Global Mindset Competency: Culture

Question 1

A complex set of behaviors that distinguish groups.

Answer 1

Culture

Question 2

By approaching cultures as an anthropologist- understanding fundamental differences and universal constraints- can help…

Answer 2

resolve dilemmas and achieve cultural synergy.

Question 3

A set of beliefs, attitudes, values, and perspectives on how the world works. It is invisible and can be handed down from one generation to the next

Answer 3

culture

Question 4

Describe groups who share a specific set of beliefs, attitudes, values, and perspectives. The term group can refer to nations or geographical regions, but can also refer to organizations or disciplines or industries, or even smaller divisions of these groups

Answer 4

cultural model

Question 5

When is a cultural setting created?

Answer 5

Whenever two or more people get together to perform some task

Question 6

How and when does culture become tanglible?

Answer 6

When we look at cultural settings

Question 7

Where can cultural settings occur?

Answer 7

Work, home, school, recreation, places of worship.

Question 8

Geert Hofstede notes that culture is only part of an individual’s makeup. It shares space with and can be affected by:

Answer 8

1. the individual’s personality
2. Human nature

Question 9

What happens when individuals from multiple cultural models interact within a single setting, such as a work place?

Answer 9

We have the potential for misunderstandings and conflict.

Question 10

What are explicit characteristics of culture

Answer 10

language, dress, manner

Question 11

What are implicit characteristics of culture

Answer 11

world views, cognitive habits.

Question 12

Include a culture’s obvious features such as its food, dress, architecture, humor and music

Answer 12

Artifacts and products

Question 13

Less immediately obvious are a culture’s shared and stated sense of acceptable behaviors- what is right and wrong. These may be a country’s rules and regulations

Answer 13

Norms and Values.

Question 14

The culture’s core beliefs about how the world is and should be. They may be unspoken, and members may not even be consciously aware of them.

Answer 14

Basic assumptions

Question 15

Terms such as “Success” “Freedom” or “Doing good” may carry very different meanings for each culture, and failure to perceive such differences is often at the roof of what

Answer 15

cross-cultural miscommunication and conflicts.

Question 16

The capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts.

Answer 16

Cultural intelligence

Question 17

What are the three aspects of cultural intelligence

Answer 17

1. Cognitive
2. Motivational
3. Behavioral

Question 18

Includes thinking, learning and strategizing. This involves developing a knowledge of cultural differences and similarities and being able to use that knowledge to determine how best to handle a cross-cultural situation

Answer 18

Cognitive

Question 19

Including effectiveness, confidence, persistence, value congruence, and the level of attraction toward a new culture. This quality enables one to genuinely enjoy cultural differences rather than feeling threatened or intimidated by them

Answer 19

Motivational

Question 20

Including an individual’s range of possible actions and responses to intercultural encounters. This quality enables one to be flexible and adapt in multicultural contexts.

Answer 20

Behavioral

Question 21

A culture where a statement’s meaning includes the verbal message and the nonverbals and social and historic content attached to the statement

Answer 21

High-Context Culture

Question 22

A statement’s meaning is encoded in its words only

Answer 22

Low-Context Culture

Question 23

What are Geert Hofstede’s 6 dimensions of culture

Answer 23

1. power distance
2. individualism/collectivism
3. uncertainty avoidance
4. masculine/feminine
5. long-term/ short-term
6. indulgence/restraint

Question 24

What are Fons Trompenaars and Charles Hampden-Turner’s 7 cultural dilemmas?

Answer 24

1. Universal/Particular
2. Individualism/Communitarian
3. Neutral/Affective
4. Specific/ Diffuse
5. Achieved/ Ascribed
6. Sequential/ Synchronic
7. Internal/ External

Question 25

Require a great deal of background. Characterized by complex, usually long-standing networks of relationships, which are as important as work and often blur the line between business and social lives.

Answer 25

high-context cultures

Question 26

Since members of the culture share a rich history of common experience, the way they interact and interpret events is often not apparent to outsiders. There are rules- sometimes exceedingly complex- but they are implicit and the rules are often applied flexibly

Answer 26

High-Context Culture

Question 28

Package necessary background in the communication itself. Relationships tend to have less history. because individuals know each other less well and don't share a common database of experience, communication must be very explicit.

Answer 28

Low- Context Culture.

Question 29

Countries with low-context cultures include

Answer 29

U.S., U.K., Canada.