Helping Flashcards

(49 cards)

1
Q

What is the difference between prosocial behaviour and helping behaviour?

A

Prosocial behaviour: Acts that are positively valued by society (e.g. picking up litter).
Helping behaviour: A particular type of pro social behaviour. Acts that intentionally benefit someone else.

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2
Q

What is Latane & Darley’s bystander effect?

A

The bystander effect: The presence of a stranger induces the bystander effect, but the presence of a friend does not. - Less potential for embarrassment?

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3
Q

What are the results of Baron et al.’s study regrading mood and helping
(People walking in a mall were approached by a confederate who asked them for change)?

A

People were more likely to help when approached in a pleasant smelling area. People in the pleasant smelling areas were also in a better mood.

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4
Q

What were the results of Forgas et al. study regarding mood and helping (Sales staff were approached by a confederate who put them in a positive, negative or neutral mood).

A

Less experienced staff were more likely to help when they had been put in a good mood. The effect wasn’t seen for experienced sales staff.

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5
Q

Describe the study of Darley & Batson regarding running late (1973).

A

Students in a seminary were first directed to one location to complete a questionnaire. In the second phase they were required to prepare and deliver a speech (on career options or a bible paragraph).
Pps were told they were ahead of schedule, running late for the second phase, or precisely in time. En route to the venue of the second phase, pps encountered a man who had apparently collapsed in the alley.
10% of late running pps helped.
45% of on time running pps helped.
63% of early running pps helped.

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6
Q

Describe the study of Baumeister et al. (1988) regarding leadership roles.

A

Pps volunteered for a study which involved deciding the fate of survivors of a nuclear war. In groups of four (3 assistants, 1 leader), they were to discuss via an intercom system which survivors should be allowed into a shelter.
Unbeknown to the pps, 3 of the 4 grouo members were actually confederates.
Some pps were designated ‘assistants’ while others were designated ‘leaders’.
Assistants could make suggestions, but the leader had the final say.
Midway through the group discussion, one of the confederates started to choke and begged for help.
80% of the leaders helped; 33% of assistants helped.

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7
Q

Describe Regan et al.’s study regrading feelings of guilt (1972).

A

40 women in a shopping center were recruited. Each pps was asked by a male confederate to take his picture for a project. The camera would not work, and the experimenter either implied that the pps had broken the camera (guilt condition) or said that the malfunction was not her fault (control condition).
Soon after, a female experimenter crossed the pps’ path carrying a broken grocery bag from which items fell.
55% of pps in the guilty condition helped picking up the items; but just 15% of the pps in the control condition.

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8
Q

People are more likely to help when they feel competent- when they believe they have the skills and knowledge that the situation necessitates.
Name 2 studies.

A

1) Schwartz & David (1976) found that people who were told they were ‘good at handling rats’ were more likely to help recapture a ‘dangerous’ lab rat.
2) Shotland & Heinold (1985) found that people with first-aid training were more likely to help a stranger who was bleeding , than those without first-aid training.

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9
Q

What is Darwin’s view on evolutionary factors for helping?

A

Gene-based view on natural selection:
We don’t act to ensure our own survival per se, rather we act to ensure the survival and transmission of our genes.
We are more likely to help those who share more of our genes.

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10
Q

What did Burnstein et al. find out regarding evolutionary factors in helping?

A

People asked how likely they would be to help in different relations, in various situations (1-4 scale).

Related by:

  • 1/2 of their genes (e.g. sibling)
  • 1/4 of their genes (e.g. half-sibling)
  • 1/8 of their genes (e.g. first cousin)

Situations:

  • healthy person in everyday situation
  • sick person in everyday situation
  • healthy person in life-or-death situation
  • sick person in life-or-death situation

People were more willing to help close kin.

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11
Q

What did Fitzgerald et al. (2009) find out regarding evolutionary factors in helping?

A

Pps were asked how willing they were to help a friend, half-sibling or sibling.
There were 3 levels of helping behaviour:
- low risk: e.g. picking up items up from a store
- medium risk: e.g. loaning them $10k
- high risk: e.g. trying to rescue them from a burning house
Effects if relatedness seen only for medium- and high- risk situations.

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12
Q

Describe the study of Levine et al. (2005) regarding influence of group membership.

