glossary U05

Question 1

A problem that delays a process

Answer 1

bottleneck

Question 2

Saying or doing something as a reaction to something or someone, especially in a quick or positive way

Answer 2

responsive

Question 3

The basic rights that it is generally considered every person should have, such as justice and the freedom to say what you think

Answer 3

human rights

Question 4

The use of children to do work that should be done by adults

Answer 4

child labor

Question 5

A person such as an employee, customer, or citizen who is involved with an organization, society, etc. and therefore has responsibilities towards it and an interest in its success

Answer 5

stakeholder

Question 6

A person who owns shares in a company and therefore gets part of the company’s profits and the right to vote on how the company is controlled

Answer 6

shareholder

Question 7

The opinion that people in general have about someone or something, or how much respect or admiration someone or something receives, based on past behavior or character

Answer 7

reputation

Question 8

The way that organizations or countries are managed at the highest level, and the systems for doing this. A controlling influence on something

Answer 8

governance

Question 9

Coming from the outside

Answer 9

external

Question 10

Coming from the inside

Answer 10

internal

Question 11

Dealing with or treating the whole of something or someone and not just a part

allomvattend

Answer 11

holistic

Question 12

The people living in one particular area or people who are considered as a unit because of their common interests, social group, or nationality

Answer 12

community

Question 13

Level of quality for the work you need to do/working conditions

arbeidsrechten

Answer 13

labor standards

Question 14

The activity or business of giving expert advice about a particular subject

Answer 14

consulting

Question 15

The right of an individual to control the commercial use of one’s identity, such as name, image, likeness, or other unequivocal identifiers

portretrecht

Answer 15

personality rights

Question 16

To change the numbers dishonestly in the accounts (= financial records) of an organization, especially in order to steal money from it

Answer 16

cook the books

Question 17

Ways of illegally paying less tax than you should

Answer 17

tax evasion

Question 18

A set of rules that members of an organization or people with a particular job or position must follow

gedragscode

Answer 18

code of conduct

Question 19

Constantly checking and assessing systems to ensure they comply with industry and security standards, as well as corporate and regulatory policies and requirements

Answer 19

compliance management

Question 20

When a product or service fully meets the specifications or standard set by a company or organization

Answer 20

compliant

Question 21

A short written description of the aims of a business or public organization

Answer 21

mission statement

Question 22

The process by which an organization buys the products or services it needs from other organizations

inkoop

Answer 22

procurement

Question 23

Something that is bought by a company, such as another company, a building, or a piece of land

Answer 23

acquisition

Question 24

Countries that are becoming globally significant - mostly because they have moved from agricultural production to manufacturing. It all depends on social, economic and political indicators. E.g., China

Answer 24

emerging countries

Question 25

Strong demand for a product/service that has not had the opportunity of being expressed as sales ## Footnote ingehouden

Answer 25

pent-up

Question 26

A company that provides mobile phone services to people so they can make calls, send messages, etc.

Answer 26

carrier

Question 27

An occasion when a product or service is gradually made available to more people after it has first been tested in a particular area

Answer 27

a rollout

Question 28

To start to have a direct and noticeable effect on something ## Footnote vooruitgang boeken

Answer 28

to make inroads

Question 29

A very large business organisation consisting of several companies

Answer 29

conglomerate

Question 30

A telecommunications technology that provides high-speed Internet access using multiple channels of simultaneous digital signals

Answer 30

broadband

Question 31

An organization whose most important goal is something that does not involve making a profit

Answer 31

nonprofit

Question 32

Relating to planets

Answer 32

planetary

Question 33

The quality of including many different types of people and treating them all fairly and equally

Answer 33

inclusiveness

Question 34

Work that is performed involuntarily and under threat of some kind of penalty

Answer 34

forced labor

Question 35

The process of getting rid of large amounts of rubbish by burying it, or a place where rubbish is buried ## Footnote vuilinsbelt

Answer 35

landfill

Question 36

To restore a device or piece of hardware to an 'as new' condition for resale

Answer 36

to refurbish