Friday Flashcards

Context, Objectives, and Risk Assessment (82 cards)

1
Q

PESTLE classificatipn system

A

PESTLE risk classification system is often seen as most relevant for external risks

should be used in conjunction with SWOT

Advantages of PESTLE
simple framework
facilitates an understanding of the wider business enviornment
encourages external and strategic thinking
anticipates future business threats
helps ID actions to avoid or minimise impacts of threats
facilitates ID of business opportunities

Disadvantages of PESLE
1.over simply amount of data used for decisions
2.needs to be undertaken regularly to be useful
3. requires different people being ivnvoled with different perspective
4. access to quality external data sources can be time consuming and costly
5.difficult to anticipate development that may effect an org in the future
6.risk of capturing too much data = difficult to ID priorities
7. can be based on assumptions that subsqeuently prove to be unfounded

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2
Q

Horizon Scan

A

An organised and formal process of gathering, analysing and disseminating value added information to support decision making

A systematc examination of info to identify potetial threats, risks, emerging issues and opportunities - allowing for better prepardness and mitigation

exploration of what the future looks like

IRM :
Good technique for people to look at complexity, challenge assumptions
and
Review multiple ways that events could unfurl in order to increase resilience and reliability of their organisations

examination of what the future might look like to understand uncertainties
annd
to analyse wether the org is adequately prepared for potential opportunties and threats

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3
Q

Uses of a horizon scan process

A

1.deepen understanding of driving forces affecting future development of policy or strategy area
2. ID gaps in understanding bring focus into new areas of research to understand driving forces better
3. to build a consensus amongst a range of stakeholders about issues and how to tackle them
4. to ID and make explicit some of the difficult policy choice and trade offs that may need to happen in future
5. to create a new stategy that is resilience and adaptable to changing ecternal conditions
6. to mobilise stakeholders to action

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4
Q

steps for horizon scan

A

1.ID key stakeholders
2. Kick off Explain what horizon scan means, how its conducted, how results will be utilised.
3. Research - working to timeframe assigne single isssues to stakeholders to research - (proffessional journals, online content) to id potential riss
4.output - stakeholders to document their research
5. collab/ combine - collate report and present that back to group for discussion. Visualise the risks where possible.
6. monitor and reviiew - decide which key risks you wish to look into further. conduct in depth analysis using future tools.

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5
Q

risk criteria

A

ISO31000 states orgs should define risk criteria to evaluate the significance of risk and to support decision making

risk criteria measures how much risks matter to an org in relation to its ability to achieve objectives

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6
Q

KPIS

A

critical indicators of progress toward an intended result

provide focus for strategic and operational improvement

analytical basis for deicsion making

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7
Q

RISK articulation

A

Cause - is an element which alone or combination has the potential to give risk to a risk

An event - occurance or change or set of circumstances. Can be something expected which does not happen or sometihng that is unexpected which does not happen. Events can have multiple causes and conse

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8
Q

Risk Identification

A
  1. Risk identification -What are they
    identifying risk
  2. Risk analysis - How important are they
    deciding on the severity of the risk
  3. Risk evaluation - So what now - do we need to take action. Wether risks need treatment
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9
Q

Risk assessment techniques

A

(1) checklists and questionaires
(2) workshops and brainstorming
(3) inspections and audits
(4) flowcharts and dependency analysis
(5) crowd sourcing technology

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10
Q

Risk asssessment techniques - description

A

(1) checklists and questionaires
structured questionnaire checklist to collect information
assists with the recognition of significant risks

(2) workshops and brainstorming
collection and sharing of ideas at workshops to discuss events that could impact objectives, core processes or key dependencies

(3) inspections and audits
phyiscal inspections of premises and activties and audits of compliance with established systems and procedures

(4) flowcharts and dependency analysis
analysis of the processes and operations within the org to identify critical components which hare key to success

(5) crowd sourcing technology
use of mobile applications to enable individuals to upload their views on risks to a data platform

