management and change

Question 1

what is change?

Answer 1

• Proactive- initiate change in rather than react to events
• Reactive- wait for change to occur and then respond to it

Question 2

what are external influences on a business?

Answer 2

economic, social, political, and technological

Question 3

what are internal influences on a business?

Answer 3

products, management, and business culture

Question 4

how to manage change effectively

Answer 4

setting goals
overcoming resistance to change
use management consultants