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NBAA CAM > Human Resources > Flashcards

Human Resources Flashcards

1
Q

The most effective exit interview is:

A

Online

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2
Q

According to PRIA ________________ operators are required to submit specific past employee records upon request?

A

Within 30 days Part 91 and 135

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3
Q

You hire a female pilot and then later find out she was 2 months pregnant at her start date. Legally you are allowed to:

(HR7)

A

Deny her FMLA benefits - Need to be with company 1 year to qualify for FMLA

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4
Q

With _________, incentives are aligned with the behaviors needed to help the organization achieve its strategic goals.

A

Pay-for-performance

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5
Q

Small Flight Departments consisting of 10 employees or less are required to participate in the following federal program:

A

HIPAA - Health Insurance Portability and Accountability Act

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6
Q

When can a crew member be permitted to perform his/her duties after donating blood?

A

72 hours

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7
Q

General guidelines say that an employee should give the following timeline when resigning from a position:

A

The same number of weeks as they have vacation

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8
Q

A contract pilot has signed an “Agent” agreement with an aircraft operator. How would you qualify this pilot?

A

The contractor is subject to state and federal income taxes

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9
Q

Weather, weather radar and storm scope recurrent training should be conducted every:

(Reference: NBAA Management Guide
Content Area: HR2)

A

Two years.

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10
Q

Purpose of FLSA (Fair Labor Standards Act) is to establish minimum labor standards on a national level and to eliminate ___ and____.

A

Low Wages and Long working hours

Also requires minimum rates of pay and overtime for most employees.

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11
Q

Which is/are not factors determining # of Pilots?

A

Number of on-call days

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12
Q

The following does not qualify as a Disability under ADA ( Americans with Disabilities Act):

A

A man who can’t read (it is in his power to change/improve)

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13
Q

Basic factors that should serve as general guidelines for maintenance personnel staffing are:

A 
Type and number of aircraft
Home base location
Flight route structure
Utilization rate by hours flown
Proximity to overhaul and repair facilities
Supply point for spares
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14
Q

If the Aviation Department Manager must provide feedback on an employee’s marginal performance, the BEST approach is to:

(Reference: The Leadership Challenge, 6th edition
Content Area: HR4)

A

focus on the employee’s performance, not the person.

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15
Q

Which section in the Federal Aviation Regulations can you find the minimum training and testing requirements for operations conducted under Part 135?

A

PART 61—CERTIFICATION: PILOTS, FLIGHT INSTRUCTORS, AND GROUND INSTRUCTORS

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16
Q

____ is the statute prohibiting gender discrimination in compensation.

A

Equal Pay Act

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17
Q

How maintenance technicians are required for a flight department with six planes averaging 350 hours per plane, based on 1 hour of flight equals 4 hours of maintenance:

(NBAA Management Guide, Page 31)

A

5 (1,577 maintenance hours a year per

person constant)

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18
Q

Created by the Civil Rights Act of 1964, this commission initiates investigations in response to complaints concerning discrimination

A

Equal Employment Opportunity Commission

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19
Q

“A candidate must have at least a bachelor’s degree, and must be able to lift at least 50 lbs.” would be considered:

A

Job specification

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20
Q

FAA Advisory Circular 120-68F is guidance related to:

A

Pilot Records Improvement Act (PRIA)

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21
Q

On a recurring basis, dispatch is unable to crew aircraft due to extended long flight duty delays. To BEST address this issue, the aviation department manager should:

( Reference: NBAA Management Guide
Content Area: HR1 )

A

Re-evaluate the pilot-to-aircraft staffing ratio to determine whether additional staffing is required.

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22
Q

What is the MINIMUM number of flight attendants required on an aircraft CARRYING more than 19 but fewer than 51 passengers under FAR Part 91?

( Reference: 14 CFR FAR 91.533
Content Area: HR )

A

One

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23
Q

An individual that contributes talent, skills and knowledge would be which level of leadership?

A

L1

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24
Q

Which of the following statements BEST explains the recommended ground and flight high altitude training for business aviation flight crewmembers?

(Reference: FAA AC 61-107b
Content Area: HR2 )

A

Crewmember training should be included with initial or transition training for aircraft with ceilings above 25,000 feet MSL

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25
Q

Initial, recurrent, and other training should be provided to:

A

All aviation department personnel

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26
Q

An aviation department recently acquired a FAR Part 25 certificated airplane. The decision has been made to hire a first officer. That individual MUST have at least:

( Reference: FAR Part 61.55
Content Area: HR1 )

A

commercial pilot certificate with an instrument rating and a 61.55 endorsement.

