Human Resources Flashcards
(48 cards)
What is an organisational structure
The way a business arranges itself to Carry out it’s activities
What is management
Planning, organising and controlling a business
What is the organisational chart
A plan showing the roles of, and relationships between all the employees in a business.
What is a director
People appointed by shareholders to lead the management of a company
What are the levels of hierarchy
The layers of authority within a business
What is a span of control
The number of employees managed directly by another employee
What is chain of command
The line of authority within a business along which communication passes
What is delayering
The removal of one or more levels of hierarchy from a business’s organisational structure
What is delegation
Passing down authority to more junior employees
What is a tall organisational structure
A structure with many levels of hierarchy, relatively narrow spams of control and a lengthy chain of command.
What is a flat organisational structure
A structure with few levels of hierarchy, comparatively wide spans of control and a short chain of command
What is centralisation
Occurs when a small number of senior managers in a business take all the important decisions
What is decentralisation
Allows employees working in all area of the business to take decisions
What are the advantages of decentralisation
Junior employees may feel valued and perform better if they have input into important business decisions.
The workload of senior managers may be reduced; they may also perform better as a result.
Decision making may be improved. It can become quicker and junior employers may average a better understanding of the issues to male good decisions.
What are the disadvantages of decentralisation
Junior employees may need training to be able to take an effective part in decisions making. This may be costly.
It can be more difficult to co-ordinate decisions if they are taken in different parts of the business.
Relatively junior employees may not understand the overall goals of the business and may not take decisions with the right goals in mind.
Advantages of delegation
Can make junior employees jobs more varied and interesting
What is recruitment
The process of finding and appointing new employees
Advantages of internal recruitment
Offering employees the chance of promotion can motivate and improve their performance.
Tuesday is a less risky and cheaper form of recruitment because the business will know the people appointed and it avoids expensive advertising costs or the use of employment agencies.
Those appointed will have so,e knowledge of the business and may need less(or no) training.
What are disadvantages of internal recruitment
The business will have a limited choice of people from whom to recruit. They may appoint a less talented person as a result.
The business may have to pay to train employees who do not have the skills required.
What are advantages of external recruitment
Business can benefit if external recruits bring new ideas and positively into the organisation.
The recruitment method provides businesses with wider choice of candidates and the chance to appoint the very best people.
It may not be necessary to train external recruits as they should have the skills required.
What are disadvantages of external recruitment
External recruitment is more expensive, esp I’ll if recruitment agencies are used.
The employees will be less familiar to the business, creating a greater chance of appointing the ‘wrong’ person
What is employee selection
Choosing the right employees from among those who have applied for a job.
What is job analysis
The collection and interpretation of information about a job.
What is job description
States information about the duties and tasks that make up a particular job
