Final exam Review Flashcards
Feedback to help receiver expand knowledge, sharpen skill, improve capability
Coaching
Feedback to rate or rank against a set of standards, to align expectations, to inform decision making
Evaluation
Feedback to see, acknowledge, connect, motivate, thank
Appreciation
empathy: Knowing how other people think and feel
Cognitive
Empathy: Feeling another person’s emotions
Emotional empathy
Empathy: Having a physical reaction in response to what someone else is experiencing
Somatic
An individual is not thinking about change in the near future
pre-contemplation
Has a desire to change within the near future
Contemplation
Has a plan, hasn’t taken action yet
Preparation
Marks the beginning of actual change
Action
Successful maintained behavior change for at least six months
Maintainence
Leadership: Idealized Influence
Inspirational motivation
Intellectual stimulation
Individualized consideration
Transformational
Leadership Styles: Contingent reward
Leadership Styles: Transactional
Leadership style: Revolves around power
Directs and controls all activities
Low follower autonomy
Demands obedience
Authoritarian
Leadership style: Hands off approach
Non-transactional
Laissez-faire
Leadership style: Extremely self-aware
Leads from own core values
Strong sense of purpose
Builds relationships
Disciplined, focused
Authentic
Leadership style: Seek to help, develop, guide followers
Sensitive to emotional well-being
Puts followers first
Strong moral/ethical code
SERVANT
when there are two morally correct courses
of action, but they cannot both be followed at the same
time.
Ethical dilemma
practitioner knows the course of action to
take, but for whatever reason, they do not take it.
ethical distress
practitioner is confronted by challenges or
threats to personal moral duties and values.
Ethical problem
-ability to have the perseverance, the toughness, the
conviction and the courage to take action to correct something that you know is wrong
Moral courage
-prioritizes moral values over
motives such as self gratification, making money, revenge, protecting
your reputation or protecting your organization
Moral Motivation (professionalism)
-deciding which action is right or wrong because you
are able to assess how the different lines of actions that you could take will affect other people
moral judgement
-ability to interpret the situation and project the
consequences of your actions
Moral sensitivity