Hypotheticals (Structured interview) Flashcards

1
Q

Generic structure to follow in approaching hypothetical situations:

A

RDPA

This uses the dimensions to solve the problem, bus by using the structure you will maximize the amount of dimensions you demonstrate.

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2
Q

RDPA (generic structure to use for hypothetical situations)

A

Generic structure you can follow for approaching hypothetical situations.

  1. RESTATE the problem in synthetic form
  2. DISMISS some possibility as being impractical, unrealistic, inappropriate or inferior on merits (judgment)
  3. Explain PLAN of action in terms of priority of tasks. Explain your plan of action in terms of you assuming primary responsibility for acting to solve the problem. Use: IVMDI
  4. Comment on the APPROPRIATENESS of your solution. Use: FFC
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3
Q

IVMDI (hypothetical response: plan)

A

A way to explain plan of action in terms of priority of tasks.

  1. INFORM superior about the problem so that he/she is aware of it
  2. VERIFY the most important information of the situation
  3. MEET With all the relevant parties need diplomatic way (working with others) so as to enlist their cooperation toward a solution
  4. DEPLOY creatively all available resources to solve the problem
  5. INFORM superior at the end
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4
Q

FFC (hypothetical: appropriateness)

A

Comment on the appropriateness of your solution:

  1. In terms of its FLEXIBILITY for dealing with contingencies (resourcefulness)
  2. In terms of its FAIRNESS AND OBJECTIVITY
  3. In terms of its CULTURAL appropriateness
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5
Q

(Hypothetical) If problem with in the office…

A

PIC

  1. Procedure
  2. Inform others of your actions
  3. Contingencies – plan for them.
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6
Q

(Hypothetical) If problem with a US citizen:

A

VICO

  1. Verify all information
  2. Inquire further into the situation
  3. Remain composed in all situations
  4. Offer standard services of the consulate
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7
Q

(Hypothetical) In terms of what you do:

A

PFAD

  1. Be proactive
  2. Be flexible in response
  3. Analyze the situation before or while acting
  4. Document everything you do
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8
Q

(Hypothetical) VIAR framework

A
  1. Verify
  2. Investigate
  3. Act (most important)
  4. Report. Inform all appropriate parties what you did and what happened
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9
Q

Hypothetical General strategies:

A
  1. Always inform your superior
  2. Always meet with the relevant people
  3. Always do a checklist of what needs to be done when asking others to help
  4. Always follow up on plans that you put in place
  5. Rely upon your supervisor if no cooperation coming from people at the same level
  6. Seek volunteers or hire outside help
  7. Pursue damage control
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