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11
Q

Risk assessment techniques - Ad/Disadvantages

A
  1. checklist and questionnaire
    +ADVANTAGES
    1.Consistent structure - provides consistency
    2.greater INVOLVEMENT than in a workshop
    - DISASDVANTAGES
    1.RIGID approach may result in risks being missed
    2.questions will be based on historical KNOWLEDGE
  2. workshops and brainstorming
    + ADVANTAGES
    1.consolidated opinions from all interested parties
  3. greater INTERACTION produces more ideas
    - DISASDVANTAGES
  4. Senior management tend to dominate
  5. Issues missed if incorrect people involved
  6. inspections and audit
    +ADVANTAGES
  7. physical evidence forms the basis of opinion
  8. audit approach results in good structure
    - DISASDVANTAGES
    1.inspections are more suitable for hazard risks
  9. audit approach tends to focus on historical EXPERIENCE
  10. flow chart and dependency analysis
    +ADVANTAGES
    1.useful outputs that can be used elsewhere
    2.analysis produces better understanding of the processes
    – DISASDVANTAGES
    1.difficult to use for strategic risks
    2.may be very detailed and time consuming
  11. Crowdsurf technology
    +ADVANTAGES
  12. SPEED of collection of data
  13. analysis of responses enables a DASHBOARD approach
  14. diverse inputs enabled
  15. encourages visual representation
    – DISASDVANTAGES
  16. individuals may abuse system maliciously OR
  17. find other ways to affect the system to produce incorrect outcomes
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12
Q

Risk assessment workshop - brainstorming, SWOT and PESTLE

A

to have a structured decision at a risk workshop brainstorming structures are commonly used

most commonly - SWOT
benefit of SWOT - considers the upside of risk by evaluating opportunities in the external enviornment

Stregnth of SWOT - it can be linked to strategic decisions

Weakeness of SWOT - because it is not structured risk classification system its possible not all risks will be indentified

PESTLE another common approach
PESTLE is a well established risk classification system
qualitative approach
well established structure with proved results for undertaking brainstorming sessions during risk assessment workshops

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13
Q

Risks can be classified in 3 ways

A

Short term risks - immediate impact. primarily operational impact
OPERATIONAL
medium term - risks that become apparent between a few months and a year
TACTICS
long term - impacting between one and 5 years after the event
STRATEGY

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14
Q

FIRM scorecard classifies risks as

A

Model can be used as a tool to determine the organisations objectives, consequences of risks and sources of risk

Financial

Infrastructure

Reputational

Marketplace

Second dimension of FIRM is to classify risks that are derived:

Internally - from within the business - staff fraud (financial, infastructure risks) internal context

Externally from outside the business (for example exchange rate variability) which can be seen as repuational and market place risks. external context

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15
Q

FIRM risk scorecard info

A

builds on aspects of risk - timescales of impact, nature of impact, wether risk is hazard, control opportunity and overall exposure of risk capacity

headings on FIRM scorecard provide classification of risk as financial, infastructure, reputational, marketplace

FIRM scorecard can also be used as a template for the ID of corperate objectives, stakeholder expectatinos, key dependencies.

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16
Q

Qualitative evaluation of the possiblity of a risk event occuring

A

HAZOP and FMEA

both structured approaches to ensure few risks are omitted

downside - investment of a wide range of experts required

HAZOP most easily applied to manufacturing operations.

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17
Q

ISO 31000:2018 defines a control as

A

a “measure that maintains and/or modifies risk,” with two additional notes:

Note 1 to entry: Controls include, but are not limited to, any process, policy, device, practice, or other conditions and/or actions which maintain and/or modify risk.

Note 2 to entry: Controls may not always exert the intended or assumed modifying effect.

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18
Q

Hopkin and Thompson consider the treatment of threats using loss control which has three parts:

A

Loss prevention – controls designed to stop a risk from occurring (managing the causes).
Damage limitation – controls designed to reduce the size of the risk as soon as it has occurred (managing the impacts)
Cost containment – controls designed to reduce the long-term effect of the risk, such as business continuity managemen

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19
Q

Control effectivness checklist

A
  1. easy to design
    2 easy to implemenent
  2. easy to maintain
    4.reduces or increases likelihood of risk (threat or op)
  3. reduced or increases impact of risk
  4. cost of control
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20
Q

ISO 31000 (2018) combines monitoring and reviewing of risks, stating tha

A

“the purpose of monitoring and review is to assure and improve the quality and effectiveness of process design, implementation and outcomes

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21
Q

Key risk indicatiors

A

key risk indicators provide information on the changes in risks,

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22
Q

Key control indicators

A

key control indicators measure the effectiveness and, therefore, changes in controls.

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23
Q

Reviewing a control

A

When we review a control, we need to answer two questions:

Is the control we chose to implement really the best control for the risk?
Is that control effective in practice?

We could add a third question:

Does the control provide good value for money?

