Human resources Flashcards

(14 cards)

1
Q

Role

A

Strategic role of HR, interdependence with other KBF’s

Outsourcing

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2
Q

Role - outsourcing

A

HR function

Using contractors - domestic, global

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3
Q

Influence

A
STEEL
Stakeholders
Technonological
Economic
Ethics and CSR
Legal - the current legal framework
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4
Q

Influence - stakeholders

A

Employers, employees, employer associations, unions, government organisations, society

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5
Q

Process

A

Acquistion
Development
Maintenance
Seperation

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6
Q

Strategies

A

PRTLGRDD
Leadership style, job design, recruitment, training and development, performance management, rewards, global, workplace disputes and resolution

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7
Q

Strategies - Job design

A

General or specific tasks

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8
Q

Strategies - recruitment

A

Internal or external, general or specific skills

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9
Q

Strategies - training and development

A

Current and future skills

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10
Q

Strategies - performance management

A

Developmental or administrative

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11
Q

Strategies - reward

A

Monetary, non monetary, individual or group, performance pay

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12
Q

Strategies - Global

A

Costs, skills, supply

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13
Q

Strategies - Resolution

A

Negtiation, mediation, grievance procedures, involvement of courts and tribunals

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14
Q

Effectiveness - indicators

A
Corporate culture
Benchmarking variables
Changes in staff turnover
Absenteeism
Accidents
Levels of disputation
Workers satisfaction
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