💙Formal & Informal Flashcards

1
Q

Please let us know your requirements.

A

What do you need?

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2
Q

Thank you for your email received 3rd December.

A

Thanks for the email of 3rd Dec.

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3
Q

I am afraid I will not be able to attend.

A

Sorry, I can’t make it.

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4
Q

We regret to advise you that…..

A

I’m sorry to tell you that…..

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5
Q

I can assure you that…..

A

I promise…..

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6
Q

I was wondering if you could…..

A

Could you…..?

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7
Q

We note from our records that you have not…..

A

You haven’t…..

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8
Q

We would like you to remind you that…..

A

Don’t forget…..

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9
Q

It is necessary for me to…..

A

I need to…..

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10
Q

Would you like me to…..?

A

Shall I…..?

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11
Q

However…/ In addition…/ Therefore…

A

But…/ Also…/ So…

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12
Q

I would be grateful if you could…..

A

Please could you…..

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13
Q

Please accept our apologies for…..

A

I’m sorry for…..

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14
Q

With regard to….. (or With reference to)

Further to your last email, …..

A

Re…

Re your email, …..

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15
Q

I look forward to meeting

A

See you next week.

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16
Q

assistance

A

help

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17
Q

due to

A

because of

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18
Q

enquire (inquire)

A

ask

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19
Q

further

A

more

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20
Q

inform

A

tell

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21
Q

information

A

facts

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22
Q

obtain/ receive

A

get

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23
Q

occupation

A

job

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24
Q

possess

A

have

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25
provide
give
26
repair
fix
27
request
ask for
28
requirements
needs
29
reserve
book
30
varify
check/ prove
31
[Indirect: polite/ diplomatic] Could you.....? I was wandering if you could.....?
[Direct] Can you.....? Please could you.....
32
[Indirect: polite/ diplomatic] Is it all right if I.....? I wonder if I could.....
[Direct] Can I.....? Could I.....?
33
[Indirect: polite/ diplomatic] Would you like me to.....? Do you need any help with.....?
[Direct] Can I.....? Shall I.....?
34
[Indirect: polite/ diplomatic] Why don't we.....? Perhaps we should.....?
[Direct] What about.....(+ ing) ? Shall we.....?
35
[Indirect: polite/ diplomatic] I'm afraid there is a small problem. It seems there is a slight problem.
[Direct] | There is a problem.
36
[Indirect: polite/ diplomatic] That might be quite expensive. Won't that be a bit expensive?
[Direct] | That will be very expensive.
37
[Indirect: polite/ diplomatic] | I'm not sure we can do that.
[Direct] | We can't do that.
38
[Indirect: polite/ diplomatic] | Actually, that doesn't give us much time.
[Direct] | That gives us very little time.
39
[Indirect: polite/ diplomatic] | Wouldn't it be better to ask Lucas?
[Direct] | It will be better to ask Lucas.
40
[Indirect: polite/ diplomatic] I can see what you're saying, but..... Don't you think that.....? To be honest, I think it might be better to.....
[Direct] | I disagree.
41
Dear Mr/ Mrs/ Ms Till | Dear Lucas
Hi/ Hello Lucas | Lucas, .....(or no name at all)
42
I apologise for not getting in contact with you before now.
Sorry I haven't written for ages, but I've been really busy.
43
I am writing in connection with.....
Just a short note about.....
44
I am writing with regard to.....
I'm writing about.....
45
In reply to your email, here are.....
Here's the.....you wanted.
46
Your name was given to me by.....
I got your name from.....
47
We would like to point out that.....
Please note that.....
48
I’m writing to let you know that.....
Just a note to say.....
49
We are able to confirm that.....
We can confirm that.....
50
I am delighted to tell you that.....
Good news!
51
We regret to inform you that.....
Unfortunately, .....
52
Please find attached my report.
I’ve attached.....
53
I’m sending you..... as a pdf file.
Here is the..... you wanted.
54
Could you give me some information about.....
Can you tell me a little more about.....
55
I would like to know.....
I’d like to know.....
56
I’m interested in receiving/ finding out.....
Please send me.....
57
I’d be grateful if you could.....
Please could you.....?
58
I wonder if you could.....
Could you.....?
59
Do you think I could have.....?
Can I have.....?
60
Thank you in advance for your help in this matter.
I’d appreciate your help on this.
61
I’ll investigate the matter.
I’ll look into it.
62
I will contact you again shortly.
I’ll get back to you soon.
63
Would you like me to.....?
Do you want to me to.....?
64
If you wish, I would be happy to.....
Shall I.....?
65
Let me know whether you would like me to.....
Let me know if you’d like me to.....
66
Thank you for your help.
Thanks again for.....
67
Do not hesitate to contact us again if you require any further information.
Let me know if you need anything else.
68
Please feel free to contact me if you have any questions. My direct line is.....
Just give me a call if you have any questions. My number is.....
69
I am looking forward to +...ing
Looking forward to +...ing
70
Give my regards to.....
Best wishes to.....
71
Best wishes
Speak to/ See you soon.
72
Regards
Bye(for now)/ All the best
73
Whilst (British)
While