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24
Q

The Financial Reporting Council (FRC), in their ‘Guidance on Risk Management, Internal Control and Related Financial and Business Reporting’ goes further in expecting a number of disclosures relating to risk management in annual reports and accounts:

A

The principal risks
Whether directors have a reasonable expectation that the company will be able to continue and operate to meet its liabilities
The going concern basis of accounting
A review of and the main features of the risk management and the internal control system

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25
IRM risk culture definition
‘values, beliefs, knowledge and understanding about risk share by a group of people with a common purpose, in particular the employees of an organisation or of teams or groups within an organisation.’
26
Positive apporoach to risk culture requires
1.Good communication of the orgs expectations of all staff - policies, presentations, staff newsletters, induction processses, job descriptions 2, convincing employees that they will personally benefit from good risk management practises 3. involvement in the risk ID process- gain buy in 4. training programmes that instil right practises and knowledge 5. investment in the use of effective IT security tools and activite and transparent monitoring of IT usage made clear to all employees
27
Personality profiling - risk culture
scientific method of determining human personality characteristics is called personality profiling, which can help: individuals explore their core personality, work preferences and strengths. It also helps them understand how others might perceive them, how they work with others how they may need to adapt those characteristics to suit their business environment and in different crisis situations.
28
IRM culture framework
illustrates personal predisposition at the centre of the risk cuulture then it interacts with personal ethics then behaviour and how org culture can affect risk culture IRM defined a risk culture framework to analyse, plan and act to influence risk culture within any organisation
29
IRM risk culture framework
1. personal predisposition, personal perception of risk. spontenous or cautious traits measured using personality assessment tools - risk type compass. 2. personal ethics. ethics profile of staff. every individual how own morals which impact decisions measured using moral DNA to consider which 3 ethical conscience they have result in ethic of obedience, care or reason 3. behaviours 4. org culture individual values, beliefs and attitudes towards risk contribute to and are affected by the wider overall culture of the org double s model considers sociability - people focus how people get on social solidarity - task focus - goal orientation and team performance 5. risk culture
30
Risk perceptions
How people perceive risk- objectively and subjectively risk has an objective reality - it will rain tomorrow or not and a subjective reality - human perception of the risk shaped by psycological, cultural factors and other - leading to people to under/over state the serverity of risk
31
Identifcation of risks - why some risks might be missed
Misperception of risk results in incorrect or inconsistent data being collected to fully assess or correctly treat risks -different perceptions of risk (ID) - people might hide risks or present false risks for their own self-interest (ID) -different views of likelihood risk occuring (analyis) -different knowledge of the way & level in which the risk can impact (analysis) -deliberate over/understate risk severity for self-interest (analysis) -different view of an acceptable level of risk to accept (evaluation) misperce
32
LILAC
1.Leadership- strong leadership within org 2. Involvement - involvement of all stakeholders in all stages 3.Learning - emphasis on training in RM and learning from events 4,Accountability- no blame culture, appropriate accountability for actions 5.Communication - openess and communication on all RM issues and lessons learn
33
ABC model - risk culture
Risk attitude- chosen position adopted by an individual or group towards risk influence by risk perception Behaviour- external observable risk related actions of an individual Culture - values beliefs knowledge and understanding about risk share by a group with common purpose
34
Double S model
Socialbility - vertical axis - people focus - how well people interact socially Solidarity - horizontal axis - task focused - goals and team performance model suggests strong sociability encourages - cohesion, common purpose and working in interconnected enviornment strong soldarity ensures risk controls and actions are implemented effectively
35
Double S model
high sociability/high solidarity - communal high sociability low solidarity - networked high solidarity/ low sociability - mercenary low sociability/low solidarity - fragmented
36
Risk appetite and tolerance - External stakeholder expectation
FRC - complying with external stakeholder expectations guidance for premium listed companies on UK stock exhcange boards responsibility - determining to nature and extend of principle risks faced and those risk which the org is willing to take to achieve its strategic objevtives - risk appetite annual review for an org should review effectiveness of RM and internal control and the companys willingness to take on risks - risk appetite notes for board to consider - how has the board agreed the companys risk appetite and whom has it conferred
37
risk universe
a full range of risks that could impact either positively or negatively on the ability of the org to achieve its long term objectives
38
risk appetite - criteria
needs to be measurable not a single fixed concept should be developed in the context of an orgs risk management capability risk appetite should take into account differing views at strategic tactical and operational level
