Human Resource Management Flashcards

(26 cards)

1
Q

Human Resource Management (HRM)

A

A functional area of management concerned with the establishing, maintenance and termination stages of the employee / employer relationship.

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2
Q

Job Analysis

A

The process of identifying tasks that are to be performed in a specific job as well as the experience, qualifications, skills and qualities needed to perform the job effectively.

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3
Q

Screening

A

process of sorting resumes to disqualify candidates using successively more detailed examinations of the resumes. The objective is to locate the most qualified candidates for an open job.

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4
Q

Flexible WA

A

The employee varies their start and finish times (to meet personal or family commitments for example) provided they work the required hours. Flexible hours are adapted to suit business and employee needs.

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5
Q

OHS

A

is concerned with protecting the safety, health and welfare of employees in the workplace.

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6
Q

Motivation

A

defined as the individual, internal process that directs, energises and sustains a person’s behaviour.

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7
Q

Training

A

the process of providing an employee with the knowledge or specific skills needed to do a job.

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8
Q

Development

A

a process designed to prepare employees for future work activities and responsibilities.

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9
Q

Remuneration

A

the total compensation that an employee receives in exchange for the services he/she performed for the employer.

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10
Q

Induction

A

The formal process of familiarizing employees with the organisation, duties and tasks to be performed and the working environment.

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11
Q

Performance Management

A

PM involves the evaluation of an employee’s work and contribution to the organisation. The system is used to improve organisational, functional and individual performance through linking the objectives of each; it asses all phases of the employment cycle.

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12
Q

Outplacement Services

A

services provided to employees who have been retrenched to assist and prepare them for the future

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13
Q

Downsizing

A

a reduction in a company’s workforce through elimination of jobs, generally made to improve and organisation’s profit.

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14
Q

Job Description ‘duties’

A

A written description of a job’s title, duties & responsibilities, including its location on the organisation chart.

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15
Q

Job Specification

A

Detailed listing of the personal skills and characteristics required to perform a particular job.

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16
Q

EEO

A

providing people with a fair and equitable opportunity to succeed without any form of discrimination based on age, sex, race of nationality.

17
Q

Work/Life Balance

A

is achieving the right distribution of time devoted to work, rest, family and leisure

18
Q

Job Rotation

A

workers are moved between different jobs to increase variety of work and to create a flexible workforce.

19
Q

Employment Cycle

A

The entire process from human resource planning to termination of the employment contract. It consists of the establishment, maintenance and termination stages.

20
Q

Rewards Management

A

concerned with the formulation and implementation of strategies and policies that aim to reward people fairly, equitably and consistently in accordance with their value to the organisation.

21
Q

Retirement

A

Voluntary termination where an employee decides to leave the paid work force.

22
Q

Resignation

A

Voluntary termination which occurs when an employee leaves the workplace usually to go to another job. It is important for HR to conduct an exit interview to identify reasons for leaving.

23
Q

Redundancy

A

involves a worker losing their job because the organisation no longer needs as many staff; the employee’s position no longer exists.

24
Q

Dismissal

A

Involuntary termination of an employment contract due to incompetence or serious misconduct.

25
Dismissal Steps
1. three written warnings 2. explain the problems and discuss improvements required 3. terminate if work continues to be unsatisfactory
26
Strategies to MOTIVATE workers
- Become an EOC - Make work Fun (FISH) - Make the job more interesting - Flexible Work Arrangements