A

Uk students who were Man Utd Fans were recruited.
First, pps completed questionnaire about support for the club. They were told to walk ti ither building for second part of the study.
En route, the pps encountered a jogger (confederate) who fell and appeared to twist their ankle. Jogger was either wearing a Man Utd shirt, a neutral shirt, or the shirt of the rival Liverpool.
90% helped the ingroup member;
30% helped the neutral person;
28% helped the outgroup member.

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13
Q

What did Hendren and Blank (2009)

find out regarding implicit bias and helping?

A

Confederates approached shoppers at UK car park and were asked: ‘Excuse me, can you help me please… I am short in change and need 10p to pay the parking charge… Could you check whether you have a 10p piece I could have? ‘
Confederates were either wearing a plain black t-shirt, or a t-shirt with ‘Gay Pride’ on the front.
A greater proportion of people helped the ones with plain t-shirt (74%) than when they wore the ‘Gay Pride’ t-shirt (54%).

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14
Q

What did Mullen & Skitka (2009) find out regarding the influence of culture on helping?

A

Americans and Ukrainians were asked which individuals should receive organ transplant.
Pps were given information about how personally responsible individuals were for their illness and how much they contributed to society.
- pps from both countries were more likely to favour patients who were not responsible for their illness and who contributed to society.
- American’s decision were influenced more by degree of personal responsibility.
- Ukrainian’s decision were influenced more by patient’s contribution to society.

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15
Q

What is Emphathy?

A

Emphathy is the vicarious experience of another’s emotional state.

Individual differences in emphathy likely account for much of the variability in helping behaviour.
The vicarious experience of someone’s suffering (empathy) makes us feel bad.
If we choose to help, we can reduce the bad feelings.
Helping others is often associated with a potential cost (e.g. embarrassment, financial cost, risk of physical harm).

Bystander calculus: the cost-benefit analysis of helping. Where the cost of not acting > cost of acting, then we choose to help.

Singer et al. (2004):
Common brain regions respond when we experience an electric shock ourselves, and when we view a stimulus that indicates that a loved-one is being shocked.

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16
Q

What happens when we feel emphathy?

A

The amygdala responds during the experience and recognition of fear.
The anterior insula responds during the experience and recognition of disgust (Calder & Young, 2001)

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17
Q

Describe study of Stocks et al. (2009) .

A

Pps were told about a fellow student (Katie) whose parents and sister had recently been killed in an accident, leaving, leaving her to care for her younger siblings.
At the end of the study pps were given opportunity to help Katie (e.g. lifts, babysitting).
Emphathy manipulation:
Students were told to remain as objective as possible (low empathy condition) or to imagine how they would feel in her position (high empathy condition).
Memory manipulation: pps were told that they would subsequently be trained to remember or forget what they had learned about Katie.
Low empathy condition:
8% of pps who were told to forget helped; 42% of pps who were told to remember helped.
High empathy condition:
68% of pps who were told to forgey helped; 58% of pps who were told to remember helped.

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18
Q

What did Henderson et al. (2012) find out regarding role models and helping?

A

US students read about a group of students from Peking University in Beijing, China who sent their free-time raising money for disadvantaged children.
The children were said to be in Beijing (low distance condition), or in Istanbul (high distance condition).
After reading this information the US students had they opportunity to support a charitable cause in the US, either by buying a t-shirt (study 1) or making a donation (study 2).
14% in small distance condition and 28% in large distance condition bought the t-shirt.
The mean donation in the small distance condition was 2.9 and in the long distance condition it was 4.6.

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19
Q

What did Rushton & Teachman (1978) study regarding positive feedback and helping ?

A

Boys (8-11 years) watched an experimenter play an electronic bowling game to win tokens. They saw the adult donate some of his tokens to ‘poor little Bobby’ who had ‘no mummy or daddy to look after him’. The plight of Bobby was described on a poster next to the arcade game, together with a donation bowl.
When the children played the game, the vast majority spontaneously donated some of their tokens to Bobby. Where observed, this behaviour was either praised or discouraged.
The children were then left alone to play the game a second time, while the experimenter went to ‘finsih some work’ (immediate test) and again after two weeks (re-test).
On both occasions, the children won 32 tokens.
Immediate test:
7.3 tokens donated by encoraged pps;
4 tokens baseline donation;
1.8 tokens donated by discouraged pps.
Re-test:
5 tokens donated by encouraged pps;
2.2 tokens baseline donation;
1.7 tokens donated by discouraged pps.