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risk tolerance
the range between the risk appetite and risk capacity is risk tolerance area where risks can be tolerated for a certain amount of time whilst RM is working on bringing those risks to an acceptable level can be expressed in terms of absolutes e.g we will not expose more than x% of capital to losess in a certain line of business we will not deal with certain types of cumstomer 'deviation from the expected level of risk leading to implementation of risk escalation procedures' IRM - 'the boundaries of risk taking outside of which the org is not prepared to venture in persuit of its long term objectives
40
risk capacity
maximum level of risk the org should be exposed to in regard to financial and other resources
41
risk appetite
The amount of risk an org is willing to seek or accept in persuit of long term objectives- IRM two terms associated with this risks they are willing to seek and risks they are willing to accept
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4 principles of risk appetite
1. acknowledging interconnectivness - what is acceptable in one business unit may be out of appetite in another. There should be a way of dealing with this complexity 2. Measurability - use of KRI and KCI based on data from inside or out on org is needed to apply risk appetite consistently and realiscally. 3. variability - risks may be assessed consistently and scored against similar matrixes there will be a range of appetites for different risks 4. maturtiy - how adept an org is at managing risk will affect risk appetite. confidence of RM maturity should not be misplaced - maybe external validation?
43
benefits of risk appetite
reduce uncertainty improving consistency across governance and decision making focus on priority areas improved on resource prioritisation
44
ISO 31000 (2018) definition of risk
The effect of UNCERTAINTY on objectives. The effect is a deviation from the expected. Positive or negative or both.
45
Benefits of IRM
Financial 1. increased PROFIT 2. improved FINANCIAL REPORTING 3. enhanced CORPERATE GOVERNANCE 4. REDUCED COST of funding and capital 5. better control of CAPEX approvals Infastructure 1. Improved STAFF and SUPPLIER morale 2. targeted risk and COST REDUCTION 3. efficiency and COMPETITIVE advantage 4. RESILIANCE Reputational 1. REGULATORS satisfied 2. Improved utilisation of company BRAND 3. Enhanced SHAREHOLDER value 4. Good reputation and publicity 5. Improved perception of org Marketplace 1. COMMERICAL opportunities maximised 2. better MARKETPLACE presence 3. increased CUSTOMER SPEND and satisfaction 4. Higher rate of business successes 5. Low rate of business disasters
46
Scope of ISO 31000
1. Provides guidelines in managing risks 2. follows a common approach 2. covers the entire lifecycle of org RM 3. applied at all levels and functions 4. Decision making
47
Corperate governance
provides assurance orgs are directed and controlled in a way that ensures success and sustainability to protect shareholder and internal/external stakeholders interests (1992 first governance code) Cadbury 20224 corperate governance code only applies to companies listed on LDN stock exchange but used widely
48
Main features of uk corperate governance code
1. leadership headed by an effective entrepenurial board collectively responsible for the long term success of the company 2. division of responsibilities clear devision if responsibilities between leadership of the board and executive leadership of the companys business 3. composition, succession and evaluation board and comittess should have a combo of skills exp and knowledge. annual evaluation of its composition,diversity and how effectively members work together yo achieve objectives. 4. audit risk and internal control board should establish procedures to maange, oversee international control framework and determine the nature and extent of the princple risks the company is willing to take to achieve strategic objevtives 5. remmuneration anything which mentioned remuneration
49
Corperate governance code section 4
Principle O Board should establish and maintain effective risk management and internal control framework determine the nature and extent of principle risks the company will take to achieve long term strategic objectives The Code defines principal risks noting that they ‘should include, but are not necessarily limited to, those that could result in events or circumstances that might threaten the company’s business model, future performance, solvency or liquidity and reputation the board should also consider principal risks that offer singnicant improvement to the business model, future performance, solvency, liquidity and reptuation
50
Wanted requirements (CG)/ compulsory requirements
wanted requirements often refered to as principles orgs are expected to comply with principles set out but not mandatory to do so if they do not comply they must explain why UK- principles based compulsary requirements often known as prescriptive based org must comply this these principles or penalty for non compliance this is refered to as 'comply and sign' US - prescriptive based
51
Principle based approach (UK)
-companies avides to avoid tick box approach -operate comply or explain or principles based regime. -code not legal requirement however listed companies required to publish their annual report and accounts where they might not be complying with the code, together with reason why they are not complying -allows shareholders and interested parties to judge the materiality or importance of non complaicne
52
Prescriptive based governance
