Group 4

Question 1

what are the four basic functions of management

POLC

Answer 1

• planning
• organizing
• leading, and
• controlling resources (land, labor, capital, and information)

Question 2

enumerate the 3 management roles

Answer 2

interpersonal roles
informational roles
decisional roles

Question 3

Managers perform ceremonial obligations;

Answer 3

interpersonal roles

Question 4

It means symbolic-head. His activities include ceremony, status requests and solicitations.

Answer 4

figurehead

Question 5

It means responsible for motivating and activating the subordinates. His activities include responsibility for staffing, training, subordinate’s team building, etc.

Answer 5

leader

Question 6

It means maintaining a self-developed network of outside contacts and information. His activities include interactions with outsiders,

Answer 6

liason

Question 7

what are the 3 interpersonal roles of a manager

FLL

Answer 7

figurehead
leader, and
liason

Question 8

Managers spend a fair amount of time gathering information by questioning people both inside and outside the organization. They also distribute information to employees, other managers, and outsiders.

Answer 8

informational roles

Question 9

This means seeking and receiving a wide variety of special information to develop a thorough understanding of organization and environment.

He acts as the nerve centre of internal and external information. His activities include receiving information and creating a knowledge-based.

Answer 9

monitor

Question 10

This means transmission of outside information to his
subordinates. His role includes filtering, clarifying, interpreting and integrating different information

Answer 10

disseminator

Question 11

This means transmitting information to outsiders on behalf of the organization or department that he heads. He serves as an expert to clarify the organizational plan, policies, actions and results.

Answer 11

spokesperson

Question 12

what are the 3 information roles of a manager

MDS

Answer 12

monitor, disseminator, and spokesperson

Question 13

Managers use the information they gather to encourage innovation, to resolve unexpected problems that threaten organizational goals (such as reacting to an economic crisis), and to decide how organizational resources will be used to meet planned objectives.

Answer 13

decisional roles

Question 14

This means searching the organization and its environment for opportunities and initiating the “improvement (or change) process” to bring about transformation.

His actions involve strategy formulation, change management, team-building and project handling.

Answer 14

entrepreneur

Question 15

This means responsibility related to corrective actions
when organization faces sudden, unexpected disturbances. His actions include review and rectification of the crisis.

Answer 15

disturbance handler

Question 16

This means responsibilities related to the allocation of
resources of the organization among all concerned people or departments.
His actions involve scheduling. budgeting, allocation of duties to subordinates, authorization,

Answer 16

resource allocation

Question 17

This means representing the organization at major negotiations. His actions include bringing advantage to the organization during the process of negotiation

Answer 17

negotiator

Question 18

what are the 4 decisional roles

EDRN

Answer 18

entrepreneur, disturbance handler, resource allocator, and negotiator

Question 19

he demonstrates that when managers possess the right combination of vision, skill, experience, and determination, they can lead an organization to success.

Answer 19

steve case

Question 20

what are the 3 basic functions of management

POD

Answer 20

planning, organizing, directing & controlling

Question 21

it is the primary management function, the one on which all others depend.

Answer 21

planning function

Question 22

what are the 3 different types of planning

STO

Answer 22

strategic plan, tactical plan, and operational plan

Question 23

it is the process of arranging resources to carry out the organization’s plans is the second major function of managers.

Answer 23

organizing functions

Question 24

what is the typical arrangement of managers

Answer 24

1. top managers
2. middle managers
3. first line managers

Question 25

The process of **influencing and motivating people to work effectively** and willingly toward company goals—is the third basic function of management.

Answer 25

directing functions

Question 26

it is the fourth basic managerial function. In management this means **monitoring a firm's progress** **toward meeting its organizational goals** and objectives.

Answer 26

controlling functions

Question 27

what are the **3 different management skills** ITC

Answer 27

* **interpersonal** skills * **technical** skills * **conceptual** skills

Question 28

this managerial skill is important To **communicate with other people**, work effectively with them, motivate them, and lead them are interpersonal skills.

Answer 28

interpersonal skills

Question 29

A person who **knows how to operate** a machine, prepare a financial statement.

Answer 29

technical skills

Question 30

this skill is need to **see the organization as a whole**, in the context of its environment, and to understand how the various parts interrelate. important for top managers

Answer 30

conceptual skills

Question 31

what are the **3 layers** of management

Answer 31

**top** management **middle** management **lower** (operating) management