community Relations
28
__________ refers to elements that interfere with reception of the message.
Noise
29
Reporters who cover news for a radio or television outlet are members of the __________ media.
broadcast
30
One of the most sensitive ethical issues that media relations professionals must deal with is
privacy
31
The financial statement that shows the financial position of an enterprise at a particular point and time is the:
Balance sheet
32
Which of the following are assets?
Short-term Investment Supplies Cash Inventory
33
A balance sheet does not
present revenues and expenses of an enterprise
34
Which of the following is not a liability
Common Stock
35
As an economic concept, scarcity applies
both money and time
36
Which is the most accurate definition of the study of economics? Economics is the study of
Choices we make because of scarcity
37
If a rise in supply exceeds a rise in demand, then we should expect
the equilibrium price will fall while the equilibrium quantity will rise.
38
If the price of a good decreases while the quantity of the good exchanged on markets decreases, then the most likely explanation is that there has been
Decrease in demand
39
The increase in production of a product as its price increases and the decrease in production as its price falls is known as
Law of supply
40
Market ____ is the price at which the quantity demanded equals the quantity supplied
equilibrium
41
The Law of ____ states that consumers will demand less of a product as its price increases and more as its price fall
demand
42
A recent study found that B2C sport ticket sales professionals spend the most time doing what activity?
Selling on the phone
43
Which of the following factors has not contributed to increased investment in sales infrastructure by sports organizations?
Increased competition for top-paid players
44
Sport Equipment and Supply and Manufacturing as a career area refers to individuals and companies who are involved in the sales, distribution and manufacturing of sports related equipment, products and supplies.
True
45
Which of the following educational paths are appropriate for someone interested in pursuing a job in the Sport EquipmentSupply and Manufacturing career area?
Engineering Sport Management Art Design Business
46
Which of the following are challenges for the Sport Equipment Supply and Manufacturing career area?
Competition Rising Costs Environmental Compliance Need to maintain profits
47
Hammer Strength, Life Fitness and 2XL are all part of the Sport Equipment Supply and Manufacturing career area.
True
48
By definition, Nike woud not be a company identified as being a member of the Sport Equipment Supply and Manufacturing career area.
False
49
Companies involved in the distribution of sport related products are not a part of the Sport Equipment Supply and Manufacturing career area.
False
50
The Spalding company would be considered a part of the Sport Equipment Supply and Manufacturing career area.
True
51
If I have questions about the Sport Equipment Supply and Manufacturing career path, I should post a question in the Moodle forum.
true
52
Who is directly responsible for creating the facility's standard operating procedures and ensuring that these procedures are administered correctly?
Facility Manager Facility Director
53
Who is directly responsible for managing events such as ice shows, political rallies, and athletic events?
Event Coordinator
54
There has been a rise in construction and renovation of sport and entertainment facilities in the U.S. and worldwide
True
55
Facility and Event Management was defined as an interdisciplinary field devoted to the coordination of space, infrastructure, people and organization, often associated with the administration of sports fields & arenas, where sport and other special events take place.
True
56
An ice arena is an example of a multipurpose facility.
False
57
Which of the following are not jobs in facility management?
Facility Director Operations Manager Event coordinator
58
Which of the following is a job that one would expect to find in event management?
Executive Director Operations Division manager Public Relations Manager
59
Scheduling is considered a post event step during the event management process.
False
60
Evaluation and cleaning up are considered post event tasks.
True
61
Parking, seating, customer servicem crowd management, and alochol policies are all considered part of the staging process.
True
62
The purpose of ______ law is to remedy a wrong done to a single injured plaintiff.
Tort
63
Enactments made by a legislature and expressed in a formal document are considered
Statues
64
_____ represents a negative false statement that results in damage to a person's reputation, pride, and integrity.
Defamation
65
Invasion of privacy and defamation are examples of what?
Intentional Torts
66
The Law of ____ is also known as the law of private agreements
Contracts
67
A legal case establishing a principle or rule that a court may need to adopt when deciding subsequent cases with similar issues or facts is referred to as
precedent
68
____ is the failure to act as another reasonable, prudent professional would have acted in a similar circumstance.
Negligence
69
Fundamentals of contract law
1. Valid Offer 2. Manifestation of acceptance of the offer 3. Exchange of value gained through the contract
70
_____ relieve a business and its employees of responsibility for their acts of ordinary negligence.
Waivers
71
The Unlawful Internet Gambling Enforcement Act (UIGEA) prohibits online gambling sites from operating in the United States; however, it includes a specific exception for ____
Fantasy sports
72
_____ is the body of law derived from the judgments and decrees of the courts rather than those laws created by legislatures.
Common Law
73
Sport has the potential to contribute to the positive development and stability of
Individuals and Soceity
74
Sport sociology examines which of the following?
Organization of groups
75
How do young children learn to think and behave in accordance with the multiplicity of social roles available to them?
Role Learning
76
Which of the following campaigns specifically targets LGBTQ fans?
Pride
77
Steering minority players away from the quarterback position is a form of
Stacking
78
Before Title IX, most administrators and coaches of women's intercollegiate sport teams were
Women
79
In bringing people together by giving them a sense of personal identity, group membership, and social identification, sport serves as a __________.
Unifier of people
80
The irrational fear or intolerance of homosexuality, gay men, or lesbians is called
Homophobia
81
Since the passage of Title IX, the number of female coaches for women's teams has decreased.
True