-comply and sign -installed into law with penalities for non complaicne for directors of publicly listed orgs - Sarbanes oxley following Enron and Worldcom scandals approach provides org with clarity in terms of compliance and a set of rules for all listed orgs often felt this approach can lead to more box ticking to avoid law and penalties
53
G20/OECD principles of corp governance (OEDCD 2015) used in many countires around world. not mandatory France - french commercial code., not mandatory. (AFEP/MEDEV) Germany - Germance governance code (GCGC) 2019. not legally binding US - sarbanes oxley act 2002 South africa King IV - apply and explain.
54
NLEDS
Non executive directors are not employees of the org and not involved in day to day running 'non exec directors provide creative contribution to the board by providing independant oversight and constructive challenge to exec directors' independant good practice- more NEDS on board than executive directors. bring perspective and experience
55
Board structures
Unitary - Execs and non execs serve together on one board - UK,US, AUS, SA Two-tier - Responsibility for supervision (non execs) is seperated from the responsibility of day to day (the exec) the op board oversees managerial tasks and transactions supervistory board general manages long term strategic planning and decision making and oversees operation board. - europe.
56
Advantages of two tiered board
Although execs have more control over the appointment of NEDS, members are appointed on their expertees, CEO is prevented as serving as chair of sopervisory board - reduction in bias in decision making process main disadvantage is that two tiered boards tend to be larger than unitary boards
57
unitary board advantages
advantages board receives more detailed info greater involved in the org and is closer to organisational strategy. disadvantage external perspective there is little distinction between management and supervision conflict of interest and loss of independence may develop
58
Committees of the board - three most common (required by the UK Code)
Most boards delegate work through comittees Nominaton: appointment of new directors ensuring succession plans are in place for the board and executive level immedietly below it Remuneration setting executive pay Audit orgs financial reporting reviewing effectiveness of internal control & RM whistle blowing, following up on issues of bad conduct
59
Comittees of board - list
Nomination Remuneration Aduit Operations Sustainability, Finance Members Risk appetite Strategy Emerging risks outcomes of stress testting nad internal control appropriateness of value,culture and reward
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Financial reporting council (FRC) (2024)
Serve the public interest by setting high standards of corp governnace, reporting and audit independant fair effective originated 1980s 2004 - audit accountancy regs 2011independant entity
61
Sarbanes Oxley (SOC) Section 302 and 404
response to enron, worldcom and global crossing scandals EST 2006 Comply and sign SOX requires a recognised RM framework to be implemented and recomended COSO. 302 - CEO and CFO directly responsible for accuracy, docs and submission of all financial reports and internal control structure 404 - annual financial reports must report that management are responsible for adequate internal control structure and an assessment by management of the effectiveness of the structure with weakenesses being reported - registered external audtors must attest to the accuracy of managers declaration.
62
Organisation for economic Co-operation and development (OECD) (2023)
not- for - profit org that provides policies and standards for governments, parliments, international orgs Guidlines for state owned enterprises to give advice to COUNTIRES on how to manage their responsibilties EST 2005, updated 2015 updated in 2023. 3 fold approach 1.provide knowledge and advice to inform policies and steer decision making 2.to engage and influene policy makers to enable ideas and exp to be shared 3. encourage countries and partners to develop international standards to enable a consistent approach to reach shared objectives
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The CEO
Determine strategic approach to risk establish structure for RM understand most critical risks consider the risk implications of poor decisions manage org in crisis
64
Location manager (1 below CEO)
build risk aware culture within the location agree risk management performance for location evaluate reports from employeees on RM matters ensure implementatiion of risk improvement recomendations identify and report changed circumstances/risks
65
Individual employees
Understand, accept and implement RM proceses report inefficient, unceesary or bad controls report loss events & near miss incidents cooperate with management on incident investigations ensure that visitors & contractors comply with procedures
66
The risk manager
develop the RM policy and keep up to date responsible for developing the RASP faciliate risk aware culture within org establish internal control policies and structures coordinate rm activties complile risk information and prepare reports for the board corperate learning - so people are aware of benefits of RM
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Specialist risk management functions
assist company in establishing specialist risk policies develop specialist contingency and recovery plans up to date in specialist areas support investigstions of incidents and near misses (same as individual employees) preare reports on specialist risks
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internal audit manager
develop audit based internal audit programme audit risk processes across org provide assurance on management of risk support and help develop the RM processess report on efficiency and effectiveness of internal controls
