Final Questions Flashcards
What area’s primary responsibilities include:
- Security
- Parking
- Well seen places
- Trash
- Grounds to walk dogs
Outside
What area’s primary responsibilities include:
- Reception area
- Exam rooms
- Pharmacy
- Restrooms
Outpatient
What area's primary responsibilities include: -Treatment area -Grooming -Kennels -Critical Care Hospitalized area
Inpatient
What area’s primary responsibilities include:
- Prep room
- Operating room
- Radiology
- Recovery
Surgical
What area’s primary responsibilities include:
- Dr. office
- Business office
- Employee lounge
- Library
- Storage area
Support
What percent of hospital management is cleanup?
90%
What is the primary thing that attracts clients?
Location
What is the secondary thing that attracts clients?
Price Comparison
What is internal marketing?
Reaching Out to Existing Clients
What is external marketing?
Reaching Out to Possible Clients
What is the highest priority for all hospital staff?
Animal Security & Safety
What percent of communication is verbal? What percent is body language?
40% Verbal, 60% Body Language
Who is ultimately responsible for learning and following the guidelines of handling hazardous materials in a clinic?
Employee (YOU)
What is the biggest reason behind human injury in a hospital or clinic?
Improper Restraint/Mishandling of Animals
What are the zoonotic diseases that technicians can be exposed to?
Rabies, Lyme Disease, Giardia, Pathogenic Bacteria, & Fungal
TRUE/FALSE
Parvo is a zoonotic disease that we often carry home to our pets
FALSE
Why should you wear gloves, eye protection, and a mask while performing a dental cleaning on an animal?
Avoid Bacteria
Why shouldn’t food be stored in the same area as medical supplies in a fridge?
Cross Contamination
What is the difference between a primary and secondary container?
Primary = Container it came in with proper label Secondary = Not original container, new OSHA label is put on
What are the two types of pharmacy laws?
State & Federal
What are pharmacy state laws?
Local Distribution of Drugs Within the State
What are pharmacy federal laws?
Affect the Public Safety, Controls What Can be Recieved
What organ is most responsible for the metabolism of a drug when it enters the body?
Liver
What organ is most responsible for the elimination of a drug when in the body?
Kidneys