Final exam - Project MGMT

Question 1

____ involves allocating the overall cost estimate to individual work items to establish a baseline for measuring performance.

Answer 1

Determining the budget

Question 2

Project managers should focus on ____, since they can control them.

Answer 2

Direct Costs

Question 3

There does not need to be a change control system to define procedures for change

Answer 3

False

Question 4

_____ includes the processes required to ensure that a project team completes a project within an approved budget

Answer 4

Project Cost MGMT

Question 5

____ is the earned value minus the planned value

Answer 5

SV

Question 6

____ helps you develop an accurate projection of a project’s financial costs and benefits

Answer 6

Life Cycle Costing

Question 7

The ____ is the ratio of actual work completed to the percentage of work planned to have been completed at any given time during the lifecycle of the project or activity

Answer 7

RP

Question 7

___ is a project performance measurement technique that integrates scope, time and cost data

Answer 7

Earned Value Management

Question 8

______ allow for future situations that may be partially planned for

Answer 8

Contingency reserves

Question 9

If cost variance is a positive number it means that performing the work cost more than planned

Answer 9

False

Question 10

Variances are calculated by subtracting the actual cost or planned value from _____

Answer 10

EV

Question 11

Tom DeMarco, a well-known Arthur on Software development, suggests ____ reasons for the inaccuracy of many information technology project cost estimates and some ways to overcome them

Answer 11

4

Question 12

The project management plan, project funding requirements, work performance at that time, and organizational process assets input for the process of ____

Answer 12

Controlling costs

Question 13

The ___ is an estimate of the value of the physical work actually completed

Answer 13

EV

Question 14

Any new technology or business process is untested and has inherent risks

Answer 14

True

Question 15

_____, With assistance from financial expert in their organizations, should create estimates of the costs and benefits of the project for its entire lifecycle

Answer 15

Project managers

Question 16

____ Use the actual cost of previous, similar project as the basis for estimating the cost of the current project

Answer 16

Analogous estimates

Question 17

A ____ Is used to allocate money into an organization’s budget

Answer 17

Budgetary estimate

Question 18

____ Addresses how well a product or service performs the customers intended use

Answer 18

Performance

Question 19

True or false

Control charts are ones who used in the analysis phase of the DMAIC process

Answer 19

False

Question 20

T/F

Quality planning implies the ability to anticipate situations and prepare actions that bring about the desired outcome

Answer 20

True

Question 21

T/F

The quality planning process involves taking responsibility for quality throughout the project’s life cycle

Answer 21

False

Question 22

____ Is the cost of evaluating processes and their output to ensure that our project is error-free or within an acceptable error range

Answer 22

Appraisal cost

Question 23

____ Is an independent tests performed by end-users prior to accepting the delivered system

Answer 23

User acceptance testing

Question 24

One of _____ 10 steps states that an organization should build awareness of the need and opportunity for improvement

Answer 24

Juran's

Question 25

____ Is action taken to bring rejected items into compliance with product requirements or specs or other stakeholder expectations

Answer 25

Rework

Question 26

____ corrects or prevents further quality problems based on quality control measurement

Answer 26

Process adjustments

Question 27

____ a Quality system standard developed by ISO is a three-part continuous cycle of planning controlling and documenting quality in an organization

Answer 27

ISO 9000

Question 28

Project quality management involves ____ main process

Answer 28

Three

Question 29

ISO 9000 provides minimum requirements needed for an organization to meet its quality certification standards

Answer 29

True

Question 30

It took only ____ years for 50 million people to use the Internet compared to 25 years for 50 million people to use telephones

Answer 30

Five

Question 31

True or false | Design of experiments cannot be applied to project management issues such as cost and schedule trade-offs

Answer 31

False

Question 32

The main outputs of____are a quality management plan, quality metrics, quality checklist, a process improvement plan, project project document updates

Answer 32

Quality planning

Question 33

____ Addresses The ease of performing maintenance on a product

Answer 33

Maintainability

Question 34

____ Helps you identify the vital few contributors that account for most quality problems in the system

Answer 34

Pareto charts

Question 35

____ Is a comprehensive and flexible system for achieving, sustaining and maximizing business success

Answer 35

Six Sigma

Question 36

An important tool used in the ____ phase of the DMAIC process is the fishbone or Ishikawa diagram

Answer 36

Analyze

Question 37

____ Generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization

Answer 37

Benchmarking

Question 38

True or false Organizational policies related to quality, the particular project scope statement and product descriptions, and related standards and regulations are all important input to the quality assurance process

Answer 38

False

Question 39

____ involves monitoring specific projects results to ensure that they comply with developing quality standards while identifying ways to improve overall quality

Answer 39

Performing quality control

Question 40

____ helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes

Answer 40

CMMI

Question 41

____ Are the system special characteristics that appeal to users

Answer 41

Features

Question 42

____ Involves periodically evaluating overall project performance to ensure that the project will satisfy developing relevant quality standards

Answer 42

Performing quality assurance

Question 43

The ____ Process is often associated with the technical tools and techniques of quality management, such as Pareto charts, quality-control charts, and statistical sampling

Answer 43

Quality control

Question 44

A ____ Is a graphic display of Data that illustrates the results of a process over time

Answer 44

Control chart

Question 45

____ Determines if the products or services produced as part of the project will be accepted or rejected

Answer 45

Acceptance decisions

Question 46

Key outputs of ____ process by project staff assignments, resource calendars, and project management plan updates

Answer 46

Acquiring the project team

Question 47

At the bottom of Maslows structure are____ needs

Answer 47

Physiological

Question 48

True or false | People who need institutional power or social power want to organize others to further the goals of the organization

Answer 48

True

Question 49

True or false A responsibility assignment matrix ( RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS

Answer 49

False

Question 50

____ Refers to the amount of individual resources an Existing schedule requires during specific time periods

Answer 50

Resource loading

Question 51

According to Thamhain and Wilemon ____ is the legitimate hierarchical right to issue orders

Answer 51

Authority

Question 52

The highest level of needs in Maslow's structure is referred to as a ____ need

Answer 52

Growth

Question 53

The main outputs of ____ process are performance assessment and enterprise environmental factors updates

Answer 53

Developing the project team

Question 54

____ Involves identifying and documenting project roles, responsibilities, and reporting relationships

Answer 54

Developing the human resource plan

Question 55

____ Involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance

Answer 55

Managing the project team

Question 56

____ Found that people are motivated to work mostly by feelings of personal achievement and recognition

Answer 56

Herbert

Question 57

____ Fill in for project managers in their absence and assist them as needed

Answer 57

Deputy project managers

Question 58

The ____ Present subjects with a series of ambiguous pictures and asked them to develop a spontaneous story for each picture, assuming they will project their own needs into the story

Answer 58

TAT

Question 59

____ It's best known for developing theory X and theory Y

Answer 59

Douglas McGregor

Question 60

____ Emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers

Answer 60

Theory z

Question 61

Psychologist David merril describes ____ as reactive and people oriented

Answer 61

Amiables

Question 62

Information regarding the content of the essential project communication comes from the ____

Answer 62

Work breakdown structure

Question 63

True or false | Team members often create consolidated progress reports based on the information received from team leaders

Answer 63

False

Question 64

____ Involves determining the information and communications needs of the stakeholders

Answer 64

Planning communications

Question 65

____ Involves making needed information available to project stakeholders in a timely manner

Answer 65

Distributing information