four functions of a business (management process) Flashcards
(19 cards)
what is 1. operations
the methods and production
processes of the business
what is 2. marketing
the promotion and product
targeting processes
what is 3. finance
The function concerned with the
funding of the business
what is 4. human resources
the hiring and maintaining of
an effective workforce
what are the four functions of a business
operations
marketing
finance
human resources
what is operations concerned with? 1st function
Converting materials and labour into goods and
services
* As efficiently as possible
* To maximize the profit
what is the product process in operations?
input -> transformation -> output
what is finance in a buisness? 2nd function
refers to how a business funds its activities. This includes a variety of sources which come with costs risks and benefits
whats a cash flow statement in finance?
Indicate the movement of cash receipts and payments from
transactions over a period of time
whats an income statement in finance?
Show the revenue and expenses (and thus profit) over the accounting period
whats a balance sheet in finance?
Shows the business’s assets and liabilities at a point in time
what is marketing? 3rd function
system of interacting activities
designed to plan, price, promote and
distribute products to present and
potential customers.
whats the purpose of marketing?
-awareness for the product.
-improve the product’s image.
-consumer loyalty.
-to increase sales
-satisfy consumers needs and
wants.
whats a target market?
a group of customers with similar
characteristics who presently, or who may in the future, purchase the product
whats the marketing mix?
the four ps:
product
price
place
promotion
whats human resources? 4th function
The personnel of a business
or organisation. Regarded as a significant asset in terms of skills and
abilities.
human resource cycle
acquisition (hire employees)
development (training)
maintenance (contracts)
seperation (leave business - voluntary or involuntary)
what are ethical business behaviour?
the application of moral standards in
business behaviour
common ethical issues
fairness
honesty
respect
conflict of interest
financial management
truthful communication