Hotel Codes

Question 1

CI

Answer 1

Check In
- Depicts that the room is ready for check in.

Question 2

CO

Answer 2

Check Out
- The room status when guest has vacated and the room still needs to be prepared for selling.

Question 3

DND

Answer 3

Do Not Disturb
- The DND tag or the privacy lamp depicts that the guest does not wish to be disturbed by housekeeping.

Question 4

DNCO

Answer 4

Did Not Check Out
- The guest settled the bill but did not check out formally at front office desk.

Question 5

VCI

Answer 5

Vacant, Cleaned and Inspected
- When particular room is Vacant, Cleaned and Inspected by the Housekeeping Supervisor.

Question 6

VC

Answer 6

Vacant and Cleaned
- Particular room is Vacant and Cleaned by the housekeeper staff.

Question 7

SR

Answer 7

Service Refused
- Guest refused to clean the room.

Question 8

VD

Answer 8

Vacant & Dirty
- That particular room is Vacant and Dirty.

Question 9

SO

Answer 9

Slept Out
- The room is occupied but the bed was not used.

Question 10

NR

Answer 10

Near -

Question 11

VR

Answer 11

Vacant & Ready
- Room is Vacant and Ready for Check In or sale.

Question 12

OC

Answer 12

Occupied & Cleaned
- Room is Occupied and Cleaned by the Housekeeping.

Question 13

OD

Answer 13

Occupied / Dirty
- A guest is occupying the room but it has not yet been serviced by housekeeping since the previous night.

Question 14

OOO

Answer 14

Out of Order
- The status of room is not ready for selling because of some problem such as nonfunctioning shower or broken items. The supervisor needs to know for how long it will be out of order and is responsible to get it into order as fast as possible.

Question 15

OR

Answer 15

Occupied & Ready -

Question 16

SL

Answer 16

Single Lock
- Guest has put a single lock in the room.

Question 17

DL

Answer 17

Double Lock
- Guest has put a double lock in the room.

Question 18

OOS

Answer 18

Out of Service
- The area or equipment not in service.

Question 19

LO

Answer 19

Lock Out
- The room has been locked so that the guest cannot re, enter until he or she is cleared by a hotel official.

Question 20

DO

Answer 20

Due Out
- The room is expected to become vacant after the following day’s checkout time.

Question 21

NCI

Answer 21

Newly Check In
- Room was checked in recently or within the last one to two hours.

Question 22

LC

Answer 22

Late Check Out
- The guest has requested and is being allowed to check out later than the normal / standard departure time of the hotel.

Question 23

EC

Answer 23

Early Check In
- Guest has requested for an Early Check In and is being allowed to Check In earlier than the normal / standard Check In time of the hotel.

Question 24

V/C or O/V

Answer 24

Status Un-Clear
- (Either the room is Vacant and Clean or Occupied or Vacant) which needs to be verified by the housekeeping staff.

Question 25

H/L

Answer 25

Heavy Luggage - That hotel guest has Heavy or more luggage than usual.

Question 26

L/L

Answer 26

Light Luggage - That hotel guest has light or very less luggage.

Question 27

N/L

Answer 27

No Luggage - That hotel guest has no luggage which is also known as Scanty Baggage

Question 28

C/L

Answer 28

Chain Lock - Guest has put a chain lock in the room.

Question 29

HU

Answer 29

House Use - Room is used by the own hotel staff or someone who is staying from the management team.

Question 30

NS

Answer 30

No Show - A guest who made a room reservation but didn’t register or check in.

Question 31

MUR

Answer 31

Make-Up Room -

Question 32

DO

Answer 32

Due Out - The room is expected to become vacant after the following guest checks out.

Question 33

BLO

Answer 33

Blocked -

Question 34

TDS

Answer 34

Turn Down Service -

Question 35

UR

Answer 35

Under Repair - A room currently under repair and not ready to sell.

Question 36

SB

Answer 36

Scanty Baggage - The baggage is put carelessly.

Question 37

SA

Answer 37

Special Attention - Depicts that the room requires special attention.

Question 38

RET

Answer 38

Returned Guest - The guest that gives a repeat business as a result of satisfaction.

Question 39

NC

Answer 39

Not Cleared - A vacant room not cleared, not ready for selling.

Question 40

L

Answer 40

Luggage - Luggage in room but bed unused.

Question 41

IS

Answer 41

Inspected - Depicts the status of the guest room ready to sell.

Question 42

HM

Answer 42

Honeymooner - Depicts that the room is for the newly-wed couple.

Question 43

CO

Answer 43

Check Out - The guest has settled his or her account, returned the room keys and left the hotel.

Question 44

VM

Answer 44

Vacant / Maintenance - A room has been taken out of inventory for a specified reason, normally to allow repairs to take place.

Question 45

FG

Answer 45

Fussy Guest -

Question 46

VIP

Answer 46

Very Important Person -

Question 47

VVIP

Answer 47

Very Very Important Person -

Question 48

FIT

Answer 48

Free Independent Person/ Foreign Individual Tourist -

Question 49

Define “Skipper” in hotel or housekeeping.

Answer 49

The guest who left the hotel without paying the bill is known as skipper

Question 50

Define "Sleeper" in hotel or housekeeping.

Answer 50

The guest who has settled his / her account and left the hotel, but the front office staff has failed to properly update the room’s status.