69
The companies act 2k6 in the UK
consolidated the common law duties of directors and codified general duteus: act in accordance of allocated duties act in accordance with the constitution of the company promote the success of the compant exercise independant judgement exercise reasonable care, skill & diligence avoid/declar conflict of interests do not accept benefits from third parties
70
Non exec directors
assisgt with formation of strategy & monitor performance role on nled: strategy: constructively challenge & help develop proposals on strategy Performance: scrutinize performance of managment Risk: challenge the integrity of financial info Controls: seek assurance that financial controls & system of RM are robust & defensive People: determine appropraite level of remmuneration/ succession planning confidence: seek to establish & maintain confidence in the CONDUCT of company independence: in judgement and promote openeness & trust knowledge: be well informed about company & external enviornment and strong commnand of relevant issues
71
CRO
-Champion of the ERM process -Bringing together different RM processes tailored for different requirements to form COHESIVE view - working with other to establish effective mgement of risk, monitor progress & assist in reporting relevant RI most senior exec with responsibility & accountability for RM process. Responsibilies: Insiight & context - use knowledge of internal & external influences to ensur robust RM in responsive and agile orgs Strategy and performance - develop a rm strategy to meet org needs risk management process - managing RM process ORG capability - developing & managing a skilled, agile & responsive risk org
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overarching role of internal audit
IIA - independent objecvtive assurance and consulting activity designed to add value and improve orgs operations 1.evaluating orgs management of risks 2.enhances the effeciveness and efficiency of the business 3. assessing management of risk & assisting in management of improving internal controls 4. remain indepedence from operatinoal management internal audit reports direcrtly to chair of audit comittee audit comittee may sit in finance team - head of internal audiy may report to finance director
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internal audit activites
REVIEWING management of key risks EVALUATING the reporting of key risks EVALUATING rm process GIVING ASSURANCE risks are correctly evaluated GIVING assurance on RM process roles with safeguards facilitating ID & evaluation of risks coaching management in responding to risks co-ordinating ERM activties consolidated ERM activies consolidated reporting on risks maintaining and developing ERM framework championing establishment of ERM developing RM strategy for board approval
74
Internal audit team techniques to provide assurance
statistical sampling techniques, risk prioritisation techniques assurance mapping.
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Organisational viability
Going concern - Viable future - for next 12 months longer term viability statement - reasonable expectation - they will be ablev to continue in operation & meet liabilities - significantly longer than q12 months from approval of financial statements
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Risk articitecture
roles responsibilities communication and risk reporting structure
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Risk stategy
risk strategy appetite attitudes phiosolophy
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risk protocols
defined in risk guidlines for the org rules and procedures rm methedologies tools and techniques that should be used
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ISO 2018
8 prinicipels 1.customised proportionate 2. stakeholder involvement 3. structured compherehesive approach 4. rm integral part of all org activites 5. anctipates,detects, acknolowedges and responds to change 6. limitations of available info 7. human and cultural 8. continual improvement
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COSO double helix 2017 - concept
ERM should be embedded into activties of an org - including: mission vision and core values strategy development business objevtive formulation implementagtion and performance ehanced value
81
COSO double helix 2017 - principles
1. Governance and culture sets tone establishes oversight responsibiltiies culture relates to ethical values, desired behaviours and understanding of risk 2. Strategy and objective setting ERM, strategy & objective setting work together in the strategic planning process risk appetite - alligned with stategy and business objectives 3. Performance risks that can impact achievement of strategy and business objectives. identify, assess, prioritise by severity in conext of risk appetite, so risks responses can be selected 4. Review & revision reviewing entity performance org can consider ERM effectiveness 5. Informatiotion, communication and reporting continual process of obtaining and sharing neccessary info both internal/enteral.
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Benefits of ERM - FIRM
Financial reduced cost of FUNDING and CAPITAL enhanced corperate governance accurate financial risk reporting increasred profitability better control of capex approvals Infastructure efficiency & competitive advantage resiliance improved supplier & staff morale targeted risk & cost reduction reduced OPERATIONAL COSTS Reputational regulators satisfied imrpoved company brand enhancecd shareholder value good reputation and publicity improved perception of org Marketplace commercial opportunities maximised better marketplace presence increased customer spend & satisfaction high ratio of business successses low ratio of business disasters