hcpc guidelines

Question 1

communicate effectively

Answer 1

• use effective and appropriate verbal/nonverbal skills to communicate with service users, carers, colleagues and others
• e.g, refraining from using slang and talking in a slow pace so others understand

Question 2

maintain records appropriately

Answer 2

• keep information about service users and carers confidential, and only use it for the purpose for which it was given
• e.g, remove anything that could be used to identify a service user or carer from information which you use in your assessments or other academic work related to your programme