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(107 cards)

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1
Q

A suitcase

A

A box with a handle which you carry your clothes in when you are travelling

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2
Q

A torch

A

A small portable electric lamp

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3
Q

A penknife

A

A small knife that folds up so that you can carry it in your pocket

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4
Q

A holdall

A

A soft bag for carrying clothes etc, when travelling

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5
Q

A first aid kit

A

A box or bag with bandages, dressings and basic medicine used in an emergency

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6
Q

Travel insurance

A

An agreement with a company by which you are paid compensation if you have an accident, lose your belongings or have them stolen

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7
Q

A visa

A

An official stamp on your travel documents that allows you to enter a country

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8
Q

A work permit

A

An official document that lets you work in another country

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9
Q

A passport

A

An official document allowing you to pass from one country to another

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10
Q

Responsible tourism

A

Tourism that tries not to have an adverse effect on the places that its customers visit

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11
Q

Outbound tourism

A

Provides holidays for people who want to visit other countries and not to stay in their own country

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12
Q

Roots tourism

A

Trips for travellers who want to meet and observe indigenous people in their native locations

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13
Q

Heritage tourism

A

Visiting castles, other old buildings and famous historical sights

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14
Q

Health

A

Spa, clean mountain air

Provides the activities good for your health

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15
Q

Agricultural tourism

A

Farms, cottages

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16
Q

Business tourism

A

Travelling for some of the biggest companies

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17
Q

Hard tourism

A

Loud, lively, exciting

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18
Q

Inbound

A

Provides accommodation, transport and tours for visitors coming from outside the country

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19
Q

Religious tourism

A

Holy places

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20
Q

Incentive tourism

A

Rewarding employees

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21
Q

Transit visa

A

Short term visa that allows a passenger to travel across or through the issuing country on a way to another country

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22
Q

Landing card

A

A card that is filled in with personal details by a passenger on an international flight or voyage and surrendered on arrival

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23
Q

Boarding pass

A

A pass for boarding an aircraft, given to passengers when checking in

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24
Q

E111

A

European Health Insurance Card

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25
Airline ticket
Flight coupon + receipt
26
Rental agreement
A contract
27
Certificate of airworthiness
All aircrafts must have it before they are allowed to fly
28
Certificate of seaworthiness
A ship must have it before it is allowed to sail
29
Clearance cerificate
Goods that go from one country to another have to be accompanied by it to show that they have been passed by the customs
30
Vaccination certificate
Showing that visitors are immune to certain diseases
31
Health declaration form
Showing that tourists are in good health
32
Property Irregularity Report
If a passenger loses their baggage he must describe the item of baggage and its contents
33
Baggage check
Shows that baggage was checked in by the airline
34
Food hygiene certificate
Shows that a restaurant meets national standards of cleanliness
35
Customer Satisfactory Questionnaire
After the end of holiday, to see if a company needs to change anything
36
Claim form
If you have something stolen and want your insurance company to replace it
37
Docket
A certificate or ticket showing the contents of something
38
Revalalidation Sticker
After a change on a flight
39
Multiply entry visa
You can enter and leave the country as many times as you like during a set time period
40
Exit visa
Before leaving the country
41
European Plan
Bed only
42
Continental plan
Bed and breakfast
43
American plan
Bed, breakfast, lunch and dinner
44
Demi-pension
Bed, breakfast and lunch or dinner
45
Single room
One bed
46
Double room
King size bed
47
Twin room
Two separate beds
48
Adjoining room
Next to each other but have no common doors
49
Double en suite
Directly connected to another bedroom
50
Boutique hotel
A small, stylish hotel that is not a part of a chain
51
Chalet
A small wooden house found in mountains areas or a house built in a similar style Ed!
52
Commercial hotel
For business,
53
Guesthouse
A small, cheap hotel
54
Hotel garni
Simple, comfortable rooms, no hotel facilities such as restaurants, bars, swimming pool
55
Luxury hotel
Full facilities, very expensive
56
Tourist Hotel
Cheap, mainly 2*, noisy, busy
57
Motel
Motorway hotel
58
Villa
A house usually in the countryside or near the sea
59
Hostel
Dormitories
60
Apartment
Rooms, living room, kitchen esp on one floor
61
King size bed
A double bed which is longer and wider than usual
62
Apartment hotel
Apartment with all the hotel facilities
63
Bed and board
Sleeping accommodation and meals
64
Bermuda plan
Continental breakfast
65
En pension
All meals provided
66
Modified American plan
Two meals
67
ADSL Connection
Very fast internet connection
68
Direct-dial
Ability to make a phone call without it having to be connected through a switchboard
69
Bureau the change
An office where you can change the money
70
Gift shop
A shop that sells goods that are suitable for giving as presents
71
Lobby
The large room into which the main entrance door opens in a hotel or at her large building
72
Vacancy
If there are vacancies in a hotel, some of the rooms are available to rent
73
Rack rate
The normal price of a hotel room
74
Traveller’s Cheques
Cheques that you buy at a bank and take with you when you travel so that you can exchange them for the currency you need
75
Commission
A fee for providing a service
76
In the black
You have money on your account
77
In the red
There is no money on your account
78
Backhander
An amount of money that is illegally paid to someone in a position of authority to make them do something
79
ABTA bonded
If a company goes bankrupt, you will receive a full refund
80
Haggle
Argue over the price
81
Astute
Showing an understanding behavior
82
Kickback
A sum of money that is paid to someone illegally
83
Surcharge
An extra payment of money in addition to the usual payment
84
Backward pricing
Checking their competitors prices before setting their own
85
Price discrimination
Setting different prices for different groups of people
86
Predatory pricing
Charging a much lower price for its products or services than its competitors in order to force them out of the market
87
Cost-plus pricing
The setting of prices at the cost price plus a percentage
88
Chambermaid
A woman whose job is to clean bedrooms
89
Concierge
A person in a hotel whose job is to help guests by giving them information, arranging theatre tickets etc
90
Cashier
A person whose job is to receive and pay out money in a bank, shop, hotel etc
91
Commisionaire
A person in uniform whose job is to stand at the entrance to a hotel and open the door for visitors, find them taxis etc
92
Sommelier
A person who works in a restaurant serving wine and helping customers to decide which wine to choose
93
Porter
A person whose job is carrying people’s bags and other loads especially at a train station, an airport or in a hotel
94
Manager
A person who is in charge of running a business
95
Plongeur
A person who washes the dishes
96
Sous-Chef
A person who is the second most senior cook in a restaurant
97
Travel agent
A person or business whose job is to make arrangements for people wanting to travel
98
Maitre d’ hotel
The head waiter
99
Comptroller
A person who manages or directs something
100
Valet
A hotel employee whose job is to clean the clothes of hotel guests
101
Greeter
A person whose job is to meet and welcome people in a public place such as a restaurant or shop/store
102
Personal assistant
Person who works as a secretary or an assistant for one person
103
Receptionist
A person whose job is to deal with people arriving at or telephoning a hotel, an office building etc
104
Agenda
A list of items to be discussed at a meeting
105
Chair
To act as the chairman or chairwoman of a meeting, discussion etc
106
Implement
To introduce
107
Contingency
An event that may or may not happen

Tourism (2 decks)

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