glossary 05 v1

Question 1

A company that provides mobile phone services to people so they can make calls, send messages, etc.

Answer 1

carrier

Question 2

The opinion that people in general have about someone or something, or how much respect or admiration someone or something receives, based on past behavior or character

Answer 2

reputation

Question 3

A short written description of the aims of a business or public organization

Answer 3

mission statement

Question 4

Countries that are becoming globally significant - mostly because they have moved from agricultural production to manufacturing. It all depends on social, economic and political indicators. E.g., China

Answer 4

emerging countries

Question 5

A very large business organisation consisting of several companies

Answer 5

conglomerate

Question 6

Level of quality for the work you need to do/working conditions

arbeidsrechten

Answer 6

labor standards

Question 7

Ways of illegally paying less tax than you should

Answer 7

tax evasion

Question 8

The right of an individual to control the commercial use of one’s identity, such as name, image, likeness, or other unequivocal identifiers

portretrecht

Answer 8

personality rights

Question 9

The basic rights that it is generally considered every person should have, such as justice and the freedom to say what you think

Answer 9

human rights

Question 10

A person such as an employee, customer, or citizen who is involved with an organization, society, etc. and therefore has responsibilities towards it and an interest in its success

Answer 10

stakeholder

Question 11

The use of children to do work that should be done by adults

Answer 11

child labor

Question 12

The quality of including many different types of people and treating them all fairly and equally

Answer 12

inclusiveness

Question 13

The people living in one particular area or people who are considered as a unit because of their common interests, social group, or nationality

Answer 13

community

Question 14

To change the numbers dishonestly in the accounts (= financial records) of an organization, especially in order to steal money from it

Answer 14

cook the books

Question 15

Strong demand for a product/service that has not had the opportunity of being expressed as sales

ingehouden

Answer 15

pent-up

Question 16

An occasion when a product or service is gradually made available to more people after it has first been tested in a particular area

Answer 16

a rollout

Question 17

The activity or business of giving expert advice about a particular subject

Answer 17

consulting

Question 18

A person who owns shares in a company and therefore gets part of the company’s profits and the right to vote on how the company is controlled

Answer 18

shareholder

Question 19

An organization whose most important goal is something that does not involve making a profit

Answer 19

nonprofit

Question 20

Coming from the outside

Answer 20

external

Question 21

A telecommunications technology that provides high-speed Internet access using multiple channels of simultaneous digital signals

Answer 21

broadband

Question 22

Dealing with or treating the whole of something or someone and not just a part

allomvattend

Answer 22

holistic

Question 23

To restore a device or piece of hardware to an ‘as new’ condition for resale

Answer 23

to refurbish

Question 24

Relating to planets

Answer 24

planetary

Question 25

When a product or service fully meets the specifications or standard set by a company or organization

Answer 25

compliant

Question 26

The way that organizations or countries are managed at the highest level, and the systems for doing this. A controlling influence on something

Answer 26

governance

Question 27

The process by which an organization buys the products or services it needs from other organizations ## Footnote inkoop

Answer 27

procurement

Question 28

The process of getting rid of large amounts of rubbish by burying it, or a place where rubbish is buried ## Footnote vuilinsbelt

Answer 28

landfill

Question 29

A set of rules that members of an organization or people with a particular job or position must follow ## Footnote gedragscode

Answer 29

code of conduct

Question 30

Saying or doing something as a reaction to something or someone, especially in a quick or positive way

Answer 30

responsive

Question 31

Coming from the inside

Answer 31

internal

Question 32

Constantly checking and assessing systems to ensure they comply with industry and security standards, as well as corporate and regulatory policies and requirements

Answer 32

compliance management

Question 33

To start to have a direct and noticeable effect on something ## Footnote vooruitgang boeken

Answer 33

to make inroads

Question 34

Work that is performed involuntarily and under threat of some kind of penalty

Answer 34

forced labor

Question 35

A problem that delays a process

Answer 35

bottleneck

Question 36

Something that is bought by a company, such as another company, a building, or a piece of land

Answer 36

acquisition