Groups, Teams & Leadership

Question 1

Select all that apply

A group exists when which of the following are present?

Answer 1

two or more freely interacting individuals
shared norms
shared goals
have a common identity

Question 2

A small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable is known as a ______.

Answer 2

team

Question 3

A formal group is

Answer 3

assigned by organizations or their managers to accomplish specific goals

Question 4

Informal groups come together for ______.

Answer 4

friendship

Question 5

Select all that apply

Which of the following are characteristics of a project team?

Answer 5

it is task or problem-oriented
it meets as needed depending on the assignment
team meetings happen virtually or face to face

Question 6

A ______ is defined as two or more freely interacting individuals who share collective norms and goals and have a common identity.

Answer 6

group

Question 7

A community task force consisting of police officers, emergency service personnel, and other support service staff who work with the public is meeting to determine the best response system for the 911 services of a town. This task force is an example of a(n) ______ team.

Answer 7

cross-functional

Question 8

Select all that apply

What are the characteristics of teams?

Answer 8

teams are small groups
team members share a common commitment

Question 9

Teams with administrative oversight of their task domains are known as ______ teams.

Answer 9

self-managed

Question 10

A group established by an organization to accomplish specific goals is called a(n) ______ group.

Answer 10

formal

Question 11

Select all that apply

What are the characteristics of virtual teams?

Answer 11

They communicate electronically, work together over distance & time.

Question 12

A group formed by people seeking friendship that has NO official leader or specific organizational goals is known as a(n) ______ group.

Answer 12

informal

Question 13

Because they are driven primarily by information and skills as opposed to time and location, proponents of virtual teams consider them to be highly ______.

Answer 13

flexible and efficient

Question 14

A ______ team works to address a particular problem or specific task. Team members can come from the same or different departments.

Answer 14

project

Question 15

Match the stage of group and team development with its description.

a. forming
b. storming
c. norming
d. performing
e. adjourning

Answer 15

a. forming - The process of getting oriented and acquainted
b. storming - The emergence of individual personalities, roles, and conflicts within the group
c. norming - Resolution of conflicts, and the emergence of unity and harmony among group members
d. performing - Members concentrate on solving problems and completing tasks
e. adjourning - Members prepare for disbandment of the group or team

Question 16

________ teams are designed to include members from different areas within an organization, such as finance, operations, and sales.

Answer 16

cross-functional

Question 17

In the forming stage of group/team development:

Answer 17

members try to break the ice and figure out who is in charge and what the group’s goals are

Question 18

What makes a self-managed team unique?

Answer 18

Members of the team are given administrative oversight for their task area

Question 19

A team in the middle of the ______ stage of team development experiences individual conflicts and the emergence of individual personalities within the group.

Answer 19

storming

Question 20

A ______ team consists of members who collaborate over time and distance via electronic media.

Answer 20

virtual

Question 21

In the norming stage of group/team development:

Answer 21

conflicts are resolved, and friendships and harmony emerge

Question 22

Select all that apply

As opposed to face-to-face teams, virtual teams find it more difficult to establish which of the following?

Answer 22

trust, cohesion, and cooperation

Question 23

Place the stages of group and team development in the correct order, with the first stage listed at the top and the last stage listed at the bottom.

Answer 23

1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

Question 24

During which stage of group development would group cohesiveness be a factor?

Answer 24

Norming

Question 25

Within the first stage of team development, called ______, members get oriented and acquainted with each other.

Answer 25

forming

Question 26

During the ______ stage in group and team development, members concentrate on solving problems and completing the assigned tasks.

Answer 26

performing

Question 27

In the storming stage of group/team development:

Answer 27

individual personalities emerge and group members engage in conflict

Question 28

In the adjourning stage of group/team development:

Answer 28

members prepare for disbandment

Question 29

During the ______ stage of team development, conflicts are resolved, close relationships develop, and unity and harmony emerge.

Answer 29

norming