Fundamentals Of Communication Flashcards

(36 cards)

1
Q

the development of listening and speaking skills and strategies for effective communication in various situations

A

Oral Communication

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2
Q

the word communication is originated from two latin word

A

communis (to make common) and communicare (too make common to many, share)

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3
Q

communication is ____

A

Process

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4
Q

communication is a systemic process by which people interact through the exchange of ______ and ______ to create and interpret things.

A

verbal and non verbal symbols

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5
Q

communication occurs between ___ or ____ people

A

two or more

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6
Q

the source of information or message

A

Sender

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7
Q

the information, ideas or thoughts conveyed by the speaker in word or in action

A

message

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8
Q

the process of converting the message into words, action or other forms that the speaker understand

A

encoding

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9
Q

the medium or the means, such as personal or non personal, verbal or non verbal in which the encoded message is conveyed

A

channel

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10
Q

the process of interpreting the encoded message of the speaker by the receiver

A

decoding

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11
Q

the recipients of the message, or someone who decodes the message

A

receiver

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12
Q

the reaction or response or information provided by the speaker

A

feedback

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13
Q

the environment where communication takes place

A

context

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14
Q

the factors that affect the flow of communication

A

barrier

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15
Q

known as the mother of all communication models

A

Shannon Weaver Model (1949)

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16
Q

shannon weaver model depicts the communication as leaner or one way process consisting of five elements

A

Source
Transmitter
Channel
Receiver
Destination

17
Q

is a two way process with the inclusion of feedback as an element

A

Transaction Model

18
Q

communication function to ____ behavior

19
Q

communication allows individual to interact with others

A

Social Interaction

20
Q

communication encourage people to live better

21
Q

communication facilities people expression of their feelings and emotions

A

emotional expression

22
Q

communication to function to convey information

A

information dissemination

23
Q

they list the 7cs of effective communication

A

Effective public relations, professor broom, cutlip, and center (2012)

24
Q

essential to the quality of the communication process in general

25
does not mean keeping the message short, but making it direct or straight to the point
conciseness
26
the speaker should always consider relevant information about his receiver such as mood, background, race and needs among the others
consideration
27
effective communication happens when the message is supported by facts and real life example communication
concreteness
28
respecting the culture, values, and beliefs of his receiver. creates positive impact on the receiver
courtesy
29
use of simple and specific word to express ideas. it is also achieved when the speaker focuses on a single object in his speech so as not to confuse the receivers
clearness
30
eiminates negative impact on the receiver and increase the credibility and effectiveness of the message
correctness
31
refers to an interaction in which words are used to relay a message, use word to express idea which can be easily understood
verbal communication
32
the language that you use should be suitable to the environment ot ocassion
appropriateness
33
speaker who often use simple yet precise and powerful words are founded to be more credible
brevity
34
the meaning of the word may be interpreted differently by the a listener, it is essential for you to clearly state your message
clarity
35
words should be carefully chosen in consideration pf the gender roles wnd status of the person or people you are talking too
ethics
36
words that are creatively describe things or feeling usuallyadd color and spice to communication
vividbess