Operations Flashcards
(17 cards)
Role
Strategic role of of operations management - g/s differentiation and cost leadership
G/S in different industries
Interdependence with other KBFS
Influences
-GTG LE CoQ
Globalisation, technology, government policies, legal regulations, environmental sustainability, cost based competition and quality expectations
Influences -CSR
The difference between legal compliance and ethical responsibility
Environmental sustainability and social responsibility
Process - inputs - transformed resource
materials, information and customers
Processes- inputs - transforming resources
HR and facilities
Process - transformation - 4 Vs
The influence of volume, variety, variation in demand and visibility (customer contact)
Processes - transformation other 3
sequencing and scheduling - Gantt charts, CPA
Technology, task design and process layout
Monitoring, control and improvement
Process - output
Customer service and warranties
strategies - POGO SQuINT
Performance objectives outsourcing global factors overcoming resistance to change SCM quality management Invementory management New product or design and development Technology
Strategies - performance objectives
Speed, dependability, flexibility, cost, customisation, quality
Strategies - SCM
Logistics, e-commerce and global sourcing
Strategies - outsourcing
Adv and dis
Strategies - technology
Leading edge, established
Strategies- inventory management
Advantages and disadvantages of holding stock, LIFO, FIFO, JIT
Strategies - quality management
Control, assurance and improvement
Strategies- Overcoming resistance to change
Financial cost, purchasing new equipment, redundancy payments, retraining, reorganising plant layout and inertia
Strategies - global factors
Global sourcing, economies of scale, scanning and learning, research and development