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20
Q

What did Costa & McCrae (1992) and Carprara and colleagues (2012) find out about personality and helping?

A

Pps completed personality questionnaire and a pro-social scale.
A strong correlation was seen between agreeableness and self-reported pro-sociality).
Agreeable personality traits are: Courteous, good-natured, empathic, caring.

21
Q

Some cultures may have norms that encourage helping behaviour.
What is a social responsibility norm and a reciprocity norm?

A

Social responsibility norm:
We should help those in need because it is the right thing to do (i.e. irrespective of future exchanges).

Reciprocity norm:
We should help those who help us. Helping others now may secure help in the future.

22
Q

What is altruism?

A

A special form of helping behaviour, sometimes costly, that shows concern for fellow human beings and is performed without expectation of personal gain.

23
Q

What is evolutionary social psychology?

A

An extension of evolutionary psychology that views complex social behaviour as adaptive, helping the individual, kin and the species as a whole to survive.

24
Q

How have Stevens, Cushman & Hauser (2005) distinguished two reliable explanations of cooperative behaviour in animals and humans?

A
  • mutualism: cooperative behaviour benefits the cooperator as well as others; a defector will do worse than a cooperator.
  • kin selection: those who cooperate are biased towards blood relatives because it helps propagate their own genes; a lack of direct benefit to the cooperator indicates altruism.
25
What is Pilivian’s view on empathy costs of not helping?
Pilivian’s view that failing to help can cause distress to a bystander who emphasises with a victim’s plight.
26
What is Pilivian’s view on personal costs of not helping?
Pilivian’s view that not helping a victim in distress can be costly to a bystander (e.g. experiencing blame).
27
What are the 3 stages of calculations we do before we respond to a situation where someone is in trouble?
1) Physiological arousal: Our first reaction to someone in distress is physiological, an empathic response. The greater the arousal, the greater the chance that we will help. How quickly we act is related to the level of our bosy’s response: e.g. the quicker our heartbeat, the quicker we respond (Gaernter & Dovidio; 1977). There is also a cognitive aspect. As the victim’s plight becomes clearer and more severe, our physiological arousal increases. 2) Labelling the arousal: Being aroused is one thing, but feeling a specific emotion (fear,anger,love) is another. Generally, arousal does not automatically produce specific emotions; people’s cognitions or thoughts about the arousal play a critical role in determining the nature of the emotions the feel (e.g. Parkinson & Manstead, 1992). Sometimes our response is also to feel distressed. Dan Batson suggested that situational cues often trigger another set of responses, empathic concern (Batson & Coke, 1981), and that when bystanders believe they and a victim are similar, they are more likely to experience empathic concern. 3) Evaluating the consequences: Finally, bystanders evaluate the consequences of acting before they help a victim, choosing an action that will reduce their personal distress at the lowest cost. The main costs of helping are time and effort; the greater these costs, the less likely that a bystander will help (Darley & Batson, 1973).
28
What did Batson find out regarding Sex difference and empathy?
Women reported more empathy with a same sex teenager when they had similar experiences during their adolescence, an effect not found in men. Batsin accounted for these sex difference in terms of socialisation: women value interdependence and are more other-oriented, while men value independence and are more self-oriented.
29
How can empathy be distinguished from compassion?
Compassion can be defined as a distinct emotion - an emotion that can be linked to compassionate love that some feel for close others or even for humanity. Compassion is the feeling that arises in witnessing another’s suffering and that motivates a subsequent desire to help. In contrast, empathy is the vicarious emotion triggered by the plight of others.
30
What is observational learning or modelling?
Tendency for a person to reproduce the actions, attitudes and emotional responses exhibited by a real-life or symbolic model.
31
Carolyn Zahn-Waxler has studied the development of emotions in children, concluding that ho we respond to distress in others is connected to the way we learn to share, help and provide comfort, and that these patterns emerge between the age of 1 and 2 years. What are examples of the ways in which we can learn these responses?
- Giving instructions (simply telling children to be helpful works; but if the adults acts selfishly but urged the children to be generous, the children were less generous. - Using reinforcement (rewarded behaviour is more likely to be repeated). - Exposure to models (reinforcement is effective in shaping behaviour, but modelling is even more effective). There are close developmental links between pro social skills, coping and social competence, which suggests an overall socialisation process into adulthood. Children who behave prosocially are also able to tolerate a delay in gratification (Long&Lerner, 1974) and are more popular with their peers (Dekovic & Janssen,1992).
