Functions, Roles, & Types of Managers Flashcards
1
Q
Technical Skills
A
- expertise in a particular area
2
Q
Human Skills
A
- abilities in getting along with people
3
Q
Conceptual Skills
A
- ability to think about complex and broad organizational issues
4
Q
First-line Managers
A
- directly manage employees involved in actual production
5
Q
Middle Managers
A
- manage the first-line managers
6
Q
Top Managers
A
- managers with organizational-wide managerial responsibilities
7
Q
Functions of Management
A
- conceived by Henri Fayol
- Planning: determining goals, objectives, and actions of the organization
- Organizing - assigning tasks, setting aside funds & brining harmonious relations
Leading - influencing & motivating employees to do their best
Controlling - evaluating & correcting employee performance
8
Q
Managerial Roles
A
- Henry Mintzberg
- Interpersonal: leader, liaison, figurehead
- Divisional: resource allocator, negotiator, entrepreneur, crisis handler
- Informational: monitor, disseminator & spokesperson
9
Q
Fayol’s Functions & Mintzberg’s Roles
A
- Planning: entrepreneur, negotiator, spokesperson
- Organizing: resource allocator
- Leading: leader, liaison, disseminator
- Controlling: Monitor, crisis handler, figurehead
10
Q
Effective Management
A
- Effectiveness: Choosing the right organizational goals/ doing the right thing
- Efficiency: maximum output for minimum input
11
Q
Mainstream and Multistream Management
A
- Mainstream: effectiveness comes from maximizing materialism & individualism
- managers perform effectively when organizational efficiency, productivity and competitiveness are maximized
- Multistream: effectiveness comes from balance of the multiple forms of wellbeing of stakeholders
- Managers perform effectively when virtues are practiced and happiness is achieved in the community
