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DSST > Human Resources Management > Flashcards

Human Resources Management Flashcards

1
Q

Who is known for wondering why workers brought their heads to work when all he needed was their hands and feet?

A

Henry Ford

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2
Q

What is the first company belived to have a Human Resources Department?

A

National Cash Register

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3
Q

What did the Norris-LaGuardia Act do

A

Made “Yellow-dog” contracts unenforceable (Promise a employee would not join a union.)

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4
Q

The Landrum-Griffith Act of 1959 did what?

A

Ensured union members are protected if their union leaders do anything illegal or are personally sued.

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5
Q

Who conducted resaerch on motivation and found that motivating individuals can increase their work ability from 20-30% to 80-90%

A

William James of Harvard univiersity

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6
Q

What is Job analysis?

A

Tasks or activites the job requires

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7
Q

What is a job design?

A

Trais required for a position

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8
Q

What is job description?

A

Listing of what a job includes, such as taks and responsibilities.

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9
Q

What is Job relatedness?

A

how essential job tasks are related to the job

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10
Q

Labor management normally defines what?

A

the managing of manual workers of an orgainzation.

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11
Q

Industrial relations refers to what?

A

seeking to bring harmonious relationships between labor, management and the government of an industry.

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12
Q

Personnel management deals with what?

A

the recruitment, selection, placement, training, compensation, working condition, and so on, pertaining to all categories of personnel in an organization. `

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13
Q

What is affirmative action?

A

Detailed plan that companies make to recruit women and minorities into positions and promotions.

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14
Q

What is the glass ceiling?

A

a term used to describe the attitudes and unwritten policies that have blocked women or any person form moving up the corporate ladder.

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15
Q

An aptitude test measures what?

A

a new hire’s potential

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16
Q

A achievement test measures what?

A

what a person already knows

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17
Q

What is graphology?

A

Scientific analysis of yoru hadnwriting, normally done by the CIA and FBI.

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18
Q

The Employee Polygraph Protection Act of 1988 does what?

A

Prohibits the use of polygraph in pre-hire screeining except in the case of gevernmetn agencies, pharaceutical companies, and sucrity guards.

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19
Q

What may you not ask somebody during an interview? What what laws would they break.?

A

Age, Race, Marital Status, Religion, Family Status, Disabilities. EEO laws

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20
Q

Downsizing happens when a company…

A

Wnts to reduce its employees to improve the bottom line.

21
Q

Employee develompent is

A

training employees for future roles

22
Q

What is teh main purpose of performing appraisals?

A

learing about raises, bounses, and promotions.

Reviewing employee behavior, career planning and goals

23
Q

Appraisal techniques; Ranking System?

A

Jobs are ranked on the basis of reponsibilities and duties and their importance to overall company objectives

24
Q

Appraisal techniques; Graphic rating scale method?

A

rating employees on a list of traits or job requirements

25
Q

Appraisal techniques; Alternation ranking method?

A

Rating employees as a group from best to worst on a particular area.

26
Q

Appraisal techniques; Paried comparison method?

A

Camparing each employee to every other emplyee in a particular area

27
Q

Appraisal techniques; Behaviorally anchored ratings scales?

A

Mtching ratings with emplyee behavior

28
Q

Appraisal techniques; narrative forms?

A

determining performnce based on a written example of past behavior and future plans

29
Q

Appraisal techniques; Critical incident method?

A

Keeping a record of an employees positive or negative behavior.

30
Q

Appraisal techniques; Management by objectives?

A

Employees are judged by specific goals and if they met their goals.

31
Q

Appraisal techniques; Classification method?

A

Grades are defined by the requirements found to be common to several tasks spanning different departments.

32
Q

Appraisal techniques; Points system?

A

points assigned and the total points a job gets determins its relative position vis-a-vis the job structure

33
Q

Appraisal techniques; Factor Comparision?

A

For a few predetermined key jobs, points are allotted and wage rates for such key jobs are fixed.

34
Q

Appraisal techniques; Forced distribution method?

A

Grouping employees in specific groups and grading their efforts on the curve.

35
Q

What four factors is each job evaluated for compensation by?

A

Responsibility, experience, skills, and working conditions.

36
Q

The Fair Labor Standards Act does what?

A

Defines industrial homework (or Piece-work), and prohibits certain items from being produced at home unless the employer has prior approval.

37
Q

Comprehensive Omnibus Budget Reconciliation Act (COBRA)

A

allows employees to retain mediacl coverage up to 18 months after termination or quiting.

38
Q

Equal Employment Opportunity (EEO) protects from discrimination against what?

A

Age, disability, Equal pay, National origin, pregnancy, race, relgion, retaliation, sex, sexul harassment

39
Q

What dose the Employee Retirement Income Security Act of 1974 (ERISA) do?

A

sets minimum standards for most voluntarily established pension and health plans in private industry

40
Q

What dose the Health Insurance Portability and Accountability Act (HIPAA) do?

A

provides new protectiosn for people with preexisitng medical conditions

41
Q

Title I of the Americans with Disabilities ACT (ADA) does what?

A

Prohibits employers with 15 or more workers to discriminate aginst qualified individuals with disabiities.

42
Q

Title II of the Americans with Disabilites ACT (ADA) does what?

A

prohibits state/local government from discriminating aginst qualified individuals with disabilites in programs, activites and services.

43
Q

The Vietnam Era Veterans/s Readjustment Assistance Act (VEVRAA) dose what ?

A

Prohibits discrimination aginst/requiers affirmative action for qualified special disabled veterans. Enforced by OFCCP.

44
Q

Section 188 of the workforce Investment Act of 1998 (WIA) dose what?

A

Prohibits discrimination against qualified individuals with disabilities who are applicants, employees, and participants in WIA Title I-financially assisted programs and activites and program sthat are part of the one-stop system. It also prohitibts discrimination on the grounds of age, race, color, religion, sex, national origin, political affiliation or belief. Enforced by the Civil Rights Center.

45
Q

The Family and Medical Leave Act (FMLA) dose what?

A

provieds up to 12 weeks unpaind, job-protected leave per year and requires group health benefits be maintained during leave. Applies to companies with 50 or more employees.

46
Q

The Age Discrimination Act of 1975 dose what?

A

Prohibits discrimination on the basis of age in programs and activites receving federal financial assistance.

47
Q

The Age Discrimination in Employment Act of 1967 dose what?

A

Protects certain applicants and employees 40 years of age and older from discrimination on the basis of age in hiring, promotion, discharge, compensaton, or terms, conditions or privileges of employment.

48
Q

Pregnancy Discrimination Act is an Amendment to what?

A

Title VII of the Civil Rights Act of 1964.

DSST (2 decks)

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