32
What did the study of Bryan & Test find (1967)?
Motorists who were exposed to a prosocial model were over 50% more likely to help than those in the no-model condition.
33
What is the social learning theory?
The view championed by Bandura that human social behaviour is not innate but learned from appropriate models.
34
What does ‘learning by vicarious experience’ mean?
Acquiring a behaviour after observing that another person was rewarded for it; it can increase the prevalence of both, selfish and selfishless behaviour (Midlarsky & Bryan, 1972).
35
Why could the general aggression model be developed into a general learning model?
Viewing pro-social videos or listening to pro-social music increases the rate of helping behaviour and further, pro-social videos make pro-social cognitions more accessible.
36
What is the Just-world hypothesis?
According to Lerner & Miller, people need to believe that the world is just a place where they get what they deserve. As evidence of undeserved suffering undermines this belief, people may conclude that victims deserve their fate.
37
A necessary precondition of realky helping is the belief that help will be effective. Which 2 factors were isolated by Miller (1977) that can convince a would-be helper?
1) The victim is a special case rather than one if many; and 2) the need is temporary rather than persisting. Each of these allow us to decide that giving aid ‘right now’ will be effective.
38
When did the bystander effect (the greater the number of bystanders, the less likely is a person to help) weaken Accor to Fisher et al.?
- when situations were dangerous (compared with non-dangerous) - when perpetrators were present (compared with non-present) - when the costs of intervention were physical (compared with non-physical) - when other bystanders were not strangers and were all males.
39
What is the ‘lady in distress experiment’ of Latané & Rodlin( 1969)?
Male pps were filling out a questionnaire when they heard a women needing help in another room. Helping occurred in 70% of the cases were pps were alone; but just in 40% of cases were pps were paired with others.
40
What is diffusion of responsibility?
Tendency of an individual to assume that others will take responsibility (as a result no one does). This is a hypothesised cause of the bystander effect.
41
What is the fear of social blunders?
The dread of acting inappropriately or of making a foolish mistake witnessed by others. The desire to avoid ridicule inhibits effective responses to an emergency by members of a group.
42
What does the research on mood and helping behaviour show overall?
The research on mood and similar psychological states is conplex and indicates that experiencing success and feeling good generally lead to prosocial helping behaviour, but that bad moods may or may not lead to helping, depending on whether they are moderated by self-concern. Nevertheless, a common consequence of providing help is that the helper ends up feeling good (Williamson & Clark, 1989) and has, at least for a while, a more positive self-evaluation.
43
What did a meta-analysis of 25 well-conducted studies investigating the link between religion and helping behaviour find?
Religious priming did significantly predict various measures of pro-social behaviour primarily directed towards religious in-group members, and the effect was stronger among believers. Note: Religious priming can also predict other behaviours that include racism and other non-prosocial (antisocial) attitudes and behaviours directed at outgroups and non-believers.
44
What is the terror engagement theory?
The notion that the most fundamental human motivation is to reduce the terror of the inevitability of death. Self-esteem may be centrally implicated in effective terror-management.
45
What is the sociocultural theory (also called social role theory)?
Psychological gender differences are determined by individuals’ adaptations to restrictions based on their gender in their society.
46
What did Eagly (2009) state in regards to sex difference and helping?
The speciality of women is pro social behaviours that are more communal and relational, and that of man is behaviours that are more agentic and collectively oriented as well as strength intensive. The sex differences, which appear in research in various settings, match widely shared gender role beliefs. The origins of these beliefs lie in the division of labour, which reflects a biosocial interaction between male and female physical attributes and social structure. The effects of gender roles on behaviour are mediated by hormonal processes, social expectations, and individual dispositions.
47
How can you define ‘norms’?
Attitudibal and behavioural uniformities that define group membership and differentiate between groups.
48
What is the ‘Commons dilemma’?
Social Dilemma in which cooperation by all benefits all, , but competition by all harms all.
49
What are the four motives that control pro-social behaviour according to Batson?
1) Egoism 2) Altruism 3) Collectivism 4) Principlism