Human Resources (HR) Flashcards
(15 cards)
1
Q
Recruitment
A
Hiring new staff
2
Q
Job description
A
Details of the job role
3
Q
Person specification
A
Details of the ideal candidate
4
Q
Internal recruitment
A
Hiring from within the business
5
Q
External recruitment
A
Hiring from outside the business
6
Q
Training
A
Developing employees’ skills
7
Q
On-the-job training
A
Training while working
8
Q
Off-the-job training
A
Training away from the workplace
9
Q
Motivation
A
The desire to work well
10
Q
Financial motivation
A
Pay, bonuses, commission
11
Q
Non-financial motivation
A
Praise, recognition, responsibility
12
Q
Hierarchy
A
The layers of management in an organization
13
Q
Span of control
A
The number of subordinates a manager supervises
14
Q
Chain of command
A
The line of authority
15
Q
Delegation
A
Passing authority down the hierarchy
