Human resources

Question 1

What is human resource management

Answer 1

Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization’s employees.

Question 2

Parts of human resource management

Answer 2

• Employee engagement and involvement
• Talent development
• Training
• Diversity
• Alignment of values
• Number, skills, and location of employees

Question 3

Importance of setting human resource objectives

Answer 3

• Enables business to plan and allocate its resources
• Enhances greater value added, increasing profit.
• Helps in reducing costs, through higher productivity, increased efficiency and better quality production.
• Better retention of skilled workforce

Question 4

External influences on HR objectives

Answer 4

PESTLE

Question 5

Internal influences on HR objectives

Answer 5

• Corporate objectives
• Market strategies
• Operational strategies
• Financial strategies

Question 6

Roles of the HR Department

Answer 6

• Employee welfare and motivation
• Manpower planning
• Dismissal and redundancies
• Recruitment and selection
• Determining wages and salaries
• Training and development
• Addressing Employees grieviances
• Performance appraisal

Question 7

Difference between Hard and soft approach

Answer 7

Hard Approach sees the Human resources (employees) as another form of asset. It is authoritarian in nature.

Soft Approach sees the Human resources (employees) The most important resource

Question 8

What is organisational culture

Answer 8

Organisational culture is a set of norms, values, beliefs, and attitudes that guide the actions of all organisation members. It was developed by Robert Quinn and Kim Cameron.

Question 9

What are the 4 types of organisational structure

Answer 9

• Clan (collaborative, family like): Let’s do it together
• Adhocracy (Innovative, adabtobility, decentralised): Let’s do it first
• Heirarichal (authority and decision making centralised): Let’s do it right
• Market (focused on results and customers): Let’s just do it

Question 10

The six stages of employee life cycle

Answer 10

• Attraction
• Recruitment
• Onboarding
• Retention
• Development
• Off boarding
  (ARORDO)

Question 11

Job description

Answer 11

• Qualification
• Work experience
• Skills required
• Personal abilities
• Physical abilities
• Specific knowledge