HR 1 Flashcards
(11 cards)
What is Human Resource Management (HRM)?
HRM refers to the policies, practices, and systems that influence employee behavior, attitudes, and performance. It helps organizations manage people effectively to meet strategic goals.
What is human capital?
Human capital is the collective value of employees’ capabilities, knowledge, skills, experiences, and motivation that provide economic value to the organization.
What are the main HR practices?
The core HR practices include job analysis and design, HR planning, recruitment, selection, training and development, compensation, performance management, and employee relations.
Who are HR professionals and line managers, and what roles do they play?
HR professionals include :
=> Specialists focus on one HR area, like training or compensation.
=> Generalists handle several HR tasks across areas like hiring, training, and performance.
Line managers : work closely with HR to manage their teams — they help plan staffing needs, recruit, evaluate performance, and train employees.
What are the 3 HR roles (or product lines)?
functions or service areas
Administrative services – Handling basic tasks like benefits and payroll efficiently.
Business partner services – Working with other departments to manage talent and improve performance.
Strategic partner – Helping shape company strategy using knowledge of the workforce and business needs.
What is a strategic partner in HRM?
It’s an HR role that helps align people strategies with business goals. HR professionals in this role focus on long-term planning, talent development, and ensuring the workforce supports company competitiveness.
What is a shared service center in HRM?
It’s a central unit that handles basic HR tasks to save costs and keep things consistent.
Example: One team processes job applications for all company branches.
What is employee self-service in HRM?
It gives employees online access to HR systems — they can manage benefits, enroll in training, and complete surveys without needing HR staff to assist directly.
What is outsourcing in HRM?
Outsourcing is when a company hires an external firm to handle certain HR functions (like payroll or recruitment) to save time and money and focus on strategic work.
What is the administrative services role in HR?
It involves handling routine HR tasks like managing benefits, payroll, and employee records efficiently.
What is the business partner services role in HR?
It involves working with other departments to manage people effectively, improve performance, and support business goals.
