Human Resources Flashcards
(31 cards)
What are the methods of selection?
- Application Forms/ CV’s
- Assessment Centres
- Testing
- Interviews
- References
- Trial Periods
What are Application Forms
Application forms - a document produced by the employer, containing questions that the applicants answer to provide details of their skills, experiences and qualities.
What are Assessment Centres
- Allows an organisation to see applicants undertaking a variety of tasks
- Applicants may have to take part in role play activities, team building exercises, tests and presentations
- Common in the aviation industry eg cabin crew may have to go to an assessment centre
Advantages and Disadvantages of Assessment Centres
Advantages
- Assesses how applicants interact with others
- Assesses how applicants react in role play scenarios that mimic real life situations
- Reduces chance of interviewer bias
Disadvantages
- A venue will need to be hired which can be expensive
- Several managers will be required resulting in loss of production time
- Requires careful planning and preparation which takes time
Types of Testing
Psychometric/Psychological tests Aptitude tests Intelligence / IQ tests Medical tests Attainment tests
Advantages and Disadvantages of Interviews
Advantages
- Find out how applicant reacts under pressure
- Gives indication of applicants personality and character
Disadvantages
- Applicants can train specifically for interviews but may not be the best person for the job
- The highly stressful situation may cause quality applicants to act worse under the pressure
What are References
- Used to confirm that candidates are who they say they are and that they are reliable
- Usually requested from previous employers or from someone with authorities
What are Trial Periods
Applicant is employed for a short amount of time before being offered a permanent position.
Avoids organisation making a mistake by offering a job to someone unsuitable.
Types of industrial action
- Strike
- Work to rule
- Sit in
- Go slow
- Overtime ban
- Boycott
- Demonstration
- Overtime withdrawal
- Lock out
- Close
Advantages and Disadvantages of Internal Recruitment
- The employee knows the organisation which saves induction training
- Saves money on advertising
- Fill vacancy quickly
- Motivates employees
- Will create a new vacancy
- May cause tension between co workers
- No new ideas or skills
- Limited pool
Advantages and Disadvantages of External Recuitment
- Wider pool
- New ideas brought in
- Avoids competition
- Advertising costs are high
- Costs of training
- Candidate are unknown and untrustworthy
- May demotivate existing staff
What are the 5 stages of the recruitment process?
- Identify a vacancy
- Conduct a job analysis
- Prepare a job description
- Prepare a person specification
- Advertise the job vacancy
Advantages and disadvantages of training
- Improves quality of products / service
- Motivates staff
- Can help introduce new technology
- Could attract high quality staff
- Reduce work place accidents
- Can be costly
- Loss of production time
- Staff may not stay after being trained
Advantages and disadvantages of induction training
- Staff become familiar quickly
- Health and safety is ensured’
- Prevents staff from working
- Lose of production time from those carrying out training
Advantages and disadvantages of on the job training
- The employee contributes to the organisation while training
- Can make employees learn better
- Mistakes can be made
- The learning employee can slow the coach down
Advantages and disadvantages of off the job training
- Staff can concentrate fully
- Current staff aren’t distracted
- Can be costly
- No contribution to the business
Advantages and disadvantages of Training schemes
- Benefit of highly skilled staff
- Staff are motivated - lower turnover
- Work time can be lost
- Wages are higher
Advantages and disadvantages of work based training
- Employees gain recognised qualification
- Employees contribute while training
- Staff may leave after training
- Costly
Advantages and disadvantages of virtual learning
- Can be done whenever, or wherever
- Large numbers can do it at once
- Can be updated easily
- Saves money
- Requires employees self discipline
- May not suit others learning style
- Can be expensive to set up
What are the 3 types of appraisal?
- Peer appraisal
- 360 degree appraisal
- Informal appraisal
Advantages and disadvantages of Appraisals
- Positive feedback motivates employees
- Targets give employees goal to work towards
- Training needs can be identified
- Employees can be identified for promotion, pay rise or bonus
- Forms strong relationship between manager and employee
- Negative feedback can demotivate
- Unrealistic targets cause more pressure
- Can may employees feel that they are being checked up on
- Time consuming to carry out
What does ACAS stand for?
Advisory, Conciliation and Arbitration Service
What is the difference between grievances and discipline procedures
Grievances are initiated by the employee, discipline procedures are initiated by the management
What are the 4 employee legislations?
- The Equality Act 2010
- Employee Rights Act 1996
- National Minimum Wage Act 1998
- Health and Safety at Work Act 1974
