four functions of a business (management process) Flashcards

(19 cards)

1
Q

what is 1. operations

A

the methods and production
processes of the business

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2
Q

what is 2. marketing

A

the promotion and product
targeting processes

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3
Q

what is 3. finance

A

The function concerned with the
funding of the business

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3
Q

what is 4. human resources

A

the hiring and maintaining of
an effective workforce

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4
Q

what are the four functions of a business

A

operations
marketing
finance
human resources

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5
Q

what is operations concerned with? 1st function

A

Converting materials and labour into goods and
services
* As efficiently as possible
* To maximize the profit

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6
Q

what is the product process in operations?

A

input -> transformation -> output

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7
Q

what is finance in a buisness? 2nd function

A

refers to how a business funds its activities. This includes a variety of sources which come with costs risks and benefits

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8
Q

whats a cash flow statement in finance?

A

Indicate the movement of cash receipts and payments from
transactions over a period of time

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9
Q

whats an income statement in finance?

A

Show the revenue and expenses (and thus profit) over the accounting period

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10
Q

whats a balance sheet in finance?

A

Shows the business’s assets and liabilities at a point in time

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11
Q

what is marketing? 3rd function

A

system of interacting activities
designed to plan, price, promote and
distribute products to present and
potential customers.

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12
Q

whats the purpose of marketing?

A

-awareness for the product.
-improve the product’s image.
-consumer loyalty.
-to increase sales
-satisfy consumers needs and
wants.

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13
Q

whats a target market?

A

a group of customers with similar
characteristics who presently, or who may in the future, purchase the product

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14
Q

whats the marketing mix?

A

the four ps:
product
price
place
promotion

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15
Q

whats human resources? 4th function

A

The personnel of a business
or organisation. Regarded as a significant asset in terms of skills and
abilities.

16
Q

human resource cycle

A

acquisition (hire employees)
development (training)
maintenance (contracts)
seperation (leave business - voluntary or involuntary)

17
Q

what are ethical business behaviour?

A

the application of moral standards in
business behaviour

18
Q

common ethical issues

A

fairness
honesty
respect
conflict of interest
financial management
truthful communication