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27
Q

A drug testing program is required for operations that are certified under Part 121 and ____?

A

135

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28
Q

The Family and Medical Leave Act of 1992 (FMLA) requires employers of 50 or more employees to provide how many weeks of job-protected leave to eligible employees in order to care for employee’s child after birth?

A

12
*also includes
Care for a seriously ill parent, child, spouse (not in-laws)
Recover from a serious illness
Bond with a new child(birth, adoption, foster care)
Handle issue relating to a family member’s military service

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29
Q

An aviation department manager suspects an employee periodically violates the company/departmental alcohol consumption policy. The MOST appropriate action for the manager to take would be to:

(Reference: NBAA Management Guide
Content Area: HR7)

A

consult appropriate company policy for specific guidance.

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30
Q

What is the most serious part of a flight crew fatigue problem?

A

Psychological component that causes the person to remain unaware of the problem or to deny its significance

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31
Q

Your employee asks to take FMLA (Family and Medical Leave Act). Which is the scenario that qualifies?

A

She is adopting a child.

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32
Q

One of the newest ways of gauging whether a candidate is right for the company is by checking

A

Social networking sites

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33
Q

Which is NOT the best source of information covering business aviation compensation?

A

Culpepper Survey

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34
Q

True or False - Initial, recurrent and other training should be made available to, and required of, all aviation department personnel.

A

True

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35
Q

Loss of Medical for a pilot can be difficult for the individual and the department. The following are all reasons a pilot would lose his/her medical, except:

A

An AME discovering he/she took amphetamines as a child for ADD

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36
Q

A former maintenance technician is hired to perform cleaning and refueling operations on the ramp and given the job title of Ramp Manager. They are classified as exempt from overtime pay. Is this classification correct?

( Reference: Employer’s Legal Handbook, 12th edition
Content Area: HR5 )

A

No, the job title alone does not determine whether the employee is exempt

37
Q

Which of the following BEST defines the files that should be coordinated with company Human Resource personnel for location and content?

A

Application for employment, performance evaluations, letters of recommendations, copies of awards and recognition

38
Q

Which of the following factors should be considered when deciding the number of pilots required for a company’s operation.

A
  1. Number of aircraft operated
  2. Training policies
  3. Number of overnight trips RONs
  4. ALL OF THE ABOVE
39
Q

A crewmember reports for duty at 0430 for a schedule involving multiple legs into high-density airports. In this situation, what should be done to ensure a safe operation?

( Reference: NBAA Management Guide
Content Area: HR8 )

A

Reduce the length of the duty day

40
Q

When a company provides compensation to its employees based on the skill level required in their positions, the company is utilizing what type of wage and salary system?

( Reference: Management, 12th edition
Content Area: HR5 )

A

Competency-based pay

41
Q

An example of a physiological need is:

A

salary

42
Q

Personal evaluations work best when they use:

A

objective, quantifiable measures to evaluate performance

43
Q

A pilot in an aviation department may need a permanent cardiac pacemaker implantation. The aviation department requires a first-class airman medical certificate. When the pilot asks about continued employment, what is the BEST reply for the aviation department manager?

( Reference: FAR/AIM, 8-1-1a.2
Content Area: HR8 )

A

Refer the pilot to an Aviation Medical Examiner (AME) to determine eligibility

44
Q

During an employment interview of a potential candidate, an interviewer asks questions related to the candidate’s family plans and whether her spouse approved her taking the job. What is the proper action by the company conducting the interview?

( Reference: Employer’s Legal Handbook, 12th edition
Content Area: HR3 )

A

The applicant should be advised not to answer the questions

45
Q

Which of the following subjects should be emphasized in a maintenance training/recurrent training plan?

( Reference: NBAA Management Guide
Content Area: HR2 )

A

Line diagnostics and maintenance skills

46
Q

Under the provisions of the Pilot Records Improvement Act of 1996 (PRIA), an air carrier or other person who has employed an individual as a pilot of a civil or public aircraft at any time during the past:

A

five years has 30 days to provide the appropriate records to the prospective employer.

47
Q

According to the Equity Theory, if a maintenance technician finds out he is making greater pay than his fellow maintenance tech doing the same exact work, he will:

(HR5, Management Guide by Daft)

A

Feel the need to work harder or get more education

  • Ratio of inputs to outcomes.
  • Inequity can work in both directions
48
Q

Which of the following BEST describes a category within a Performance Evaluation Sheet?

A

—» Leadership

49
Q

A member of the flight department is an International Ops expert. While attending an NBAA event during Covid, all the speakers are unable to be present at the Europe session. She gets asked if she could fill in. The correct way to handle this is:

A

Agree, but insist on getting approval from her Flight Department Manager before participating.

