GO's

Question 1

Departmental Mission Statement

Answer 1

The mission of the CHP is to provide the highest level of Safety, Service, and Security.

Question 2

The mission of the CHP is to provide the highest level of Safety, Service, and Security. This is accomplished through four departmental goals:

Answer 2

1. Protect Life and Property
2. Enhance Public Trust Through Superior Service
3. Invest in Our People
4. Anticipate Public Safety and Law Enforcement Trends and Provide Assistance to Allied Agencies

Question 3

To accomplish our mission, we are committed to the

following organizational values as the foundation of our pledge to public Safety, Service, and Security:

Answer 3

1. Respect for others.
2. Fairness.
3. Ethical practices.
4. Equitable treatment for all.

Question 4

MANAGEMENT PHILOSOPHIES.
The following concepts guide the Department’s overall philosophy of enhancing public Safety, Service, and Security through a participative management program.

Answer 4

1. Public Responsibility
2. Leadership and Innovation
3. Organizational Development
4. Personnel Development
5. Command Accountability

Question 5

Managers and supervisors ____ learn the motto, internalize and support it, and thereafter serve as a model for subordinates to emulate.

Answer 5

shall

Question 6

As a model for subordinates, managers and supervisors ______ lead, recognize, and support employees in everyday ethical decisions.

Answer 6

shall

Question 7

What are the CHP Professional Values?

Answer 7

Courage 
Honesty 
Professionalism 
Principles
Respect 
Integrity
Dedication 
Esprit de corps

Question 8

The supervisor and manager responsibilities for the use of state owned equipment and resources are:

Answer 8

a. Ensure employees have equipment adequate to perform their duties.
b. Ensure equipment and resources are maintained in proper working condition.
c. Ensure all employees understand and acknowledge departmental policy regarding the use of state owned equipment and resources for official business; misuse may lead to administrative action

Question 9

In the case of exigent circumstances, personal use
of the equipment and resources shall be documented. and shall be forwarded to the Office of the Commissioner for approval. Documentation will be retained in the command for ____________

Answer 9

the current plus three

years.

Question 10

There are three primary reasons we must enhance safety through
service by building public trust:

Answer 10

a. Public and officer safety is built upon mutual trust.
b. Public support is essential for safer communities.

c. Provide an opportunity for the CHP to assume a Leadership Role in building a
public trust framework that could serve as a model to others.

Question 11

Smoking shall not be permitted within ____ feet of doorways, ground level air
intake structures, and operable windows.

Answer 11

25

Question 12

Commanders shall ensure acting sergeants and OIC’s are not involved in the review process and/or signature approval of the:

Answer 12

CHP 415, Daily Field Record, and

CHP 415D, Supplemental Daily Field Record.

Question 13

An OIC shall only be appointed when_____ will be on duty

under their supervision.

Answer 13

two or more officers

Question 14

In no event shall an off-duty officer be assigned as an OIC on _____

Answer 14

overtime status.

Question 15

As such, commanders shall ensure all
departmental employees, including nonuniformed personnel, are familiar with the CALEA accreditation process within _____ of hire.

Answer 15

30 days

Question 16

Employees _____ be required to be available to receive notice of pending court appearance cancellations during nonworking hours.

Answer 16

shall not

Question 17

Unless they have received prior notice, supervisors ______ to accept subpoenas for subordinates on the day of the designated appearance except in
those cases when the Area commander deems the attendance to be critical, and they have reason to believe the employee can be contacted.

Answer 17

shall refuse

Question 18

Employees who have been unavailable for a cancellation notification shall contact their office within ______ of the scheduled court appearance between
0800 and 1700 hours, Monday through Friday, excluding legal holidays.

Answer 18

24 hours

Question 19

Passage is not exempt from payment when returning

from an urgent or emergency call while traveling on a HOT lane. Urgent does not include:

Answer 19

any personal use, commuting, training, or administrative uses.

Question 20

Although toll violations are civil matters, headquarters offices, Divisions, or Areas that receive toll collection notices from a toll authority for a private vehicle with confidential registration to the Department shall handle the matter as follows:

Answer 20

(1) If the notice is for a current employee of the Department, immediately forward the notice to the employee’s commander. The commander shall
ensure the employee receives the notice in a timely manner.

(2) If the notice is for a nonemployee or retired employee of the Department, the toll authority shall be advised to initiate the unpaid toll collection procedures
contained in Section 40267 CVC.

(3) All commands who receive confidential registration toll collection notices from a toll authority shall include procedures in their SOP for processing the notices that is consistent with this General Order.

Question 21

The following interactions do not require any data entry on the CHP A415:

Answer 21

(1) Crowd control or contacts made during public safety evacuations (e.g., natural disasters, critical incidents).
(2) Contacts made during active shooter incidents.
(3) Contacts made during security screenings required of all persons entering a building or event.

(4) Absent additional law enforcement actions, contacts made during routine traffic control, sobriety checkpoints, or other situations in which the contact is
the result of a blanket regulatory activity or neutral formula not based on individualized suspicion or personal characteristics.

Question 22

When it is necessary to stop railway traffic (if time permits), advise the appropriate communications center of:

Answer 22

the name of the railroad, nature of the

problem, and location.

Question 23

The lighted road flare should be placed ____ in advance of the hazard.

Answer 23

2,000 feet (minimum)to over two miles

Question 24

If the road flare burns out, or if _____ have elapsed and the road flare is no longer visible, the locomotive engineer will proceed at restricted speed until the train is one mile beyond the road flare location.

Answer 24

10 minutes

Question 25

If time and access allows, place one _______
lighted road flare between the rails, but not directly on a wooden railroad tie, in advance of the rail-highway grade crossing or hazard in both directions of travel.

Answer 25

30-minute

Question 26

To stop a train, slowly swing a visible object (e.g., flag,
handkerchief, emergency yellow blanket, lighted flashlight) horizontally, in a back and forth motion at knee to hip height, at a right angle to the track. In
addition, the person giving the signal can be observed more readily by moving about rather than remaining stationary. The locomotive engineer will acknowledge this signal with two whistle blasts and stop the train as quickly as practical.

Answer 26

Normal Stop.

Question 27

During hours of darkness, the hand signal should be given with a

Answer 27

flashlight or other lighted nonincendiary object.

Question 28

This signal is the same as it is for a normal stop,
except it is given with a more rapid movement. Use a full emergency stop only when a train cannot be signaled at a sufficient distance from the hazard to
permit a normal stop. Be aware full emergency stops may endanger passengers, train crews, property, and equipment.

Answer 28

Full Emergency Stop.