Hospitality and tourism #2 Flashcards

(40 cards)

1
Q

Reimbursing

A

paying someone back for money they spent on something.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Column chart

A

Vertical bars

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Histogram

A

bars that are usually placed next to each other without gaps

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Pure risk

A

only the possibility of loss or no change exists, with no chance of gain.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q
A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Primary data

A

facts collected specifically for the problem or project at hand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Secondary data

A

figures that have already been collected for purposes other than the project at hand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Database

A

Store organizer and locate information

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Serial numbers

A

For identification of a product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Model numbers

A

Identification of the version of the product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Payroll record

A

Employee pay

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Legal records

A

Contacts agreements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Asset records

A

Furniture equipment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Collateral

A

If you don’t pay the money, the lender takes the car back

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Petty cash fund

A

Minor expenses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Total expenses

A

Money spent on goods/services by the businesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Revenue

A

The money business earns

18
Q

Gross profit

A

The money the business makes after subtracting the cost of goods

19
Q

Net income

A

The money the business makes after subtracting all expenses

20
Q

Barter system

A

Exchanging goods without money (the reason it doesn’t happen anymore is because there are too many people)

21
Q

Economic recession

A

Economy shrinks

22
Q

Interpretive rules

A

To explain the meaning of existing laws or regulations

23
Q

Cornell note taking system

A

Summary for each page of notes

25
26
Division of labor
Each person specializes in one task
27
Unity of command
Employees reporting to only 1 manager
28
Matrix structure
Employees reporting to more than one manager
29
Scalar principle
Authority flowing from top to bottom
30
Assurance
Promise/guarantee
31
Clientele
Group of regular customers
32
Code of conduct
How employees should behave at work
33
Commercialization
Turning idea into something that can be sold
34
Patronage promotion
Customer loyalty
35
Institutional promotion
Company’s image
36
Sales promotion
Short term deals to boost sales
37
Bottom line
Net income
38
Inventory
Goods businesses have in stock
39
Quality standards
To make sure products are good and safe
40