50
Q

Which data variables are correlated in the top compensation salary resources?

A

Position, weight class of aircraft, region

51
Q

If a pilot’s symptoms from a minor illness are under adequate control with medication, the medication itself:

( Reference: FAR/AIM, 8-1-1a.2
Content Area: HR8 )

A

may decrease pilot performance.

52
Q

In casual conversation, one of the aviation department’s pilots mentions that they have been diagnosed as HIV-positive. Since the employee volunteered the information:

( Reference: Employer’s Legal Handbook, 12th edition
Content Area: HR7 )
Page 192

A

The aviation department manager is required to maintain the confidentiality of the information

53
Q

____ is a systematic process of gathering and interpreting information about the essential duties.

Daft Page 411

A

A job analysis

54
Q

In ____, a manager shows a new employee how to perform job duties.

A

On-the-job training

55
Q

What guidelines should the aviation manager consider when hiring temporary flight crews as a scheduling option during heavy company travel times?

( Content Area: HR1 )
(Business&Corporate Aviation Management P.242)

A

The crewmember should meet the same experience and proficiency requirements as full-time pilots and be familiar with flight department SOPs

56
Q

A FAR Part 135 employer must request and receive records from anyone who has employed an applicant for a pilot position for what past length of time?

A

5 Years

57
Q

One of the primary duties of the Chief Pilot is?

A

Instructing flight crews in the use of the standard operating procedures SOP manual

58
Q

_______________ Refers to the design and application of formal systems to ensure the effective and efficient use of human talent and accomplish organizational goals (Management, P.400)

A

Human Resource Management (HRM)

59
Q

Human Resource Management includes activities undertaken to: (Management, P.400)

A

attract, select, develop and maintain an effective workforce

60
Q

Human Capital refers to

Management, P.400

A

the economic value of the combined knowledge, experience, skills, and capabilities of employees.

61
Q

Which of the following training should be completed annually? (HR2)

  1. CRM (crew resource mgmt.) / TEM (Threat & error mgmt. training)
  2. Weather and weather avoidance training (NexRad and/or stormscope procedures)
  3. Safety Mgmt Systems Training (SMS)
  4. International procedures training
A

Safety Mgmt Systems Training (SMS)

62
Q

When can a crew member be permitted to perform his/her duties after donating blood?

(NBAA Management Guide)

A

72 hours

63
Q

When using an independent contractor, it is important that:

HR7

A

the contractor should provide their own supplies, tools, etc to complete the job

64
Q

The following facts about fatigue are true, except:
Content Area: HR8

  1. Fatigue can linger for up to 16 hours
  2. Fatigue involves brain electrical activity
  3. Fatigue decreases mental performance
  4. Fatigue can be corrected with a good, overnight sleep
A

Fatigue can be corrected with a good, overnight sleep

65
Q

ICAO and regulatory authorities around the world recommend the use of ___________ as a framework for fatigue management.
Content Area: HR8

FOM/Flight Operations Manual
CDC Guidelines
SMS
FAR/AIM

A

SMS

66
Q

Duty time limits listed in the FAR’s for a Part 91 operation are:
Content Area: HR7

  1. 10 hours flight time in a 24-hour period, with 14 hours rest.
  2. 10 hours rest in a 24-hour period, with 14-hour duty time.
  3. Max 12 hours flight time in a 24-hour period, with at least 12 hours rest after.
  4. No duty time limits
A

No duty time limits

67
Q

The most common form of corporate training is:

Content Area: HR2

A

On-the-job training

68
Q

If _____ percent or more of the regular passenger
seating capacity of the aircraft on that flight is used for
business reasons, then any remaining seats used by employees, spouses and children traveling for nonbusiness reasons can be considered to have a valuation of zero.

This does not include the following seats:
1.
2.

A

50%

  1. Flight Crew Seats
  2. Any seats which cannot be used for take off and landing
69
Q

Which passenger will not have imputed income as a control employee
Content Area: HR5

  1. A former control employee who makes $75,000/year
  2. A former employee who retired 6 years ago at 51
  3. An employee that owns 5% of the company
  4. An former control employee who retired 2 years ago at 58
A

A former employee who retired 6 years ago at 51

A control employee also may be a former control employee who performed one of the following actions:
• Left the company within the past three years
• Left the company after reaching age 55
• Had compensation that was not less than $50,000

70
Q

A control employee also may be a former control employee who performed one of the following actions:
• Left the company within the past _____ years
• Left the company after reaching age _______
• Had compensation that was not less than $_______

A
  • 3
  • 55
  • 50,000
71
Q

Control Employees - A control employee is defined as:

