Human Error Flashcards
1
Q
What is the Robert Francis Recommendation 162?
A
- System of medical training and education maintains as its first priority
2
Q
Some examples of non-technical skills?
A
- Task management (Planning, standards, resources)
- Team working
- Situation awareness (monitor, recognise, anticipate)
- Decision making (balance risks, options)
3
Q
What is the SBAR briefing model?
A
Situation
Background (how we got to the point)
Assessment (what we know/think)
Recommendation (what we going to do?)
4
Q
What are some common sources of risk?
A
- Workloads fluctuations
- Not following protocol
- Failure to follow up
- Shortage of time
- Inexperience
5
Q
What are some human factors of error?
A
- Perception
- Cognition
- Memory
- Motor activity
- Stress
- Overload
6
Q
How can we manage human factors?
A
- Avoid reliance on memory to remember and have notes or posters
- Review and simplify processes
- SBAR
- Routinely use checklists
- Decrease reliance on being extra careful
7
Q
What is ethical?
A
- Benefit outweighs risk
