Group 2 Flashcards

The theories of management (45 cards)

1
Q

He was a biologist who created his General Systems Theory in 1940.

He believed that your body is the sum of all parts.

He also argued that the environment can have an effect on each of the parts.

A

Ludwig von Bertalanffy

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2
Q

Ludwig von Bertalanffy created this theory in 1940s

A

General System Theory

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3
Q

he proposed the x&y management theory

A

Douglas McGregor

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4
Q

Douglas McGregor propose the X&Y Theory on this book entitled

A

“The human side of enterprise”

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5
Q

Douglas McGregor proposed two contrasting sets of assumptions about _____ _____ and ______, known as Theory X and Theory Y.

A

work attitudes and behaviors

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6
Q

According to this theory, workers are lazy and avoid responsibility, so managers must closely supervise and control them.

A

Theory X

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7
Q

Managers who hold this theory assumptions focus on rules, procedures, and rewards/punishments to control worker behavior and ensure organizational success.

A

Theory X

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8
Q

According to McGregor, there are two opposing approaches to implementing Theory X:

A

Hard approach and soft approach

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9
Q

The ____ approach is based on close supervision, intimidation, and immediate punishment.

(two opposing approaches to
implementing Theory X)

A

hard approach

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10
Q

The ____ approach is characterized by leniency and less strict rules in hopes for creating high workplace morale and cooperative employees.

(two opposing approaches to implementing Theory X)

A

soft approach

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11
Q

Theory Managers believe that employees are inherently
motivated to work and value the importance of helping their employees

A

Theory Y

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12
Q

To allow employees to work in the organization’s interest, managers must create a work setting that provides opportunities for workers to exercise initiative and self-direction.

A

Theory Y

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13
Q

in Theory Y, Managers should ____ authority to employees and make sure employees have the resources necessary to achieve organizational goals.

A

decentralized

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14
Q
A
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15
Q

This theory is composed of 4 parts:

  • Quantitative Management
  • Operations Management
  • Total Quality Management
  • Management Information System
A

Management Science Theory

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16
Q

this management theory type, Applies mathematical models and statistical analysis to improve managerial decision-making and efficiency.

A

quantitative management

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17
Q

this management theory, applies a continuous improvement approach that emphasizes quality in every aspect of organizational processes to meet customer satisfaction.

A

Total Quality Management

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18
Q

this management theory, Integrates technology and data management to support decision-making, streamline operations, and enhance organizational performance.

A

Management Information Sysytem

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19
Q

this management theory, Focuses on optimizing processes, resource allocation, and production efficiency through analytical techniques.

A

operations management

20
Q

Enumerate the Four Methodologies and tools

LSIQ

A

a. Linear Programming
b. Simulation
c. Inventory Management
d. Queuing Theory

21
Q

this methodologies and tools Extensively used in engineering management to optimize resource allocation, production planning, and scheduling.

A

Linear Programming

22
Q

this methodology and tool is Employed to mimic real-world systems or processes, allowing engineers to study system behavior under various scenarios and identify optimal strategies.

23
Q

This methodology and tool is Applied to minimize inventory costs while ensuring adequate supply.

A

Inventory Management

24
Q

This methodology and tool, Aid in analyzing waiting lines and optimizing service processes, crucial in industries like manufacturing and service operations.

A

Queuing Theory

25
enumerate the **three applications** in engineering management *PSQ*
a. Project Management b. Supply Chain Management c. Quality Control
26
this *engg management application* Assist in project scheduling, resource allocation, and risk management, **ensuring projects are completed** within budget and on schedule.
Project management
27
this *engg management application* helps in **managing supply chains efficiently**, reducing costs, and enhancing responsiveness to customer demands.
Supply chain management
28
this *engg management application* **Improves product quality** by analyzing process variability and implementing corrective actions.
Quality Control
29
a. Improved **decision-making** based on quantitative analysis and data-driven insights. b. Enhanced **operational efficiency** and resource utilization. c. **Cost reduction** through optimized processes and inventory management. d. Better **risk management** and mitigation strategies.
benefits of management science theory
30
a. **Complexity in model development** and interpretation. b. **Data availability** and quality issues. c. **Resistance to change** and implementation challenges in traditional organizational structures.
challenges of management science theory
31
this theory was **rooted in quantitative analysis** and operations research techniques,
Management Science Theory
32
Boeing and Toyota applies this theory of management
Management Science Theory
33
A **framework that examines how external factors influence the behavior** and performance of organizations.
organizational environment Theory
34
this theory suggests that*organizations are not isolated entities* **but are deeply embedded in their environments**, which can provide both opportunities and constraints.
Organizational environment theory
35
the The **Organizational Environment Theory was influenced** in the 1960s by the following researchers: *DRJ*
Daniel Katz Robert L. Khan James D. Thompson
36
Enumerate the **three key components** of the ***organizational environmental theory*** *GTI*
1. General Environment 2. Task Environment 3. Internal Environment
37
this *key component* consists of **broad** societal, economic, political, legal, and cultural factors that can affect organizations in a society.
general environment
38
this *key component* has **Specific set of stakeholders** that an organization interacts with directly (customers, suppliers, competitors, agencies)
Task Environment
39
this *key component* has **Factors within an organization** (culture, structure, and human resources)
Internal Environment
40
The ____ *view* **sees organizations as systems** that interact with their external environment, taking in resources and producing outputs.
open-system views
41
A *system* that **takes in resources from its external environment** and converts them into goods and services that are then sent back to that environment for purchase by customers.
Open system
42
A system that is **self-contained** and thus **not affected by changes** that occur in its external environment.
closed-system view
43
this system has environment
open system
44
this system has no environment
closed system
45