• A board- or shareholder-appointed, confirmed, or elected
_____ of the employer, limited to ____ percent of all employees
or ____ employees (whichever is less), not including an
employee whose compensation is less than $50,000

• An employee whose compensation, as reported on the
employee’s W-2 Form for the ____________, equals
or exceeds the compensation of the top ____ percent of the
most highly paid employees, limited to a maximum of
____ employees, but does not include an employee whose
compensation is less than $50,000

• An employee who owns a ____ percent or greater equity,
capital or profit interest in the employer

• A person who is a ______ of the employer

A
  • Officer, 1%, 10 employees
  • prior calendar year, 1%, 50 employees
  • 5% equity
  • Director
72
Q

The constants used to calculate staffing level for maintenance are:

  • ____ hours of maintenance per flight hour
  • ____ hours per year per AME
  • Rounded _____
A
  • 4 hours
  • 1,577 hours/year
  • Rounded according to standard math (Up or down)
73
Q

Title VII (Civil Rights Act of 1964) prohibits employment _________ based on race, color, religion, sex and national origin.

It applies to your business if you employ _________ people.

A
  • discrimination

* 15 or more

74
Q

The Civil Rights Act of 1991 was enacted to amend parts of ______ (Civil Rights Act of 1964) and applies to _________ .

A
  • Title VII

* all employers

75
Q

What is an Affirmative Action Plan

A

A means of trying to undo the effects of past illegal discrimination and to restore equal opportunity for groups that have faced discrimination.

76
Q

Under which Part 91 agreement are employees allowed to reimburse their employer for personal flights?
( HR5)

  • Interchange agreement
  • Time-share Agreement
  • Fractional flights
  • Charter Method
A

• Time-share Agreement

77
Q

The FAA generally prohibits aircraft operators from seeking reimbursements for the costs associated with flights conducted under 14 CFR Part 91 except the following 3 provisions:

(HR5, NBAA Management Guide)

A
  • Time-share Agreement
  • Demonstration Flight
  • Chargebacks for trips that are within the scope of and incidental to the business of the company
78
Q

An employee performance appraisal process that uses multiple raters, including self-ratings, is called a:

(Reference: Management, 12th edition
Content Area: HR6)

  • behaviorally anchored rating scale.
  • performance improvement plan.
  • performance review ranking system.
  • 360-degree feedback.
A

• 360-degree feedback.

79
Q

The FMLA (Family Medical Leave Act) rule of thumb is

A

12/12/50

  • Must have been employed for 12 months
  • Grants 12 weeks of unpaid, job-protected leave
  • Applies to companies with 50 or more employees
80
Q

Title VII (Civil Rights Act of 1964) applies to:

A
  • Companies with 15 or more employees
  • Job ads, hiring, employment, reviews, and post employment
  • Discrimination based on race, color, religion, sex or national origin
81
Q

The IRS determines employee vs contractor status the following three categories:

A
  • Behavioral Control
  • Financial Control
  • Relationship
82
Q

Part ___,Part ___, Part ____, and 91.147 ____ operators must have a drug testing program
for safety sensitive positions, as defined in 120.105 and
120.215.

These programs include _____, _____,
____ and ______ for five specific drugs.

Such a program is not required by ______.

A
  • 121, 135, 91k, Sight Seeing
  • Pre-employment, random, periodic, for cause
  • Part 91 (except 91k and sight seeing)
83
Q

Wait time after:

_____ Blood Donation
_____ Scuba Diving

A
  • 72h

* 24h

84
Q

Duty day is defined as:

A

The duty day begins when the crew enters company premises and ends when the crew leaves the premises.

85
Q

As a rule of thumb, the average human body takes approximately _____ per ______ hours of time zones crossed to adjust its circadian rhythms to the local time zone.

A

24 hours per 2 hours

86
Q

What are the constant numbers for pilot staffing

  • _____ Per flight hour
  • _____ Days a year
  • _____ Hours per year
  • Rounded ______
A
  • 3h Duty/ 1h flight
  • 219 days a year
  • 1,752h per year (219x8)
  • Rounded UP
87
Q

An employee is claiming a reduced valuation rate due to a Bona Fide Business-Oriented security concern.

According to the IRS, the employer’s responsibilities and valid concerns would be:

A

To provide a 24h-based overall security program with respect to the employee involved.

  • Death threats
  • Threats of kidnapping or serious bodily harm
  • A history of violent terrorist activity in the relevant geographic area
88
Q

_______ _______ is a clear and concise summary of the specific tasks, duties, and responsibilities of a job.

Daft page 411

A

Job Description

NBAA CAM (6 decks)

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